Front Desk Attendant Jobs in Mascoutah, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-5 of 5 Jobs

Receptionist

  • Columbia, IL (23 miles from Mascoutah, IL)
  • 2 days ago
  • Columbia, IL (23 miles from Mascoutah, IL)
  • 2 days ago

Part-time Benefit eligible Receptionist Career Opportunity Valued for your Receptionist Skills Are you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join...

Patient Registration Clerk

  • Belleville, IL (10 miles from Mascoutah, IL)
  • 6 days ago
  • Belleville, IL (10 miles from Mascoutah, IL)
  • 6 days ago

Ability to effectively communicate with staff members and general public in a clear, concise, and courteous manner. Ability to assess skills necessary for patient referral, if applicable....

Customer Service Representative

  • Belleville, IL (10 miles from Mascoutah, IL)
  • 14 days ago
  • Belleville, IL (10 miles from Mascoutah, IL)
  • 14 days ago

Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a...

Receptionist

  • Collinsville, IL (19 miles from Mascoutah, IL)
  • 45+ days ago
  • Collinsville, IL (19 miles from Mascoutah, IL)
  • 45+ days ago

Receptionist Full Time Collinsville, IL, US Yesterday Requisition ID: 9260 Salary Range: $16.00 To $18.00 Hourly Campers Inn RV is looking for a Receptionist. This role is responsible for...

Front Desk Receptionist

  • Collinsville, IL (19 miles from Mascoutah, IL)
  • 45+ days ago
  • Collinsville, IL (19 miles from Mascoutah, IL)
  • 45+ days ago

The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...

Demographic Data for Mascoutah, IL

Moving to Mascoutah, IL? Find some basic demographic data about Mascoutah, IL below.

Local
National
10,379
179
Medium/Sm

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Udemy
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...
edX
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...
Register to search for more online courses. >>>

Salary for Front Desk Attendant Jobs in Mascoutah, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Mascoutah, IL offer the following education background
High School or GED
36.7%
Bachelor's Degree
23.2%
Associate's Degree
14.6%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Mascoutah, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Front Desk Attendant position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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