Front Desk Attendant Jobs in Rockford, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Overview Individual who acts as the central point of communication among patients, partners and providers; responsible for providing front line activities to include scheduling, registration, cash...
- Loves Park, IL (7 miles from Rockford, IL)
- 1 day ago
- Loves Park, IL (7 miles from Rockford, IL)
- 1 day ago
The role provides prompt, courteous service to customers either on the phone or in person. Job DescriptionWhat would you do?...
We are looking for a friendly, detail-oriented individual to join our team. If attention to detail and customer service is your passion this is the job for you! To apply, please email your resume...
- Loves Park, IL (7 miles from Rockford, IL)
- 5 days ago
- Loves Park, IL (7 miles from Rockford, IL)
- 5 days ago
The Front Desk Reception and Office Assistant serves as the first point of contact for visitors and incoming callers while providing critical administrative and customer service support to ensure...
We're looking for a dependable and organized Receptionist to join this team part-time. This is a great direct hire opportunity for someone who enjoys helping others, keeping things organized, and...
Work Schedule: 100%, day/eve, Monday-Friday 7:15am-6:00pm, Saturday rotation 8:00am-noon. You will work at 3505 Bell School Rd. Additional components of compensation may include: Evening, night,...
at Gorman & Company in Rockford, Illinois, United States Job Description Position: Guest Service Representative Location: Rockford, IL Job Id: 1062 # of Openings: 1 Now Hiring: Full-Time Guest Services...
Sr Customer Service Representative
- Belvidere, IL (16 miles from Rockford, IL)
- 13 days ago
- Belvidere, IL (16 miles from Rockford, IL)
- 13 days ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner....
Guest Service Representative R24 - Store 221331
- Roscoe, IL (10 miles from Rockford, IL)
- 22 days ago
- Roscoe, IL (10 miles from Rockford, IL)
- 22 days ago
Knowledge Principles and processes for providing Guest Service....
Responsibilities: Greets and engages with all Community visitors, ensuring a warm and inviting first impression and experience Manages incoming calls, providing assistance and directing inquiries...
- Roscoe, IL (10 miles from Rockford, IL)
- 24 days ago
- Roscoe, IL (10 miles from Rockford, IL)
- 24 days ago
Camping World is seeking a Receptionist for our growing team. Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key...
- Brodhead, WI (21 miles from Rockford, IL)
- 30+ days ago
- Brodhead, WI (21 miles from Rockford, IL)
- 30+ days ago
Job Details Job Title: Receptionist/Office Assistant Location: Brodhead, WI, Midwest United States, USA Company: Kuhn North America, Inc. Industry Sector: Agribusiness Industry Type: Equipment,...
At UW Health in northern Illinois, you will have: Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity...
What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and...
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
Demographic Data for Rockford, IL
Moving to Rockford, IL? Find some basic demographic data about Rockford, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Rockford, IL
Highest Education Level
Front Desk Attendants in Rockford, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Discretion
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Telephone Skills
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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