Front Desk Attendant Jobs in Burlington, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 175 Jobs

Receptionist

  • Boston, MA (12 miles from Burlington, MA)
  • moments ago
  • Boston, MA (12 miles from Burlington, MA)
  • moments ago

KLR is ranked as one of the Top 100 accounting and business consulting firms in the United States. It operates eight offices in Florida, Massachusetts, Rhode Island, China and Switzerland and has...

Receptionist

  • Boston, MA (12 miles from Burlington, MA)
  • 1 hour ago
  • Boston, MA (12 miles from Burlington, MA)
  • 1 hour ago

Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...

Part Time Front Desk Receptionist

  • Billerica, MA (3 miles from Burlington, MA)
  • 1 hour ago
  • Billerica, MA (3 miles from Burlington, MA)
  • 1 hour ago

Responsibilities Greets visitors immediately upon arrivalProfessionally handles all phone calls and routes callers or answers questions in a timely and courteous mannerOffers refreshments (coffee, water...

Guest Services Rep Full Time-104010

  • Marlborough, MA (20 miles from Burlington, MA)
  • 13 hours ago
  • Marlborough, MA (20 miles from Burlington, MA)
  • 13 hours ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Guest Services Agent

  • Boston, MA (12 miles from Burlington, MA)
  • 13 hours ago
  • Boston, MA (12 miles from Burlington, MA)
  • 13 hours ago

Comply with any additional requests that may arise pertaining to Guest Service Attendant duties....

Receptionist

  • Somerville, MA (10 miles from Burlington, MA)
  • 16 hours ago
  • Somerville, MA (10 miles from Burlington, MA)
  • 16 hours ago

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...

Front Desk Agent

  • Boston, MA (12 miles from Burlington, MA)
  • 17 hours ago
  • Boston, MA (12 miles from Burlington, MA)
  • 17 hours ago

Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....

Guest Service Agent

  • Revere, MA (12 miles from Burlington, MA)
  • 17 hours ago
  • Revere, MA (12 miles from Burlington, MA)
  • 17 hours ago

Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....

Guest Service Agent

  • Boston, MA (12 miles from Burlington, MA)
  • 17 hours ago
  • Boston, MA (12 miles from Burlington, MA)
  • 17 hours ago

Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....

Receptionist

  • Peabody, MA (11 miles from Burlington, MA)
  • 1 day ago
  • Peabody, MA (11 miles from Burlington, MA)
  • 1 day ago

Front Desk Receptionist - Come be the face of Pilgrim as you greet visitors, patients, residents, and staff of Pilgrim Rehab! This is a part-time position. _ ____ Summary: The primary purpose of...

Front Desk Associate - Residence Inn Boston Downtown/South End

  • Roxbury, MA (13 miles from Burlington, MA)
  • 1 day ago
  • Roxbury, MA (13 miles from Burlington, MA)
  • 1 day ago

Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm...

Hotel Front Desk

  • Framingham, MA (17 miles from Burlington, MA)
  • 1 day ago
  • Framingham, MA (17 miles from Burlington, MA)
  • 1 day ago

Flexible Scheduling The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests...

RECEPTIONIST/ADMINISTRATIVE ASSISTANT Staffing Now Boston

  • Boston, MA (12 miles from Burlington, MA)
  • 2 days ago
  • Boston, MA (12 miles from Burlington, MA)
  • 2 days ago

RECEPTIONIST/ADMINISTRATIVE ASSISTANT Staffing Now Boston, MA (Onsite) Contractor Job Details We are recruiting for a temporary Receptionist/Administrative Assistant position for a client located...

Receptionist/Administrative Specialist (Office Specialist 2)

  • Quincy, MA (20 miles from Burlington, MA)
  • 2 days ago
  • Quincy, MA (20 miles from Burlington, MA)
  • 2 days ago

Initial Posting Date: 04/25/2025 Application Deadline: 05/08/2025 Agency: Secretary of State Salary Range: $3,425 - $4,857 Position Type: Employee Position Title: Receptionist/Administrative...

Front Desk The Artisan Hotel, at Tuscan Village, Tribute collection by Marriott

  • Salem, NH (19 miles from Burlington, MA)
  • 2 days ago
  • Salem, NH (19 miles from Burlington, MA)
  • 2 days ago

ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service....

Demographic Data for Burlington, MA

Moving to Burlington, MA? Find some basic demographic data about Burlington, MA below.


Local
National
26,074
1,487
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Burlington, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Burlington, MA offer the following education background
High School or GED
37.1%
Bachelor's Degree
23.1%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Burlington, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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