Front Desk Attendant Jobs in Burlington, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Boston, MA (12 miles from Burlington, MA)
- moments ago
- Boston, MA (12 miles from Burlington, MA)
- moments ago
KLR is ranked as one of the Top 100 accounting and business consulting firms in the United States. It operates eight offices in Florida, Massachusetts, Rhode Island, China and Switzerland and has...
- Boston, MA (12 miles from Burlington, MA)
- 1 hour ago
- Boston, MA (12 miles from Burlington, MA)
- 1 hour ago
Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...
Part Time Front Desk Receptionist
- Billerica, MA (3 miles from Burlington, MA)
- 1 hour ago
- Billerica, MA (3 miles from Burlington, MA)
- 1 hour ago
Responsibilities Greets visitors immediately upon arrivalProfessionally handles all phone calls and routes callers or answers questions in a timely and courteous mannerOffers refreshments (coffee, water...
Guest Services Rep Full Time-104010
- Marlborough, MA (20 miles from Burlington, MA)
- 13 hours ago
- Marlborough, MA (20 miles from Burlington, MA)
- 13 hours ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
- Boston, MA (12 miles from Burlington, MA)
- 13 hours ago
- Boston, MA (12 miles from Burlington, MA)
- 13 hours ago
Comply with any additional requests that may arise pertaining to Guest Service Attendant duties....
- Somerville, MA (10 miles from Burlington, MA)
- 16 hours ago
- Somerville, MA (10 miles from Burlington, MA)
- 16 hours ago
Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...
- Boston, MA (12 miles from Burlington, MA)
- 17 hours ago
- Boston, MA (12 miles from Burlington, MA)
- 17 hours ago
Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....
- Revere, MA (12 miles from Burlington, MA)
- 17 hours ago
- Revere, MA (12 miles from Burlington, MA)
- 17 hours ago
Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....
- Boston, MA (12 miles from Burlington, MA)
- 17 hours ago
- Boston, MA (12 miles from Burlington, MA)
- 17 hours ago
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....
- Peabody, MA (11 miles from Burlington, MA)
- 1 day ago
- Peabody, MA (11 miles from Burlington, MA)
- 1 day ago
Front Desk Receptionist - Come be the face of Pilgrim as you greet visitors, patients, residents, and staff of Pilgrim Rehab! This is a part-time position. _ ____ Summary: The primary purpose of...
Front Desk Associate - Residence Inn Boston Downtown/South End
- Roxbury, MA (13 miles from Burlington, MA)
- 1 day ago
- Roxbury, MA (13 miles from Burlington, MA)
- 1 day ago
Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm...
- Framingham, MA (17 miles from Burlington, MA)
- 1 day ago
- Framingham, MA (17 miles from Burlington, MA)
- 1 day ago
Flexible Scheduling The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests...
RECEPTIONIST/ADMINISTRATIVE ASSISTANT Staffing Now Boston
- Boston, MA (12 miles from Burlington, MA)
- 2 days ago
- Boston, MA (12 miles from Burlington, MA)
- 2 days ago
RECEPTIONIST/ADMINISTRATIVE ASSISTANT Staffing Now Boston, MA (Onsite) Contractor Job Details We are recruiting for a temporary Receptionist/Administrative Assistant position for a client located...
Receptionist/Administrative Specialist (Office Specialist 2)
- Quincy, MA (20 miles from Burlington, MA)
- 2 days ago
- Quincy, MA (20 miles from Burlington, MA)
- 2 days ago
Initial Posting Date: 04/25/2025 Application Deadline: 05/08/2025 Agency: Secretary of State Salary Range: $3,425 - $4,857 Position Type: Employee Position Title: Receptionist/Administrative...
Front Desk The Artisan Hotel, at Tuscan Village, Tribute collection by Marriott
- Salem, NH (19 miles from Burlington, MA)
- 2 days ago
- Salem, NH (19 miles from Burlington, MA)
- 2 days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service....
Demographic Data for Burlington, MA
Moving to Burlington, MA? Find some basic demographic data about Burlington, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Burlington, MA
Highest Education Level
Front Desk Attendants in Burlington, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »