Front Desk Attendant Jobs in Springfield, IL
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
at Sand Company in Springfield, Illinois, United States Job Description Rate: $15 USD per hour Description Front Desk Associate - Country Inn & Suites (Springfield) Love meeting new people and...
In Person- FRENCH LICK RESORT
- Southern View, IL (3 miles from Springfield, IL)
- 13 days ago
- Southern View, IL (3 miles from Springfield, IL)
- 13 days ago
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and...
In Person- LE0103 Drury Hotels Company LLC
- Springfield, IL
- 17 days ago
- Springfield, IL
- 17 days ago
Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up....
In Person- Drury Hotels
- Springfield, IL (3 miles from Springfield, IL)
- 17 days ago
- Springfield, IL (3 miles from Springfield, IL)
- 17 days ago
Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up....
In Person- Holiday Inn Express & Suites Springfield
- Southern View, IL (3 miles from Springfield, IL)
- 28 days ago
- Southern View, IL (3 miles from Springfield, IL)
- 28 days ago
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and...
In Person- Thorntons LLC
- Springfield, IL
- 30+ days ago
- Springfield, IL
- 30+ days ago
Knowledge Principles and processes for providing Guest Service....
In PersonGreeter / Counter Desk Attendant
- Bowlero Corp
- Springfield, IL
- 30+ days ago
- Springfield, IL
- 30+ days ago
Overview Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Associate and become part of a...
In Person Part TimeDemographic Data for Springfield, IL
Moving to Springfield, IL? Find some basic demographic data about Springfield, IL below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Springfield, IL
Highest Education Level
Front Desk Attendants in Springfield, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Directing
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Payment Processing
- Patient Registration
- Discretion
- Private Branch Exchange
- Mail Distribution
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Housekeeping
- Front Office
- Courteous
- Complaint Resolution
- Wellness
- Reception
- Cash Handling
- Reimbursement
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Retail
- High School Diploma
- Events
- Typing
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Education Experience
- Flexibility
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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