Front Desk Attendant Jobs in Iowa City, IA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Front Desk Associate - Full-Time Floater
- The Marcus Corporation
- Coralville, IA (4 miles from Iowa City, IA)
- 2 days ago
- Coralville, IA (4 miles from Iowa City, IA)
- 2 days ago
The Hyatt Regency Coralville Hotel & Conference Center is seeking a friendly, service-oriented Front Desk Associate (Floater) to join our team....
In Person Full Timeservice needs....
In PersonExperience Specialist/Receptionist
- UnityPoint Health
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 15 days ago
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 15 days ago
Overview UnityPoint Clinic Experience Specialist - Call Center 2:00PM-10:30PM every other weekend, holiday rotation Part Time Benefits Why UnityPoint Health? At UnityPoint Health, you matter. Were...
In PersonOvernight Guest Services Representative (Hotel Job)
- The Hotel at Kirkwood Center
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 45+ days ago
- Cedar Rapids, IA (23 miles from Iowa City, IA)
- 45+ days ago
JOB GOAL: This is an overnight position- Covering the times from 11pm-7am; GENERAL JOB SUMMARY: Anticipate guest needs, assist hotel guests with the handling of baggage and/or packages and provide...
In Person- Kinseth Hospitality
- Coralville, IA (4 miles from Iowa City, IA)
- 45+ days ago
- Coralville, IA (4 miles from Iowa City, IA)
- 45+ days ago
What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and...
In Person- Schulte Companies
- Iowa City, IA
- 45+ days ago
- Iowa City, IA
- 45+ days ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture....
In PersonDemographic Data for Iowa City, IA
Moving to Iowa City, IA? Find some basic demographic data about Iowa City, IA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Iowa City, IA
Highest Education Level
Front Desk Attendants in Iowa City, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Directing
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Payment Processing
- Patient Registration
- Discretion
- Private Branch Exchange
- Mail Distribution
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Housekeeping
- Front Office
- Courteous
- Complaint Resolution
- Wellness
- Reception
- Cash Handling
- Reimbursement
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Retail
- High School Diploma
- Events
- Typing
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Education Experience
- Flexibility
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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