Front Desk Attendant Jobs in Norwalk, IA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 42 Jobs

Guest Service Representative

  • Ankeny, IA (20 miles from Norwalk, IA)
  • 1 day ago
  • Ankeny, IA (20 miles from Norwalk, IA)
  • 1 day ago

Benefits: 401(k) Opportunity for advancement Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...

Part time receptionist Monday, Wednesday and Friday

  • West Des Moines, IA (5 miles from Norwalk, IA)
  • 2 days ago
  • West Des Moines, IA (5 miles from Norwalk, IA)
  • 2 days ago

un Part time receptionist Monday, Wednesday and Friday (West Des Moines) lakeview center for urology 73rd street near 1000, 73rd st compensation: Attractive compensation. employment type: job...

Receptionist-Scheduler

  • Des Moines, IA (11 miles from Norwalk, IA)
  • 3 days ago
  • Des Moines, IA (11 miles from Norwalk, IA)
  • 3 days ago

Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance....

Experience Specialist/Receptionist: Waukee Family Medicine

  • Waukee, IA (13 miles from Norwalk, IA)
  • 3 days ago
  • Waukee, IA (13 miles from Norwalk, IA)
  • 3 days ago

Area of Interest: Patient Services FTE/Hours per pay period: 1.0 Department: Fam Med- Waukee MOB Shift: M - F 40 hours Job ID: 166535 Overview Experience Specialist/Receptionist Waukee Family...

Receptionist: Norwalk Family Medicine

  • Norwalk, IA
  • 4 days ago
  • Norwalk, IA
  • 4 days ago

Employment Type: Full time Shift: Description: Receptionist Norwalk Family Medicine clinic Essential Key J ob Responsibilities Perform patient check-in at the time of visit and completes all...

Waukee Pediatrics- Receptionist Full Time

  • Waukee, IA (13 miles from Norwalk, IA)
  • 4 days ago
  • Waukee, IA (13 miles from Norwalk, IA)
  • 4 days ago

Employment Type: Full time Shift: Description: n/a Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences,...

Part time receptionist Monday, Wednesday and Friday

  • West Des Moines, IA (5 miles from Norwalk, IA)
  • 4 days ago
  • West Des Moines, IA (5 miles from Norwalk, IA)
  • 4 days ago

We are looking for a part time receptionist at a Medical office in West Des Moines. 8 hours each day on Monday, Wednesday and Friday. Please contact us.

Receptionist

  • Waukee, IA (13 miles from Norwalk, IA)
  • 5 days ago
  • Waukee, IA (13 miles from Norwalk, IA)
  • 5 days ago

+ Area of Interest: Patient Services + FTE/Hours per pay period: 1.0 + Department: Fam Med- Waukee MOB + Shift: M - F 40 hours + Job ID: 166535 Overview Experience Specialist/Receptionist Waukee...

Corporate Receptionist/Administrative Assistant

  • Des Moines, IA (11 miles from Norwalk, IA)
  • 5 days ago
  • Des Moines, IA (11 miles from Norwalk, IA)
  • 5 days ago

The Role: Receptionist Duties: Greet and welcome visitors in a professional, courteous, and timely manner. Responsible for digital signage upload at front reception desk to welcome guests....

Experience Specialist/Receptionist: Lakeview Family Medicine

  • West Des Moines, IA (5 miles from Norwalk, IA)
  • 6 days ago
  • West Des Moines, IA (5 miles from Norwalk, IA)
  • 6 days ago

Overview Experience Specialist/Receptionist Lakeview Family Medicine Monday-Friday 8:00AM-5:00PM Full Time Benefits As an Experience Specialist/Receptionist, you are the first person to greet...

Experience Specialist/Receptionist: Northwest Family Medicine

  • Windsor Heights, IA (10 miles from Norwalk, IA)
  • 6 days ago
  • Windsor Heights, IA (10 miles from Norwalk, IA)
  • 6 days ago

Overview Experience Specialist/Receptionist Windsor Heights NW Family Medicine Monday-Friday 7:45AM-4:45PM Full Time Benefits As an Experience Specialist/Receptionist, you are the first person to...

Hotel Guest Service Rep

  • Ankeny, IA (20 miles from Norwalk, IA)
  • 7 days ago
  • Ankeny, IA (20 miles from Norwalk, IA)
  • 7 days ago

What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and...

Front Desk Receptionist

  • Des Moines, IA (9 miles from Norwalk, IA)
  • 7 days ago
  • Des Moines, IA (9 miles from Norwalk, IA)
  • 7 days ago

Always interact with co-workers, patients and visitors in a friendly, professional, courteous manner. Perform front office duties efficiently and correctly....

Bilingual Customer Service Representative

  • Des Moines, IA (11 miles from Norwalk, IA)
  • 7 days ago
  • Des Moines, IA (11 miles from Norwalk, IA)
  • 7 days ago

The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is responsible for providing excellent customer service...

Customer Service Representative

  • Des Moines, IA (11 miles from Norwalk, IA)
  • 7 days ago
  • Des Moines, IA (11 miles from Norwalk, IA)
  • 7 days ago

Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to...

Demographic Data for Norwalk, IA

Moving to Norwalk, IA? Find some basic demographic data about Norwalk, IA below.


Local
National
15,158
242
Medium/Sm

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...

Salary for Front Desk Attendant Jobs in Norwalk, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Norwalk, IA offer the following education background
High School or GED
36.8%
Bachelor's Degree
23.3%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Norwalk, IA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »