Front Desk Attendant Jobs in Mount Prospect, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Rosemont, IL (4 miles from Mount Prospect, IL)
- 4 days ago
- Rosemont, IL (4 miles from Mount Prospect, IL)
- 4 days ago
Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job....
Front Desk Receptionist - Bilingual Spanish
- Elgin, IL (16 miles from Mount Prospect, IL)
- 7 hours ago
- Elgin, IL (16 miles from Mount Prospect, IL)
- 7 hours ago
America's Best is part of National Vision, one of the largest optical retailers in the United States. The Americas Best brand continues to grow, with 1000 stores and counting. Each location...
- Gurnee, IL (21 miles from Mount Prospect, IL)
- 8 hours ago
- Gurnee, IL (21 miles from Mount Prospect, IL)
- 8 hours ago
Position Title: Receptionist Department: Store Administration Supervisor: Branch Manager FLSA: Non-exempt Position Summary: Provides general office support with a variety of clerical activities...
- Vernon Hills, IL (12 miles from Mount Prospect, IL)
- 13 hours ago
- Vernon Hills, IL (12 miles from Mount Prospect, IL)
- 13 hours ago
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....
LifeSpa Front Desk Coordinator
- Oak Brook, IL (15 miles from Mount Prospect, IL)
- 20 hours ago
- Oak Brook, IL (15 miles from Mount Prospect, IL)
- 20 hours ago
Position Summary The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the callers expectations,...
- Chicago, IL (17 miles from Mount Prospect, IL)
- 20 hours ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 20 hours ago
Compensation starts at range between $26.25 and $26.90 per hour Summary: At White Lodging, we know that the hospitality business, like life, is how you make people feel. That's where you come in....
Ludden Clinic Front Desk Receptionist - Student Employment
- Chicago, IL (17 miles from Mount Prospect, IL)
- 23 hours ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 23 hours ago
Student Employment Clerical work needed at the Ludden Clinic. Greet clients and guests who come to Ludden Clinic. Arrive and discharge clients in the electronic medical record system. Answer phone...
- Schaumburg, IL (8 miles from Mount Prospect, IL)
- 1 day ago
- Schaumburg, IL (8 miles from Mount Prospect, IL)
- 1 day ago
at Beacon Hill Solutions Group, LLC in Schaumburg, Illinois, United States Job Description Beacon Hill was founded to set a new standard in search, career placement and flexible staffing. A...
- Oak Brook, IL (18 miles from Mount Prospect, IL)
- 1 day ago
- Oak Brook, IL (18 miles from Mount Prospect, IL)
- 1 day ago
Join our team and be part of a culture that values excellence, teamwork, and unparalleled guest service. Apply now to embark on a rewarding career at Hyatt Lodge Oak Brook!...
- Chicago, IL (17 miles from Mount Prospect, IL)
- 1 day ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 1 day ago
at Davidson Hotels & Resorts in Chicago, Illinois, United States Job Description Property Description Are you ready to take your hospitality career to new heights? Join the team at Hyatt Centric...
- Chicago, IL (17 miles from Mount Prospect, IL)
- 1 day ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 1 day ago
Work Environment: Schedule: Monday-Friday, 7:30 AM - 4:00 PM Location: Onsite at a downtown Chicago office Team Size: Approximately 5 team members Culture: Collaborative, professional, and service-oriented...
- Chicago, IL (17 miles from Mount Prospect, IL)
- 1 day ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 1 day ago
Become a part of our caring community and help us put health first The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all...
Guest Service Representative I
- North Chicago, IL (18 miles from Mount Prospect, IL)
- 2 days ago
- North Chicago, IL (18 miles from Mount Prospect, IL)
- 2 days ago
GUEST SERVICE REPRESENTATIVE I (25000288) Job Description GUEST SERVICE REPRESENTATIVE I Job Number: 25000288 Primary Location: United States-Illinois-Great Lakes Organization: NS Great Lakes Pay Range...
- Chicago, IL (17 miles from Mount Prospect, IL)
- 2 days ago
- Chicago, IL (17 miles from Mount Prospect, IL)
- 2 days ago
Part Time Receptionist REFER A FRIEND LaSalle Network is partnering with a fast-growing company in downtown Chicago to hire a Part-Time Receptionist! This is more than just a front desk rolethis...
Guest Services Rep Part Time-104020
- Naperville, IL (22 miles from Mount Prospect, IL)
- 2 days ago
- Naperville, IL (22 miles from Mount Prospect, IL)
- 2 days ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
Demographic Data for Mount Prospect, IL
Moving to Mount Prospect, IL? Find some basic demographic data about Mount Prospect, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Mount Prospect, IL
Highest Education Level
Front Desk Attendants in Mount Prospect, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Insurance Knowledge
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Point-of-Sale System
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »