Front Desk Attendant Jobs in Monticello, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Champaign, IL (18 miles from Monticello, IL)
- 1 day ago
- Champaign, IL (18 miles from Monticello, IL)
- 1 day ago
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....
- Champaign, IL (18 miles from Monticello, IL)
- 11 days ago
- Champaign, IL (18 miles from Monticello, IL)
- 11 days ago
Greet patients and visitors in a prompt, courteous and helpful manner. Check in patients, verify and update necessary information in the electronic medical record....
- Urbana, IL (19 miles from Monticello, IL)
- 13 days ago
- Urbana, IL (19 miles from Monticello, IL)
- 13 days ago
Position Type: Champaign County/ Administrative Legal Secretary (State`s Attorney) Date Posted: 6/17/2025 Location: 101 E. Main Street (Courthouse) Date Available: As soon as possible Closing...
- Champaign, IL (18 miles from Monticello, IL)
- 45+ days ago
- Champaign, IL (18 miles from Monticello, IL)
- 45+ days ago
Uses creative reasoning and brand standard service tools to overcome guest objections and concerns and to ensure guest service satisfaction....
Receptionist - Internal Medicine
- Champaign, IL (18 miles from Monticello, IL)
- 45+ days ago
- Champaign, IL (18 miles from Monticello, IL)
- 45+ days ago
Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service....
Medical Assistant/Receptionist - Cardiology - Float
- Champaign, IL (18 miles from Monticello, IL)
- 45+ days ago
- Champaign, IL (18 miles from Monticello, IL)
- 45+ days ago
Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service....
- Urbana, IL (19 miles from Monticello, IL)
- 45+ days ago
- Urbana, IL (19 miles from Monticello, IL)
- 45+ days ago
FRONT DESK AGENT URBANA, IL APPLY SHARE *Currently hiring for Full-Time and Part-Time positions!* Pay Starting At: $15.00/hour Overview: The Front Desk Agent is responsible for assisting guests...
Demographic Data for Monticello, IL
Moving to Monticello, IL? Find some basic demographic data about Monticello, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Monticello, IL
Highest Education Level
Front Desk Attendants in Monticello, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Decision Making
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Loading & Unloading
- Merchandising
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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