Front Desk Attendant Jobs in Boston, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Norwood, MA (13 miles from Boston, MA)
- 4 days ago
- Norwood, MA (13 miles from Boston, MA)
- 4 days ago
BMW of Norwood is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified RECEPTIONIST to our team. Apply today or refer a friend! We offer......
Receptionist - The Residence at Watertown Square
- Watertown, MA (6 miles from Boston, MA)
- 2 hours ago
- Watertown, MA (6 miles from Boston, MA)
- 2 hours ago
Handle incoming telephone calls in a professional and courteous manner and directs them accordingly. Greet guests and visitors in a professional and courteous manner and directs them accordingly....
Hospitality Group Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Compensation: $21.11 to $30.15 per hour, Full-Time JOB SUMMARY Greets and registers guests, provides prompt and courteous...
Front Desk Receptionist - Flex
- Peabody, MA (12 miles from Boston, MA)
- 11 hours ago
- Peabody, MA (12 miles from Boston, MA)
- 11 hours ago
Location: Brooksby Village by Erickson Senior Living Our community is looking for professionals with solid front desk communications skills for flex/ per diem positions. As the first point of...
Customer Service Representative, Boston (BOS) - Part Time
- East Boston, MA (2 miles from Boston, MA)
- 12 hours ago
- East Boston, MA (2 miles from Boston, MA)
- 12 hours ago
Job Summary Reporting to the Station Manager, Boston; the Customer Service Representative contributes to the efficient day-to-day operations of the department. Duties & Responsibilities Provide...
Front Desk Associate - Sheraton Framingham
- Framingham, MA (19 miles from Boston, MA)
- 23 hours ago
- Framingham, MA (19 miles from Boston, MA)
- 23 hours ago
Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm...
Medical Assistant/Receptionist - Endocrinology Per Diem
- Maynard, MA (20 miles from Boston, MA)
- 23 hours ago
- Maynard, MA (20 miles from Boston, MA)
- 23 hours ago
Job Summary: Reports to the Practice Manager and works under the direct supervision of the Physician(s), The Medical Assistant/Clinical Office Coordinators primary responsibilities are to greet...
Medical Assistant/Receptionist Maynard Primary Care
- Concord, MA (16 miles from Boston, MA)
- 23 hours ago
- Concord, MA (16 miles from Boston, MA)
- 23 hours ago
Reports to the Practice Manager and works under the direct super vision of the Physician(s), the Medical Assistant/Clinical Office Coordinator is responsible for ensuring patient preparation and...
Medical Assistant/Receptionist Primary Care Maynard
- Concord, MA (16 miles from Boston, MA)
- 23 hours ago
- Concord, MA (16 miles from Boston, MA)
- 23 hours ago
Job Summary Reports to and works under the direct supervision of the Office Manager. The Medical Assistant/Clinical Office Coordinator performs a variety of patient care procedures within the...
Medical Receptionist - Gastroenterology 40 hours/week
- Concord, MA (16 miles from Boston, MA)
- 23 hours ago
- Concord, MA (16 miles from Boston, MA)
- 23 hours ago
Job Summary: Reporting to the Practice Manager, the Clinical Office Coordinator performs a wide variety of front office responsibilities and support to the physician. Minimum Qualifications:...
Additional Information Job Number 25077277 Job Category Rooms & Guest Services Operations Location Aloft Boston Seaport District, 401-403 D Street, Boston, Massachusetts, United States, 02210 VIEW ON...
- Waltham, MA (10 miles from Boston, MA)
- 1 day ago
- Waltham, MA (10 miles from Boston, MA)
- 1 day ago
Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....
Front Desk Coordinator I - Concierge
- Weymouth, MA (11 miles from Boston, MA)
- 1 day ago
- Weymouth, MA (11 miles from Boston, MA)
- 1 day ago
Looking for a career that makes you smile? We’re seeking a Front Desk Coordinator I to join our growing team. How you’ll make us better: Greets and receives customers, determines nature of visit,...
Title - Receptionist Location: Boston, MA 02115 Rate: $28.57/Hour Top 3 technical or soft skills Fast paced work environment. Experience with front desk in a patient care setting. Computer...
- Waltham, MA (10 miles from Boston, MA)
- 1 day ago
- Waltham, MA (10 miles from Boston, MA)
- 1 day ago
About Us Welcome to Embassy Suites by Hilton Boston Waltham, located in Boston's High-Technology, Pharmaceutical, and Life Sciences Belt and corporate corridor along Route 128 and Highway 95. Our...
Demographic Data for Boston, MA
Moving to Boston, MA? Find some basic demographic data about Boston, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Boston, MA
Highest Education Level
Front Desk Attendants in Boston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Associates
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Upselling
- Housekeeping
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Reception
- Reimbursement
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »