Front Desk Attendant Jobs in Downers Grove, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Front Desk Receptionist - Bilingual Spanish
- Chicago, IL (20 miles from Downers Grove, IL)
- 3 hours ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 3 hours ago
The role provides prompt, courteous service to customers either on the phone or in person. How would you like Sundays off? Yes, every Sunday were closed! Job Description What would you do?...
- Des Plaines, IL (18 miles from Downers Grove, IL)
- 6 hours ago
- Des Plaines, IL (18 miles from Downers Grove, IL)
- 6 hours ago
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your...
- Park Ridge, IL (17 miles from Downers Grove, IL)
- 13 hours ago
- Park Ridge, IL (17 miles from Downers Grove, IL)
- 13 hours ago
Benefits: 401(k) Dental insurance Employee discounts Health insurance Training & development Vision insurance Your Role as a Spa Receptionist: As a Spa Receptionist at FFC, youll be the friendly...
Guest Services Rep Part Time-104020
- Lisle, IL (3 miles from Downers Grove, IL)
- 20 hours ago
- Lisle, IL (3 miles from Downers Grove, IL)
- 20 hours ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
- Chicago, IL (20 miles from Downers Grove, IL)
- 21 hours ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 21 hours ago
Department: 11611 Advocate Illinois Masonic Medical Center - Guest Services Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Mid day shift 09:30...
- Chicago, IL (20 miles from Downers Grove, IL)
- 21 hours ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 21 hours ago
. · Be a helpful, courteous and professional representative of Mercy Home for Boys & Girls, demonstrating cross-cultural sensitivity and discretion. · Accept packages and all donated items, inspect...
- Aurora, IL (12 miles from Downers Grove, IL)
- 1 day ago
- Aurora, IL (12 miles from Downers Grove, IL)
- 1 day ago
We have a great opportunity for one of our growing clients in Aurora! This opportunity is for a technology company looking to fill a Receptionist role. The ideal candidate is personable, well...
Dental Front Desk Receptionist
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 day ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 day ago
Destiny Dental 2.8 Dental Front Desk Receptionist Sign in to apply Chicago, IL Sign in to apply Company Overview Destiny Dental is dedicated to providing high-quality, affordable dental care to...
- Joliet, IL (21 miles from Downers Grove, IL)
- 1 day ago
- Joliet, IL (21 miles from Downers Grove, IL)
- 1 day ago
The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...
PT Front Desk/Guest Services Representative
- Glen Ellyn, IL (3 miles from Downers Grove, IL)
- 1 day ago
- Glen Ellyn, IL (3 miles from Downers Grove, IL)
- 1 day ago
Recreation Center - 185 Spring Ave., Glen Ellyn, IL 60137 JOB SUMMARY: Under the direction and supervision of the FT Registration & Guest Services Manager, the Front Desk/Guest Services Representative...
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 day ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 day ago
One year front office/guest service experience strongly preferred. Proficiency in Opera is preferred but not essential. Some college/university preferred. Must speak fluent English....
- Naperville, IL (6 miles from Downers Grove, IL)
- 1 day ago
- Naperville, IL (6 miles from Downers Grove, IL)
- 1 day ago
About Us Pinnacle Fertility is a leading fertility care platform dedicated to fulfilling dreams by building families. With a network of clinics across the nation, we deliver innovative technology,...
- Des Plaines, IL (18 miles from Downers Grove, IL)
- 1 day ago
- Des Plaines, IL (18 miles from Downers Grove, IL)
- 1 day ago
We are looking for a full-time Receptionist to join our team. The primary role is to ensure a welcoming experience for customers and guests, both in person and over the phone. This position also...
- Burr Ridge, IL (6 miles from Downers Grove, IL)
- 1 day ago
- Burr Ridge, IL (6 miles from Downers Grove, IL)
- 1 day ago
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 day ago
- Chicago, IL (20 miles from Downers Grove, IL)
- 1 day ago
We're looking for a highly professional and customer-facing Receptionist to be the welcoming first point of contact for our company. This position requires a proactive individual with exceptional...
Demographic Data for Downers Grove, IL
Moving to Downers Grove, IL? Find some basic demographic data about Downers Grove, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Downers Grove, IL
Highest Education Level
Front Desk Attendants in Downers Grove, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Discretion
- Private Branch Exchange
- Drafting Legal Correspondence
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Telephone Skills
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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