Front Desk Attendant Jobs in Collinsville, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 21 Jobs

Security Lobby Receptionist

  • Allied Universal
  • Saint Louis, MO (12 miles from Collinsville, IL)
  • 1 day ago
  • Saint Louis, MO (12 miles from Collinsville, IL)
  • 1 day ago

Hiring Now! Apply Today! Pay-rate: $21.20 / hour paid WEEKLY! Candidates MUST be 21+ years of age with a valid driver's license. As a Security Lobby Receptionist, you will serve and safeguard...

In Person

PT-Evening Front Desk Agent- Residence Inn: Clayton, MO

  • Midas Hospitality
  • Clayton, MO (19 miles from Collinsville, IL)
  • 2 days ago
  • Clayton, MO (19 miles from Collinsville, IL)
  • 2 days ago

Front Desk Agent- Residence Inn: Clayton, MO Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for...

In Person Part Time

Guest Service Agent

  • Drury Hotels
  • Saint Ann, MO (22 miles from Collinsville, IL)
  • 4 days ago
  • Saint Ann, MO (22 miles from Collinsville, IL)
  • 4 days ago

Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up....

In Person

Part time Front Desk Agent/ Hampton Inn Clayton

  • Hampton Inn Clayton
  • Clayton, MO (19 miles from Collinsville, IL)
  • 6 days ago
  • Clayton, MO (19 miles from Collinsville, IL)
  • 6 days ago

Part time Front Desk Agent/ Hampton Inn Clayton Hampton Inn Clayton Clayton, MO Job Details Part-time $15.50 an hour 9 hours ago Qualifications Computer operation Customer communication High...

In Person Part Time

Front Desk Clerk

  • PENN Entertainment
  • Saint Louis, MO (12 miles from Collinsville, IL)
  • 7 days ago
  • Saint Louis, MO (12 miles from Collinsville, IL)
  • 7 days ago

Services AM/PM checklists and ensure work areas remain organized and clean Prepare deposits, secure cash floats, and follow all cashhandling procedures Comply with management requests, company policies...

In Person

Front Desk Agent (Swing Shift)

  • CoralTree Hospitality
  • Saint Louis, MO (12 miles from Collinsville, IL)
  • 7 days ago
  • Saint Louis, MO (12 miles from Collinsville, IL)
  • 7 days ago

Front Desk Agent (Swing Shift) Job Locations US-MO-St Louis ID 2026-12690 Category Guest Services Position Type Regular Full-Time Min USD $16.50/Yr. Max USD $16.50/Yr....

In Person

Front Desk Agent

  • Four Seasons Hotels Ltd.
  • Saint Louis, MO (12 miles from Collinsville, IL)
  • 11 days ago
  • Saint Louis, MO (12 miles from Collinsville, IL)
  • 11 days ago

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be...

In Person

Front Desk Agent

  • SLS Hotels
  • Saint Louis, MO (12 miles from Collinsville, IL)
  • 12 days ago
  • Saint Louis, MO (12 miles from Collinsville, IL)
  • 12 days ago

Take me back Front Desk Agent 21c St Louis, 1528 Locust St, St. Louis, MO 63103, USA Apply Company Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c...

In Person

Receptionist

  • Campers Inn RV
  • Collinsville, IL
  • 12 days ago
  • Collinsville, IL
  • 12 days ago

oriented Information management Organizing and planning Attention to detail Reliability Proficiency in Microsoft Suite office Knowledge or ability to learn company system applications, such as Systems2K...

In Person

Guest Services Rep Part Time-104020

  • Extended Stay America
  • O Fallon, IL (7 miles from Collinsville, IL)
  • 16 days ago
  • O Fallon, IL (7 miles from Collinsville, IL)
  • 16 days ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

In Person Part Time

Front Desk Clerk - AC Clayton Hotel

  • Concord Hospitality
  • Clayton, MO (19 miles from Collinsville, IL)
  • 20 days ago
  • Clayton, MO (19 miles from Collinsville, IL)
  • 20 days ago

Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...

In Person

Front Desk / Host

  • Dave & Busters
  • Saint Louis, MO (12 miles from Collinsville, IL)
  • 20 days ago
  • Saint Louis, MO (12 miles from Collinsville, IL)
  • 20 days ago

Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...

In Person

Front Desk Clerk

  • Posted May 14, 2026 Concord Hospitality Enterprises
  • Saint Louis, MO (12 miles from Collinsville, IL)
  • 20 days ago
  • Saint Louis, MO (12 miles from Collinsville, IL)
  • 20 days ago

Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...

In Person

Receptionist

  • LifeStream
  • Saint Louis, MO (12 miles from Collinsville, IL)
  • 21 days ago
  • Saint Louis, MO (12 miles from Collinsville, IL)
  • 21 days ago

Receptionist - PRN Looking for a receptionist to join our team on an as needed basis. The receptionist provides a positive first impression and quality customer service to residents, family...

In Person

Front Desk Agent

  • The Ritz-Carlton
  • Clayton, MO (19 miles from Collinsville, IL)
  • 22 days ago
  • Clayton, MO (19 miles from Collinsville, IL)
  • 22 days ago

Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation....

In Person

Demographic Data for Collinsville, IL

Moving to Collinsville, IL? Find some basic demographic data about Collinsville, IL below.


Local
National
31,843
668
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...
Diploma in Reception Skills and Front Desk Operations
Have you ever wondered why some receptionists create an effortless sense of trust while others struggle to keep up? Many people step into front desk roles without the confidence, communication...

Salary for Front Desk Attendant Jobs in Collinsville, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Collinsville, IL offer the following education background
High School or GED
34.9%
Bachelor's Degree
24.1%
Associate's Degree
15.2%
Vocational Degree or Certification
14.1%
Master's Degree
5.4%
Some College
3.6%
Some High School
1.9%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Collinsville, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »