Front Desk Attendant Jobs in Matteson, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Receptionist / Administrative Assistant
- Oak Brook, IL (22 miles from Matteson, IL)
- 1 day ago
- Oak Brook, IL (22 miles from Matteson, IL)
- 1 day ago
Receptionist / Administrative Assistant Location: Oak Brook The Receptionist / Admin will join True's great culture with some office management or administrative assistance experience and a...
- Merrillville, IN (22 miles from Matteson, IL)
- 2 days ago
- Merrillville, IN (22 miles from Matteson, IL)
- 2 days ago
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....
Receptionist - Tinley Woods Surgery Center
- Orland Hills, IL (4 miles from Matteson, IL)
- 2 days ago
- Orland Hills, IL (4 miles from Matteson, IL)
- 2 days ago
Overview At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure...
- Oak Brook, IL (22 miles from Matteson, IL)
- 2 days ago
- Oak Brook, IL (22 miles from Matteson, IL)
- 2 days ago
service and financial profitability....
Guest Services Rep Full Time-104010
- Romeoville, IL (20 miles from Matteson, IL)
- 3 days ago
- Romeoville, IL (20 miles from Matteson, IL)
- 3 days ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
Guest Svs/Front Desk/Switchbrd
- Merrillville, IN (22 miles from Matteson, IL)
- 3 days ago
- Merrillville, IN (22 miles from Matteson, IL)
- 3 days ago
The Guest Services Associate at the Front Desk and Switchboard provides an unforgettable experience through compassionate and caring behaviors, showing courtesy and respect, while greeting all guests...
Customer Service Representative
- Burr Ridge, IL (19 miles from Matteson, IL)
- 5 days ago
- Burr Ridge, IL (19 miles from Matteson, IL)
- 5 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144...
Medical Receptionist - Oak Lawn, IL
- Oak Lawn, IL (14 miles from Matteson, IL)
- 5 days ago
- Oak Lawn, IL (14 miles from Matteson, IL)
- 5 days ago
Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive...
- Olympia Fields, IL (3 miles from Matteson, IL)
- 6 days ago
- Olympia Fields, IL (3 miles from Matteson, IL)
- 6 days ago
The Guest Services Representative personifies the Values of Respect for Life, Compassionate Concern and Joyful Service....
Ancillary Receptionist - Part Time
- Westmont, IL (23 miles from Matteson, IL)
- 7 days ago
- Westmont, IL (23 miles from Matteson, IL)
- 7 days ago
Overview Ancillary Receptionist - Part Time -Westmont Position Highlights: Part-Time, 20 hours Hours: Thursday, 4:00PM-8:00PM; Saturday and Sunday, 7:30AM-4:00PM Location: Westmont MOB 303 W Ogden...
- Gary, IN (21 miles from Matteson, IL)
- 7 days ago
- Gary, IN (21 miles from Matteson, IL)
- 7 days ago
The duties are, but not limited to: Assist Principal, Office Manager, Registrar and staff in tasks as needed Check phone messages at least twice a day Receive phone call in a courteous and professional...
Weekend PartTime Pediatric Office Front Desk Receptionist
- Oak Lawn, IL (14 miles from Matteson, IL)
- 8 days ago
- Oak Lawn, IL (14 miles from Matteson, IL)
- 8 days ago
reporting needed changes Must follow and enforce accepted safety practices for patients Report any incidents/patient concerns to supervisor in a timely manner Must display a professional, friendly, and courteous...
- Darien, IL (21 miles from Matteson, IL)
- 8 days ago
- Darien, IL (21 miles from Matteson, IL)
- 8 days ago
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....
Medical Receptionist - Family Practice
- Bolingbrook, IL (22 miles from Matteson, IL)
- 9 days ago
- Bolingbrook, IL (22 miles from Matteson, IL)
- 9 days ago
Overview Medical Receptionist - Bolingbrook - Family Practice Position Highlights: Full-Time, 40 hours/week Hours: Monday-Friday; hours vary Location: 147-149 North Weber Road Bolingbrook,...
Ancillary Receptionist - Physical Therapy
- Bolingbrook, IL (22 miles from Matteson, IL)
- 9 days ago
- Bolingbrook, IL (22 miles from Matteson, IL)
- 9 days ago
Overview Ancillary Receptionist - Bolingbrook- Physical Therapy Position Highlights: Full-Time, 40 hours Hours: Monday-Friday; hours vary Location: Bolingbrook, providing off-site support to...
Demographic Data for Matteson, IL
Moving to Matteson, IL? Find some basic demographic data about Matteson, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Matteson, IL
Highest Education Level
Front Desk Attendants in Matteson, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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