Front Desk Attendant Jobs in Rockford, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
We are looking for a friendly, detail-oriented individual to join our team. If attention to detail and customer service is your passion this is the job for you! The Front Desk Night Clerk, also...
Secretary/Receptionist - Imaging
- Freeport, IL (24 miles from Rockford, IL)
- 7 days ago
- Freeport, IL (24 miles from Rockford, IL)
- 7 days ago
SECRETARY/RECEPTIONIST - IMAGINGJob DetailsJob LocationFHN Memorial Hospital - FREEPORT, ILPosition TypeFlexible Full-time; F.8 (64-80)Salary Range$15.00 - $24.75Job ShiftDays - 7:00am-3:30pmJob...
Guest Service Representative II - Bookkeeping
- Winnebago, IL (6 miles from Rockford, IL)
- 8 days ago
- Winnebago, IL (6 miles from Rockford, IL)
- 8 days ago
Provide backup to the Guest Service Manager and Senior Guest Service Manager in his/her absence....
What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and...
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...
- Loves Park, IL (7 miles from Rockford, IL)
- 28 days ago
- Loves Park, IL (7 miles from Rockford, IL)
- 28 days ago
Guest Service Reps/Front Desk greet guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied...
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
Demographic Data for Rockford, IL
Moving to Rockford, IL? Find some basic demographic data about Rockford, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Rockford, IL
Highest Education Level
Front Desk Attendants in Rockford, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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