Front Desk Attendant Jobs in Matteson, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 69 Jobs

Front Desk Receptionist

  • Joliet, IL (24 miles from Matteson, IL)
  • 1 day ago
  • Joliet, IL (24 miles from Matteson, IL)
  • 1 day ago

The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...

Guest Service Agent

  • Burr Ridge, IL (19 miles from Matteson, IL)
  • 2 days ago
  • Burr Ridge, IL (19 miles from Matteson, IL)
  • 2 days ago

Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....

Front Desk Receptionist

  • Dolton, IL (11 miles from Matteson, IL)
  • 3 days ago
  • Dolton, IL (11 miles from Matteson, IL)
  • 3 days ago

policies and procedures Skilled in operating phones, personal computers, software and other basic IT systems Ability to communicate with employees, patients and other individuals in a professional and courteous...

Medical Receptionist - Internal Medicine

  • Hinsdale, IL (22 miles from Matteson, IL)
  • 3 days ago
  • Hinsdale, IL (22 miles from Matteson, IL)
  • 3 days ago

Overview Medical Receptionist - Hinsdale - Internal Medicine Position Highlights: Full-Time, 40 hours per week Hours: Monday-Friday; hours vary Location: 40 South Clay Street Hinsdale, Illinois...

Receptionist - Part Time - Part-Time 1st Shift

  • Chicago, IL (13 miles from Matteson, IL)
  • 4 days ago
  • Chicago, IL (13 miles from Matteson, IL)
  • 4 days ago

Job Description: Warm and welcoming, the Receptionist sets the tone for all who visit our community. Greets visitors and residents warmly and maintains visitor and resident sign in/sign out...

Front Desk Clerk

  • Gary, IN (21 miles from Matteson, IL)
  • 5 days ago
  • Gary, IN (21 miles from Matteson, IL)
  • 5 days ago

Department: Parks Department Job Title: Front Desk Clerk Status: Part-Time Salary: $17,173 JOB DESCRIPTION Serves as a receptionist with the responsibility of answering the phone and greeting...

Lead Receptionist

  • Orland Park, IL (9 miles from Matteson, IL)
  • 6 days ago
  • Orland Park, IL (9 miles from Matteson, IL)
  • 6 days ago

Lead Receptionist Hours Day shift 8am-2pm or 2pm -8pm/ Every other weekend Sat & Sun and PRN(As Needed) Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for...

Receptionist - Part Time - Full-Time 1st Shift

  • Chicago, IL (13 miles from Matteson, IL)
  • 7 days ago
  • Chicago, IL (13 miles from Matteson, IL)
  • 7 days ago

Job Description: Warm and welcoming, the Receptionist sets the tone for all who visit our community. Greets visitors and residents warmly and maintains visitor and resident sign in/sign out...

Front Desk Receptionist - Bilingual Spanish

  • Schererville, IN (15 miles from Matteson, IL)
  • 8 days ago
  • Schererville, IN (15 miles from Matteson, IL)
  • 8 days ago

The role provides prompt, courteous service to customers either on the phone or in person. Job DescriptionWhat would you do?...

Front Desk Agent - 18788-7563

  • Oak Brook, IL (22 miles from Matteson, IL)
  • 9 days ago
  • Oak Brook, IL (22 miles from Matteson, IL)
  • 9 days ago

Join our team and be part of a culture that values excellence, teamwork, and unparalleled guest service. Apply now to embark on a rewarding career at Hyatt Lodge Oak Brook!...

Receptionist

  • Merrillville, IN (22 miles from Matteson, IL)
  • 10 days ago
  • Merrillville, IN (22 miles from Matteson, IL)
  • 10 days ago

Receptionist We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment...

Medical Receptionist Float - ENT

  • Hinsdale, IL (22 miles from Matteson, IL)
  • 11 days ago
  • Hinsdale, IL (22 miles from Matteson, IL)
  • 11 days ago

Overview Medical Receptionist Float - Hinsdale/Naperville/Glen Ellyn - ENT Position Highlights: Full Time: 40 Hours/week Hours: Mondays: 7:00-4:00pm (Hinsdale) Tuesdays: 6:45-4:00pm (Hinsdale)...

Guest Svs/Front Desk/Switchbrd

  • Merrillville, IN (22 miles from Matteson, IL)
  • 11 days ago
  • Merrillville, IN (22 miles from Matteson, IL)
  • 11 days ago

The Guest Services Associate at the Front Desk and Switchboard provides an unforgettable experience through compassionate and caring behaviors, showing courtesy and respect, while greeting all guests...

Front Desk Receptionist

  • Tinley Park, IL (6 miles from Matteson, IL)
  • 12 days ago
  • Tinley Park, IL (6 miles from Matteson, IL)
  • 12 days ago

The role provides prompt, courteous service to customers either on the phone or in person. What would you do?...

Receptionist

  • La Grange, IL (20 miles from Matteson, IL)
  • 12 days ago
  • La Grange, IL (20 miles from Matteson, IL)
  • 12 days ago

Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...

Demographic Data for Matteson, IL

Moving to Matteson, IL? Find some basic demographic data about Matteson, IL below.


Local
National
21,309
343
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Matteson, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Matteson, IL offer the following education background
High School or GED
36.4%
Bachelor's Degree
23.4%
Associate's Degree
14.7%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Matteson, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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