Front Desk Attendant Jobs in Rock Island, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-10 of 10 Jobs

Office Receptionist

  • Bettendorf, IA (8 miles from Rock Island, IL)
  • 6 days ago
  • Bettendorf, IA (8 miles from Rock Island, IL)
  • 6 days ago

Receptionist As an Office Receptionist at MercyOne, you will be responsible for coordinating all patient activities including greeting patient/families, processing patient registrations in an efficient and courteous...

MOQUA_Office Receptionist, Clinic_115634

  • Davenport, IA (3 miles from Rock Island, IL)
  • 6 days ago
  • Davenport, IA (3 miles from Rock Island, IL)
  • 6 days ago

Employment Type: Full time Shift: Day Shift Description: TAP enter Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives,...

Office Receptionist - Bettendorf Hplex

  • Bettendorf, IA (8 miles from Rock Island, IL)
  • 10 days ago
  • Bettendorf, IA (8 miles from Rock Island, IL)
  • 10 days ago

Receptionist As an Office Receptionist at MercyOne, you will be responsible for coordinating all patient activities including greeting patient/families, processing patient registrations in an efficient and courteous...

Experience Specialist/Receptionist - Express Care Moline

  • Moline, IL (4 miles from Rock Island, IL)
  • 14 days ago
  • Moline, IL (4 miles from Rock Island, IL)
  • 14 days ago

Overview UnityPoint Health Experience Specialist/Receptionist Moline, IL Moline Express Care (2) 12 hour shifts per week, (1) 8 hour shift per week, and every other weekend 32/hrs per week -...

Receptionist (Part Time, Every Other Weekend)

  • Davenport, IA (3 miles from Rock Island, IL)
  • 20 days ago
  • Davenport, IA (3 miles from Rock Island, IL)
  • 20 days ago

RECEPTIONIST Part Time Every Other Weekend Kahl Home, a respected 4-star skilled nursing facility, is hiring a Receptionist for every other weekend, 7:00 a.m. to 1:00 p.m. Extra hours may be...

Office Receptionist - Moline Healthplex

  • Moline, IL (4 miles from Rock Island, IL)
  • 20 days ago
  • Moline, IL (4 miles from Rock Island, IL)
  • 20 days ago

Receptionist As an Office Receptionist at MercyOne, you will be responsible for coordinating all patient activities including greeting patient/families, processing patient registrations in an efficient and courteous...

Hotel Front Desk Clerk-Part-Time(Bettendorf)

  • Bettendorf, IA (8 miles from Rock Island, IL)
  • 23 days ago
  • Bettendorf, IA (8 miles from Rock Island, IL)
  • 23 days ago

JOB SUMMARY Coordinates all hotel reservation activity for the property. ESSENTIAL DUTIES & RESPONSIBILITIES Process all incoming and outgoing reservations. Maintain accurate records of room...

Guest Service Representative

  • Davenport, IA (3 miles from Rock Island, IL)
  • 30+ days ago
  • Davenport, IA (3 miles from Rock Island, IL)
  • 30+ days ago

Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving....

Reservation Agent

  • Davenport, IA (3 miles from Rock Island, IL)
  • 45+ days ago
  • Davenport, IA (3 miles from Rock Island, IL)
  • 45+ days ago

Return to Job Search Reservation Agent U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced...

Customer Service Representative

  • Rock Island, IL
  • 90+ days ago
  • Rock Island, IL
  • 90+ days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service...

Demographic Data for Rock Island, IL

Moving to Rock Island, IL? Find some basic demographic data about Rock Island, IL below.


Local
National
37,366
773
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Rock Island, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Rock Island, IL offer the following education background
High School or GED
36.4%
Bachelor's Degree
23.5%
Associate's Degree
14.7%
Vocational Degree or Certification
14.0%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Rock Island, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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