Front Desk Attendant Jobs in New Baden, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Fairview Heights, IL (19 miles from New Baden, IL)
- 1 day ago
- Fairview Heights, IL (19 miles from New Baden, IL)
- 1 day ago
About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...
- Swansea, IL (16 miles from New Baden, IL)
- 15 days ago
- Swansea, IL (16 miles from New Baden, IL)
- 15 days ago
great candidate: Office admin Receptionist Patient Service Representative Health care Medical field Administrative Assistant Patient Care Specialist Front desk Customer Service Server Retail Hotel Guest...
- Shiloh, IL (14 miles from New Baden, IL)
- 25 days ago
- Shiloh, IL (14 miles from New Baden, IL)
- 25 days ago
We seek an experienced, self-motivated guest services representative for this high-profile position....
Salon Receptionist - St Clair Sq
- Fairview Heights, IL (19 miles from New Baden, IL)
- 30+ days ago
- Fairview Heights, IL (19 miles from New Baden, IL)
- 30+ days ago
At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Each and every day, we...
Demographic Data for New Baden, IL
Moving to New Baden, IL? Find some basic demographic data about New Baden, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in New Baden, IL
Highest Education Level
Front Desk Attendants in New Baden, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Associates
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Upselling
- Housekeeping
- Long-Term Disability
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Events
- Flexibility
- Data Entry
- Typing
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »