Front Desk Attendant Jobs in Matteson, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Orland Park, IL (9 miles from Matteson, IL)
- 1 day ago
- Orland Park, IL (9 miles from Matteson, IL)
- 1 day ago
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
Joy Creator Guest Service Representative
- Mokena, IL (7 miles from Matteson, IL)
- 1 day ago
- Mokena, IL (7 miles from Matteson, IL)
- 1 day ago
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
- Joliet, IL (24 miles from Matteson, IL)
- 2 days ago
- Joliet, IL (24 miles from Matteson, IL)
- 2 days ago
Responsibilities Greets patients in a prompt, courteous and helpful manner. Checks in patients, verifies and updates information in EPICsystem....
- Merrionette Park, IL (13 miles from Matteson, IL)
- 4 days ago
- Merrionette Park, IL (13 miles from Matteson, IL)
- 4 days ago
Receptionist Smitty's Tree Service, Inc. MERRIONETT PK, Illinois At Smitty's Tree Service Inc., we are seeking a dynamic and detail-oriented Office Receptionist to join our team on a full-time...
- Oak Lawn, IL (14 miles from Matteson, IL)
- 5 days ago
- Oak Lawn, IL (14 miles from Matteson, IL)
- 5 days ago
Midwest Orthopaedic Consultants is calling all customer service rockstars who would like to work at our clinics in Orland Park, IL and Oak Lawn, IL to apply to join our team as a full-time Medical...
- East Chicago, IN (18 miles from Matteson, IL)
- 5 days ago
- East Chicago, IN (18 miles from Matteson, IL)
- 5 days ago
WERE CHANGING ENTERTAINMENT. COME JOIN US. Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and...
- New Lenox, IL (11 miles from Matteson, IL)
- 6 days ago
- New Lenox, IL (11 miles from Matteson, IL)
- 6 days ago
Overview Receptionist, Medical - New Lenox - Cardiology Position Highlights: Full-Time, 40 hours Hours: Monday-Friday; hours vary Location: 1890 Silver Cross Blvd Suite 345 New Lenox, Illinois...
Care Coordinator (Medical Receptionist/PSR)
- Saint John, IN (14 miles from Matteson, IL)
- 7 days ago
- Saint John, IN (14 miles from Matteson, IL)
- 7 days ago
Overview Confluent Health System Solutions, a member of the Confluent Health family, is looking for a Full-Time Care Coordinator to join our team! At Confluent Health System Solutions, you’ll find...
- Frankfort, IL (5 miles from Matteson, IL)
- 10 days ago
- Frankfort, IL (5 miles from Matteson, IL)
- 10 days ago
Provide courteous and accurate information about the practice and instructions to patients and visitors. Qualification & Requirements: High School Diploma or equivalent required....
- Romeoville, IL (20 miles from Matteson, IL)
- 11 days ago
- Romeoville, IL (20 miles from Matteson, IL)
- 11 days ago
Guest Service Reps/Front Desk greet guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied...
- Momence, IL (24 miles from Matteson, IL)
- 13 days ago
- Momence, IL (24 miles from Matteson, IL)
- 13 days ago
Receptionist The Receptionist is tasked with the responsibility to greet everyone they interact with in a friendly manner while providing outstanding customer service to both internal employees...
Automotive Cashier/Receptionist
- Westmont, IL (23 miles from Matteson, IL)
- 13 days ago
- Westmont, IL (23 miles from Matteson, IL)
- 13 days ago
The Ed Napleton Automotive Group is looking for our next Full-Time Cashier. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Westmont Porsche, the Cashier...
Patient Service/Front Desk Coordinator
- Oak Lawn, IL (14 miles from Matteson, IL)
- 13 days ago
- Oak Lawn, IL (14 miles from Matteson, IL)
- 13 days ago
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...
- Merrillville, IN (22 miles from Matteson, IL)
- 13 days ago
- Merrillville, IN (22 miles from Matteson, IL)
- 13 days ago
This position is part-time, with a schedule of three days per week and five hours per day, totaling 15 hours per week. Who We Are At HUB International, we are a team of entrepreneurs. We believe...
- Joliet, IL (24 miles from Matteson, IL)
- 13 days ago
- Joliet, IL (24 miles from Matteson, IL)
- 13 days ago
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings....
Demographic Data for Matteson, IL
Moving to Matteson, IL? Find some basic demographic data about Matteson, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Matteson, IL
Highest Education Level
Front Desk Attendants in Matteson, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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