Front Desk Attendant Jobs in Hanover, MD

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 104 Jobs

Customer Service Representative

  • College Park, MD (16 miles from Hanover, MD)
  • 1 hour ago
  • College Park, MD (16 miles from Hanover, MD)
  • 1 hour ago

We are a fast-paced, entrepreneurial firm specializing in customer acquisition and field sales strategies. We are experiencing an upswing in growth as we look to launch a new direct marketing...

Front Desk Sales Associate MD-Columbia-21046 08-01-25

  • Columbia, MD (8 miles from Hanover, MD)
  • 1 hour ago
  • Columbia, MD (8 miles from Hanover, MD)
  • 1 hour ago

Front Desk Sales Associate Columbia Front Desk Sales Associate PART TIME COLUMBIA Responsive recruiter Benefits: Employee discounts Free food & snacks Free uniforms Opportunity for advancement...

Medical Receptionist - Now Hiring

  • Bowie, MD (12 miles from Hanover, MD)
  • 1 hour ago
  • Bowie, MD (12 miles from Hanover, MD)
  • 1 hour ago

Full-Time Medical Receptionist Company Overview: ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high quality...

Receptionist, PT Weekend Days, Needs Assessment

  • Rockville, MD (23 miles from Hanover, MD)
  • 3 hours ago
  • Rockville, MD (23 miles from Hanover, MD)
  • 3 hours ago

AHC SGMC Behavioral Health If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare seeks to hire an experienced...

Front Desk Associate

  • Bethesda, MD (24 miles from Hanover, MD)
  • 23 hours ago
  • Bethesda, MD (24 miles from Hanover, MD)
  • 23 hours ago

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales,...

Medical Billing, Receptionist

  • Spencerville, MD (13 miles from Hanover, MD)
  • 1 day ago
  • Spencerville, MD (13 miles from Hanover, MD)
  • 1 day ago

Job Opening: Patient Accounts Representative/Accounts Receivable We are seeking a skilled and detail-oriented Patient Accounts Representative/Accounts Receivable professional to join our team. The...

Medical Billing, Receptionist - Now Hiring

  • Olney, MD (18 miles from Hanover, MD)
  • 1 day ago
  • Olney, MD (18 miles from Hanover, MD)
  • 1 day ago

Job Opening: Patient Accounts Representative/Accounts Receivable We are seeking a skilled and detail-oriented Patient Accounts Representative/Accounts Receivable professional to join our team. The...

Front Desk Agent

  • Gaithersburg, MD (24 miles from Hanover, MD)
  • 1 day ago
  • Gaithersburg, MD (24 miles from Hanover, MD)
  • 1 day ago

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner....

Front Desk Representative (Part Time-1st and 2nd Shift)

  • Gaithersburg, MD (24 miles from Hanover, MD)
  • 1 day ago
  • Gaithersburg, MD (24 miles from Hanover, MD)
  • 1 day ago

The Front Desk Representative @ The Carnegie provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community. Available Schedules:...

Front Desk Agent

  • Baltimore, MD (10 miles from Hanover, MD)
  • 2 days ago
  • Baltimore, MD (10 miles from Hanover, MD)
  • 2 days ago

About Us Here at Westin BWI, we prioritize employee engagement! We continue to create a vibrant workplace culture by hosting various fun activities including employee parties, potlucks and spirit...

Patient Service/Front Desk Coordinator Part Time

  • Annapolis, MD (15 miles from Hanover, MD)
  • 2 days ago
  • Annapolis, MD (15 miles from Hanover, MD)
  • 2 days ago

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...

Front Desk Agent- Holiday Inn Columbia

  • Jessup, MD (4 miles from Hanover, MD)
  • 2 days ago
  • Jessup, MD (4 miles from Hanover, MD)
  • 2 days ago

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when...

Front Desk Agent- Hilton Garden Inn BWI

  • Linthicum, MD (3 miles from Hanover, MD)
  • 2 days ago
  • Linthicum, MD (3 miles from Hanover, MD)
  • 2 days ago

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when...

Guest Services Rep Full Time-104010

  • Columbia, MD (8 miles from Hanover, MD)
  • 2 days ago
  • Columbia, MD (8 miles from Hanover, MD)
  • 2 days ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Medical Receptionist

  • Annapolis, MD (15 miles from Hanover, MD)
  • 2 days ago
  • Annapolis, MD (15 miles from Hanover, MD)
  • 2 days ago

Job Details Job Location : MD - Annapolis - Annapolis, MD Position Type : Full Time Education Level : High School Salary Range : $17.00 - $19.00 Hourly Travel Percentage : None Job Shift : Day Job...

Demographic Data for Hanover, MD

Moving to Hanover, MD? Find some basic demographic data about Hanover, MD below.


Local
National
22,299
1,000
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Hanover, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Hanover, MD offer the following education background
High School or GED
36.5%
Bachelor's Degree
23.4%
Associate's Degree
14.7%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Hanover, MD
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »