Front Desk Attendant Jobs in Brockton, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Front Desk Associate - Midtown Hotel
- Boston, MA (19 miles from Brockton, MA)
- 5 hours ago
- Boston, MA (19 miles from Brockton, MA)
- 5 hours ago
Provide exceptional guest service. Efficiently manage the operations of the front desk, ensure check in and check out is timely. Warmly and professionally welcome all guests....
- Hyde Park, MA (12 miles from Brockton, MA)
- 7 hours ago
- Hyde Park, MA (12 miles from Brockton, MA)
- 7 hours ago
A high volume property management company is partnering with Randstad to find a contract Receptionist/Administrative support professional. This temporary role will be fully on site in Hyde Park...
Guest Service Agent - Full Time - DoubleTree by Hilton Boston Downtown
- Boston, MA (19 miles from Brockton, MA)
- 1 day ago
- Boston, MA (19 miles from Brockton, MA)
- 1 day ago
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability...
Front Desk Agent overnight shift
- Somerville, MA (21 miles from Brockton, MA)
- 1 day ago
- Somerville, MA (21 miles from Brockton, MA)
- 1 day ago
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner....
- Foxborough, MA (10 miles from Brockton, MA)
- 1 day ago
- Foxborough, MA (10 miles from Brockton, MA)
- 1 day ago
DUTIES AND RESPONSIBILITIES Answers multi-line phone system and route calls appropriately, courteously and promptly Takes messages and distributes faxes as needed Receives visitors, determines nature...
- Cumberland, RI (21 miles from Brockton, MA)
- 1 day ago
- Cumberland, RI (21 miles from Brockton, MA)
- 1 day ago
Job Details Job Location : Chapel Hill - Cumberland, RI Position Type : Part Time Salary Range : $15.00 - $15.00 Hourly Description Meridian Senior Living believes that “Everyone Deserves a Great...
Administrative Specialist / Clinic Receptionist
- Waltham, MA (24 miles from Brockton, MA)
- 1 day ago
- Waltham, MA (24 miles from Brockton, MA)
- 1 day ago
Overview Rate: $22/hour The Administrative Specialist creates a customer-friendly environment in which visitors to the clinic are greeted, phone requests are managed, and waiting room spaces are...
Head Receptionist & Office Coordinator
- Boston, MA (19 miles from Brockton, MA)
- 1 day ago
- Boston, MA (19 miles from Brockton, MA)
- 1 day ago
French Library 53 MARLBOROUGH STREET BOSTON, MA 02116 Date Posted: August 15, 2025 Region: Eastern Massachusetts Category: Administrative Type: Part-Time Head Receptionist & Office Coordinator...
Administrative Receptionist- Emergency Services (Full Time)
- Woonsocket, RI (24 miles from Brockton, MA)
- 1 day ago
- Woonsocket, RI (24 miles from Brockton, MA)
- 1 day ago
Salary Not Available Administrative Receptionist- Emergency Services (Full Time) Community Care Alliance Location: Woonsocket, RI - 02895 Positions available: 1 Job #: ...2b71494cfcf2566 Source:...
- Brookline, MA (17 miles from Brockton, MA)
- 2 days ago
- Brookline, MA (17 miles from Brockton, MA)
- 2 days ago
Receptionist Senior Living Residences - 3.7 Brookline, MA Job Details Part-time From $18 an hour 16 hours ago Benefits Commuter assistance Paid holidays Disability insurance Health insurance...
- Braintree, MA (8 miles from Brockton, MA)
- 2 days ago
- Braintree, MA (8 miles from Brockton, MA)
- 2 days ago
- oriented demeanor at all times Provide assistance to walk-in clients by contacting one of the service reps or their manager, onsite Build a rapport with guests and be able to multi-task Register all...
- Boston, MA (19 miles from Brockton, MA)
- 2 days ago
- Boston, MA (19 miles from Brockton, MA)
- 2 days ago
The difference between being a good business and an amazing business can be found in the company's footprints made by giving back and serving others. Community relationships matter to the team at...
- Newton, MA (20 miles from Brockton, MA)
- 4 days ago
- Newton, MA (20 miles from Brockton, MA)
- 4 days ago
We offer a variety of roles across departments such as guest services, food and beverage, housekeeping, sales and marketing, and more....
Receptionist - The Residence of Charles Meadow
- Millis, MA (17 miles from Brockton, MA)
- 4 days ago
- Millis, MA (17 miles from Brockton, MA)
- 4 days ago
Handle incoming telephone calls in a professional and courteous manner and directs them accordingly. Greet guests and visitors in a professional and courteous manner and directs them accordingly....
Receptionist Herb Chambers Volvo of Norwood
- Norwood, MA (10 miles from Brockton, MA)
- 4 days ago
- Norwood, MA (10 miles from Brockton, MA)
- 4 days ago
About Asbury Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the...
Demographic Data for Brockton, MA
Moving to Brockton, MA? Find some basic demographic data about Brockton, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Brockton, MA
Highest Education Level
Front Desk Attendants in Brockton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Data Entry
- Inventory Management
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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