Front Desk Attendant Jobs in Kankakee, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-8 of 8 Jobs

Patient Service/Front Desk Coordinator Part Time

  • Coal City, IL (24 miles from Kankakee, IL)
  • 12 hours ago
  • Coal City, IL (24 miles from Kankakee, IL)
  • 12 hours ago

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...

Career Services Student Receptionist

  • Campus, IL (22 miles from Kankakee, IL)
  • 9 days ago
  • Campus, IL (22 miles from Kankakee, IL)
  • 9 days ago

Career Services Student Receptionist Job no: 520509 Work type: On Campus Location: Normal, Illinois Title: Career Services Student Receptionist Employee Classification: Student Help Regular...

Dominos Pizza Customer Service Representative/ Pizza Maker Monee IL. Must be atleast 18

  • Monee, IL (22 miles from Kankakee, IL)
  • 12 days ago
  • Monee, IL (22 miles from Kankakee, IL)
  • 12 days ago

Customer Service Representative:Domino's Pizza Richton Park is looking for Full or Part Time well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of...

Customer Service Representative

  • Lake Village, IN (23 miles from Kankakee, IL)
  • 13 days ago
  • Lake Village, IN (23 miles from Kankakee, IL)
  • 13 days ago

Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a...

Domino's Pizza Customer Service Representative/ Pizza Maker Monee IL. Must be atleast 18

  • Monee, IL (22 miles from Kankakee, IL)
  • 28 days ago
  • Monee, IL (22 miles from Kankakee, IL)
  • 28 days ago

Company Description Job Description Customer Service Representative: Domino's Pizza Richton Park is looking for Full or Part Time well groomed, outgoing individuals that are capable of...

Medical Receptionist - School Based Health Center

  • Kankakee, IL
  • 45+ days ago
  • Kankakee, IL
  • 45+ days ago

Openings as of 5/24/2025 Kankakee School District 111 Medical Receptionist - School Based Health Center JobID: 5281 Position Type: Student Support Services Date Posted: 5/23/2025 Location:...

Guest Service Representative

  • Bradley, IL (3 miles from Kankakee, IL)
  • 90+ days ago
  • Bradley, IL (3 miles from Kankakee, IL)
  • 90+ days ago

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...

Customer Service Representative

  • Braidwood, IL (20 miles from Kankakee, IL)
  • 90+ days ago
  • Braidwood, IL (20 miles from Kankakee, IL)
  • 90+ days ago

Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...

Demographic Data for Kankakee, IL

Moving to Kankakee, IL? Find some basic demographic data about Kankakee, IL below.


Local
National
33,628
733
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...

Salary for Front Desk Attendant Jobs in Kankakee, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Front Desk Attendant positions.



Highest Education Level

Front Desk Attendants in Kankakee, IL offer the following education background
High School or GED
36.7%
Bachelor's Degree
23.3%
Associate's Degree
14.6%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Kankakee, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »