Front Desk Attendant Jobs in Pleasant Hill, IA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Experience Specialist/Receptionist: Ankeny Pediatrics
- Ankeny, IA (8 miles from Pleasant Hill, IA)
- 10 hours ago
- Ankeny, IA (8 miles from Pleasant Hill, IA)
- 10 hours ago
Area of Interest: Patient Services FTE/Hours per pay period: 1.0 Department: Pediatrics- Ankeny Med Pk- DM Shift: 40 hours: Monday-Friday 8:00-5:00 Job ID: 166328 Overview Experience...
Experience Specialist/Receptionist: Lakeview Pediatrics
- West Des Moines, IA (14 miles from Pleasant Hill, IA)
- 10 hours ago
- West Des Moines, IA (14 miles from Pleasant Hill, IA)
- 10 hours ago
Area of Interest: Patient Services FTE/Hours per pay period: 0.6 Department: Pediatrics- Lakeview- DM Shift: Mon 9-5, Thurs 730-430, Fri 9-5 Job ID: 164753 Overview Experience...
Receptionist Behavioral Health Clinic
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 21 hours ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 21 hours ago
Employment Type: Full time Shift: Day Shift Description: n/a Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives,...
Sales Consultant (Front Desk) Wellness Memberships
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 4 days ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 4 days ago
What We're Looking For Sales & Service Experience - Previous experience in sales, retail, or guest services required....
- West Des Moines, IA (14 miles from Pleasant Hill, IA)
- 5 days ago
- West Des Moines, IA (14 miles from Pleasant Hill, IA)
- 5 days ago
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....
- Johnston, IA (11 miles from Pleasant Hill, IA)
- 6 days ago
- Johnston, IA (11 miles from Pleasant Hill, IA)
- 6 days ago
Answers all incoming calls and text messages in a timely and professional manner demonstrating appropriate customer service. Directs incoming calls appropriately while maintaining confidentiality,...
Experience Specialist/Receptionist: Ingersoll Urgent Care
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 6 days ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 6 days ago
Area of Interest: Patient Services FTE/Hours per pay period: 1.0 Department: Urgent Care - Ingersoll - DM Shift: 3- 12's and every other Saturday Job ID: 166145 Overview Experience...
Experience Specialist/Receptionist: Urbandale Urgent Care
- Urbandale, IA (3 miles from Pleasant Hill, IA)
- 6 days ago
- Urbandale, IA (3 miles from Pleasant Hill, IA)
- 6 days ago
Area of Interest: Patient Services FTE/Hours per pay period: 1.0 Department: Urgent Care- Urbandale- DM Shift: Tuesdays 8:00 AM -12:00PM, Wednesday, Thursday, Friday 8:00 AM -8:00 PM, rotating...
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 6 days ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 6 days ago
Employment Type: Full time Shift: Description: na Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and...
- WDM, IA (14 miles from Pleasant Hill, IA)
- 7 days ago
- WDM, IA (14 miles from Pleasant Hill, IA)
- 7 days ago
The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...
Guest Service Representative - PM part time
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 8 days ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 8 days ago
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team!...
- Grimes, IA (13 miles from Pleasant Hill, IA)
- 9 days ago
- Grimes, IA (13 miles from Pleasant Hill, IA)
- 9 days ago
Job Details Job Location : Kennybrook Village - Grimes, IA Position Type : Part time Salary Range : $14.84 - $20.14 Hourly Job Category : Admin - Clerical Description Kennybrook Village is an...
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 11 days ago
- Des Moines, IA (3 miles from Pleasant Hill, IA)
- 11 days ago
Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance....
- Johnston, IA (11 miles from Pleasant Hill, IA)
- 11 days ago
- Johnston, IA (11 miles from Pleasant Hill, IA)
- 11 days ago
Employment Type: Part time Shift: Description: n/a Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences,...
- West Des Moines, IA (14 miles from Pleasant Hill, IA)
- 11 days ago
- West Des Moines, IA (14 miles from Pleasant Hill, IA)
- 11 days ago
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....
Demographic Data for Pleasant Hill, IA
Moving to Pleasant Hill, IA? Find some basic demographic data about Pleasant Hill, IA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Pleasant Hill, IA
Highest Education Level
Front Desk Attendants in Pleasant Hill, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Decision Making
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Wellness
- Loading & Unloading
- Complaint Resolution
- Merchandising
- Reception
- Reimbursement
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Data Entry
- Filing
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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