Front Desk Attendant Jobs in Willowbrook, IL

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 175 Jobs

Front Desk Agent

  • Itasca, IL (16 miles from Willowbrook, IL)
  • 3 hours ago
  • Itasca, IL (16 miles from Willowbrook, IL)
  • 3 hours ago

important to you Discounts with our Crescent managed properties in North America for you & your family members Here is what you will be doing each day: Greeting and registering guests, provide prompt and courteous...

Front Desk Agent

  • Chicago, IL (17 miles from Willowbrook, IL)
  • 3 hours ago
  • Chicago, IL (17 miles from Willowbrook, IL)
  • 3 hours ago

Proven ability to deliver exceptional guest service and enhance guest satisfaction. Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly....

Cashier/Receptionist - Part-Time

  • Elmhurst, IL (10 miles from Willowbrook, IL)
  • 15 hours ago
  • Elmhurst, IL (10 miles from Willowbrook, IL)
  • 15 hours ago

The Ed Napleton Automotive Group is looking for our next Receptionist. This is an exciting opportunity in a growing, fast-paced industry. Located at Elmhurst Acura/KIA, the Receptionist is...

Scheduling Coordinator / Receptionist

  • Homer Glen, IL (11 miles from Willowbrook, IL)
  • 18 hours ago
  • Homer Glen, IL (11 miles from Willowbrook, IL)
  • 18 hours ago

Scheduling Coordinator / Receptionist Diamond Ridge Construction Homer Glen, Illinois, United States 1 day ago Quick Job type Full-time Quick Job description Seeking a Scheduling Coordinator /...

Receptionist Part Time Evenings and Weekends

  • Shorewood, IL (20 miles from Willowbrook, IL)
  • 18 hours ago
  • Shorewood, IL (20 miles from Willowbrook, IL)
  • 18 hours ago

Receptionist Part Time Evenings and Weekends Alden Estates of Shorewood Shorewood, Illinois 1 day ago Quick Job type Full-time Part-time Quick Job description Part Time Receptionist for Fast-paced...

Dental Front Desk Coordinator

  • Elgin, IL (24 miles from Willowbrook, IL)
  • 21 hours ago
  • Elgin, IL (24 miles from Willowbrook, IL)
  • 21 hours ago

Job Type Full-time Description Full-time Front Desk Coordinator position available at our Elgin, IL practice. We are looking for an enthusiastic Full-Time Front Desk Coordinator to join our team....

Guest Service Representative- Substitute

  • Chicago, IL (17 miles from Willowbrook, IL)
  • 22 hours ago
  • Chicago, IL (17 miles from Willowbrook, IL)
  • 22 hours ago

Become a Substitute Guest Service Representative at Tricoci University!...

Medical Receptionist

  • Evanston, IL (24 miles from Willowbrook, IL)
  • 1 day ago
  • Evanston, IL (24 miles from Willowbrook, IL)
  • 1 day ago

Respond to voicemail messages and patient inquiries in a timely and courteous manner. Coordinate communication between patients, clinical staff, and administrative teams....

Healthcare Receptionist

  • Joliet, IL (20 miles from Willowbrook, IL)
  • 1 day ago
  • Joliet, IL (20 miles from Willowbrook, IL)
  • 1 day ago

Respond to voicemail messages and patient inquiries in a timely and courteous manner. Coordinate communication between patients, clinical staff, and administrative teams....

Guest Services Agent

  • Chicago, IL (17 miles from Willowbrook, IL)
  • 1 day ago
  • Chicago, IL (17 miles from Willowbrook, IL)
  • 1 day ago

Notify the Front Desk and Guest Services of VIP arrivals whenever possible Engage in conversation with as many guests as possible Perform as backup buddy in the absence of a loyalty ambassador....

Front Desk Receptionist

  • Dolton, IL (18 miles from Willowbrook, IL)
  • 1 day ago
  • Dolton, IL (18 miles from Willowbrook, IL)
  • 1 day ago

and procedures + Skilled in operating phones, personal computers, software and other basic IT systems + Ability to communicate with employees, patients and other individuals in a professional and courteous...

Front Desk Agent - The Ritz-Carlton, Chicago

  • Chicago, IL (17 miles from Willowbrook, IL)
  • 1 day ago
  • Chicago, IL (17 miles from Willowbrook, IL)
  • 1 day ago

**Job Overview** Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services....

Guest Services Agent Full Time

  • Chicago, IL (17 miles from Willowbrook, IL)
  • 1 day ago
  • Chicago, IL (17 miles from Willowbrook, IL)
  • 1 day ago

Job Description The Guest Service Agent provides assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations. Salary for this position: $25.95/hour....

Front Desk Agent

  • Chicago, IL (17 miles from Willowbrook, IL)
  • 1 day ago
  • Chicago, IL (17 miles from Willowbrook, IL)
  • 1 day ago

Maintains a friendly, cheerful and courteous demeanor at all times....

Guest Service Agent

  • Burr Ridge, IL
  • 1 day ago
  • Burr Ridge, IL
  • 1 day ago

Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....

Demographic Data for Willowbrook, IL

Moving to Willowbrook, IL? Find some basic demographic data about Willowbrook, IL below.


Local
National
29,139
1,514
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...

Salary for Front Desk Attendant Jobs in Willowbrook, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Front Desk Attendant positions.



Highest Education Level

Front Desk Attendants in Willowbrook, IL offer the following education background
High School or GED
36.7%
Bachelor's Degree
23.3%
Associate's Degree
14.6%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Willowbrook, IL
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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