Front Desk Attendant Jobs in Iowa City, IA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Overnight Guest Services Representative Kirkwood Community College
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 4 hours ago
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 4 hours ago
JOB GOAL: This is an overnight position- Covering the times from 11pm-7am; Approx 2-3 nights a week. GOAL: To advance The Kirkwood Community College Center for Hospitality Excellence's vision to...
Overnight Guest Services Representative
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 23 hours ago
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 23 hours ago
This is an overnight position- Covering the times from 11pm-7am; Approx 2-3 nights a week. GOAL: To advance The Kirkwood Community College Center for Hospitality Excellence's vision to lead the...
Experience Specialist/Receptionist PRN As Needed - Pediatrics
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 2 days ago
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 2 days ago
Area of Interest: Patient Services FTE/Hours per pay period: 0.01 Department: Pediatrics - Cedar Rapids- CR Shift: Monday - Friday, daytime with occasional Saturday Job ID: 158663 Overview...
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 4 days ago
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 4 days ago
Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate andtimely information and services....
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 5 days ago
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 5 days ago
Since 1978, we have been known for our knowledgeable staff and large selection of home appliances. Throughout the years, we have provided exceptional customer service - both before and after the...
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 6 days ago
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 6 days ago
The role provides prompt, courteous service to customers either on the phone or in person. How would you like Sundays off? Yes, every Sunday we're closed! Job Description What would you do?...
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 9 days ago
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 9 days ago
Starting wage is $15.00 per hour We are seeking a dedicated and friendly Front Desk Agent to join our team in providing exceptional hospitality services. As the first point of contact for our...
Harv's Auto Body Repair is a family-owned business, looking for an outgoing, detail-oriented team player to join our small team. This position is vital to our business, so dependability is a must....
- Coralville, IA (4 miles from Iowa City, IA)
- 14 days ago
- Coralville, IA (4 miles from Iowa City, IA)
- 14 days ago
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....
Guest Service Representative (PT) - Graduate by Hilton Iowa City
- Iowa City, IA
- 18 days ago
- Iowa City, IA
- 18 days ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture....
Guest Service Representative (FT) - Graduate by Hilton Iowa City
- Iowa City, IA
- 18 days ago
- Iowa City, IA
- 18 days ago
Collegiate Hotel Group, is seeking a Guest Service Representative to join Graduate Iowa City and its brilliant team of hospitality enthusiasts....
Front Desk Associate - Part Time
- Coralville, IA (4 miles from Iowa City, IA)
- 20 days ago
- Coralville, IA (4 miles from Iowa City, IA)
- 20 days ago
Purpose of the Position: Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay....
Certified Medical Assistant/Receptionist - Pediatric Cardiology
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 20 days ago
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 20 days ago
UPH Additional Information Why UnityPoint Health? Commitment to our Team Weve been named a Top 150 Place to Work in Healthcare 2022 by Beckers Healthcare for our commitment to our team members....
Salon Receptionist - Coral Ridge Mall
- Coralville, IA (4 miles from Iowa City, IA)
- 24 days ago
- Coralville, IA (4 miles from Iowa City, IA)
- 24 days ago
At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Each and every day, we...
Shift Available: PT/PRN Evenings & Weekends Dial is the place to love the way you work. Our team members get the opportunity to serve and learn from some of the most knowledgeable seniors. Our...
Demographic Data for Iowa City, IA
Moving to Iowa City, IA? Find some basic demographic data about Iowa City, IA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Iowa City, IA
Highest Education Level
Front Desk Attendants in Iowa City, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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