Front Desk Attendant Jobs in Ocean City, MD
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Rehoboth Beach, DE (20 miles from Ocean City, MD)
- 9 days ago
- Rehoboth Beach, DE (20 miles from Ocean City, MD)
- 9 days ago
Job Details Job Location : DE - Rehoboth Beach - Rehoboth Beach, DE Position Type : Full Time Education Level : High School Salary Range : $19.00 - $21.00 Hourly Travel Percentage : None Job Shift...
- Georgetown, DE (24 miles from Ocean City, MD)
- 22 days ago
- Georgetown, DE (24 miles from Ocean City, MD)
- 22 days ago
Position Summary: Receives and relays incoming and outgoing telephone calls for the facility. Provides directory information, transfer incoming calls as appropriate. Enters facility directory...
- Berlin, MD (8 miles from Ocean City, MD)
- 30+ days ago
- Berlin, MD (8 miles from Ocean City, MD)
- 30+ days ago
Responsibilities: Greets and engages with all Community visitors, ensuring a warm and inviting first impression and experience Manages incoming calls, providing assistance and directing inquiries...
This includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge, and all other components of guest service....
- Rehoboth Beach, DE (20 miles from Ocean City, MD)
- 45+ days ago
- Rehoboth Beach, DE (20 miles from Ocean City, MD)
- 45+ days ago
Front Desk Agent duties and responsibilities A Front Desk Agent ensures customers receive the best service possible from the property. They provide customers with their requested room, address...
Demographic Data for Ocean City, MD
Moving to Ocean City, MD? Find some basic demographic data about Ocean City, MD below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Ocean City, MD
Highest Education Level
Front Desk Attendants in Ocean City, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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