Front Desk Attendant Jobs in Boston, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 169 Jobs

Receptionist - BMW of Norwood

  • Norwood, MA (13 miles from Boston, MA)
  • 4 days ago
  • Norwood, MA (13 miles from Boston, MA)
  • 4 days ago

BMW of Norwood is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified RECEPTIONIST to our team. Apply today or refer a friend! We offer......

Receptionist - The Residence at Watertown Square

  • Watertown, MA (6 miles from Boston, MA)
  • 2 hours ago
  • Watertown, MA (6 miles from Boston, MA)
  • 2 hours ago

Handle incoming telephone calls in a professional and courteous manner and directs them accordingly. Greet guests and visitors in a professional and courteous manner and directs them accordingly....

Front Desk Agent (Local 26 UNITE/HERE)

  • Boston, MA
  • 2 hours ago
  • Boston, MA
  • 2 hours ago

Hospitality Group Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Compensation: $21.11 to $30.15 per hour, Full-Time JOB SUMMARY Greets and registers guests, provides prompt and courteous...

Front Desk Receptionist - Flex

  • Peabody, MA (12 miles from Boston, MA)
  • 11 hours ago
  • Peabody, MA (12 miles from Boston, MA)
  • 11 hours ago

Location: Brooksby Village by Erickson Senior Living Our community is looking for professionals with solid front desk communications skills for flex/ per diem positions. As the first point of...

Customer Service Representative, Boston (BOS) - Part Time

  • East Boston, MA (2 miles from Boston, MA)
  • 12 hours ago
  • East Boston, MA (2 miles from Boston, MA)
  • 12 hours ago

Job Summary Reporting to the Station Manager, Boston; the Customer Service Representative contributes to the efficient day-to-day operations of the department. Duties & Responsibilities Provide...

Front Desk Associate - Sheraton Framingham

  • Framingham, MA (19 miles from Boston, MA)
  • 23 hours ago
  • Framingham, MA (19 miles from Boston, MA)
  • 23 hours ago

Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm...

Medical Assistant/Receptionist - Endocrinology Per Diem

  • Maynard, MA (20 miles from Boston, MA)
  • 23 hours ago
  • Maynard, MA (20 miles from Boston, MA)
  • 23 hours ago

Job Summary: Reports to the Practice Manager and works under the direct supervision of the Physician(s), The Medical Assistant/Clinical Office Coordinators primary responsibilities are to greet...

Medical Assistant/Receptionist Maynard Primary Care

  • Concord, MA (16 miles from Boston, MA)
  • 23 hours ago
  • Concord, MA (16 miles from Boston, MA)
  • 23 hours ago

Reports to the Practice Manager and works under the direct super vision of the Physician(s), the Medical Assistant/Clinical Office Coordinator is responsible for ensuring patient preparation and...

Medical Assistant/Receptionist Primary Care Maynard

  • Concord, MA (16 miles from Boston, MA)
  • 23 hours ago
  • Concord, MA (16 miles from Boston, MA)
  • 23 hours ago

Job Summary Reports to and works under the direct supervision of the Office Manager. The Medical Assistant/Clinical Office Coordinator performs a variety of patient care procedures within the...

Medical Receptionist - Gastroenterology 40 hours/week

  • Concord, MA (16 miles from Boston, MA)
  • 23 hours ago
  • Concord, MA (16 miles from Boston, MA)
  • 23 hours ago

Job Summary: Reporting to the Practice Manager, the Clinical Office Coordinator performs a wide variety of front office responsibilities and support to the physician. Minimum Qualifications:...

Duel Guest Service Representative

  • Boston, MA
  • 1 day ago
  • Boston, MA
  • 1 day ago

Additional Information Job Number 25077277 Job Category Rooms & Guest Services Operations Location Aloft Boston Seaport District, 401-403 D Street, Boston, Massachusetts, United States, 02210 VIEW ON...

Night Auditor - Front Desk

  • Waltham, MA (10 miles from Boston, MA)
  • 1 day ago
  • Waltham, MA (10 miles from Boston, MA)
  • 1 day ago

Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....

Front Desk Coordinator I - Concierge

  • Weymouth, MA (11 miles from Boston, MA)
  • 1 day ago
  • Weymouth, MA (11 miles from Boston, MA)
  • 1 day ago

Looking for a career that makes you smile? We’re seeking a Front Desk Coordinator I to join our growing team. How you’ll make us better: Greets and receives customers, determines nature of visit,...

Receptionist

  • Boston, MA
  • 1 day ago
  • Boston, MA
  • 1 day ago

Title - Receptionist Location: Boston, MA 02115 Rate: $28.57/Hour Top 3 technical or soft skills Fast paced work environment. Experience with front desk in a patient care setting. Computer...

Front Desk Agent

  • Waltham, MA (10 miles from Boston, MA)
  • 1 day ago
  • Waltham, MA (10 miles from Boston, MA)
  • 1 day ago

About Us Welcome to Embassy Suites by Hilton Boston Waltham, located in Boston's High-Technology, Pharmaceutical, and Life Sciences Belt and corporate corridor along Route 128 and Highway 95. Our...

Demographic Data for Boston, MA

Moving to Boston, MA? Find some basic demographic data about Boston, MA below.


Local
National
162,231
11,855
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Boston, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Boston, MA offer the following education background
High School or GED
37.1%
Bachelor's Degree
23.1%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Boston, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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