Front Desk Attendant Jobs in Mascoutah, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Columbia, IL (23 miles from Mascoutah, IL)
- 2 days ago
- Columbia, IL (23 miles from Mascoutah, IL)
- 2 days ago
Part-time Benefit eligible Receptionist Career Opportunity Valued for your Receptionist Skills Are you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join...
- Belleville, IL (10 miles from Mascoutah, IL)
- 5 days ago
- Belleville, IL (10 miles from Mascoutah, IL)
- 5 days ago
Ability to effectively communicate with staff members and general public in a clear, concise, and courteous manner. Ability to assess skills necessary for patient referral, if applicable....
Customer Service Representative
- Belleville, IL (10 miles from Mascoutah, IL)
- 14 days ago
- Belleville, IL (10 miles from Mascoutah, IL)
- 14 days ago
Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a...
- Collinsville, IL (19 miles from Mascoutah, IL)
- 45+ days ago
- Collinsville, IL (19 miles from Mascoutah, IL)
- 45+ days ago
Receptionist Full Time Collinsville, IL, US Yesterday Requisition ID: 9260 Salary Range: $16.00 To $18.00 Hourly Campers Inn RV is looking for a Receptionist. This role is responsible for...
- Collinsville, IL (19 miles from Mascoutah, IL)
- 45+ days ago
- Collinsville, IL (19 miles from Mascoutah, IL)
- 45+ days ago
The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...
Demographic Data for Mascoutah, IL
Moving to Mascoutah, IL? Find some basic demographic data about Mascoutah, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Mascoutah, IL
Highest Education Level
Front Desk Attendants in Mascoutah, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Decision Making
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Medical Billing & Coding
- Administrative Skills
- Sorting
- Patient Registration
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Front Office
- Wellness
- Complaint Resolution
- Loading & Unloading
- Merchandising
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Events
- Typing
- Data Entry
- Filing
- Inventory Management
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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