Front Desk Attendant Jobs in Fitchburg, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
verbal + Able to take initiative to step up and solve problems and recommend solutions + Demonstrate ability to maintain a high level of confidentiality + Proven interpersonal skills to effectively and courteously...
JOIN THE CHC FAMILY! Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative...
Front Desk Agent Hilton Garden Inn Marlborough FULL TIME
- Marlborough, MA (20 miles from Fitchburg, MA)
- 1 day ago
- Marlborough, MA (20 miles from Fitchburg, MA)
- 1 day ago
providing the highest level of quality service to the guest · Works as a team player and actively contributes to the efforts of other departments as necessary · Understands and follows the company guest...
Customer Service/ Receptionist
- Hollis, NH (16 miles from Fitchburg, MA)
- 2 days ago
- Hollis, NH (16 miles from Fitchburg, MA)
- 2 days ago
-oriented approach to work with both internal and external customers Strong problem solving and multi-tasking abilities required Ability to work with limited supervision at times and to follow through...
- Shrewsbury, MA (20 miles from Fitchburg, MA)
- 2 days ago
- Shrewsbury, MA (20 miles from Fitchburg, MA)
- 2 days ago
Company Description Madden & Gilbert Physical Therapy is Central Pennsylvania's premier rehabilitation center. With multiple clinic locations in the area, we offer the most up-to-date, scientific...
Medical Receptionist - OBGYN Chelmsford
- North Chelmsford, MA (21 miles from Fitchburg, MA)
- 2 days ago
- North Chelmsford, MA (21 miles from Fitchburg, MA)
- 2 days ago
Hours: Full-Time 40 hours weekly, Monday-Friday 830am-5pm Location: OBGYN Chelmsford Job Profile Summary This role focuses on providing administrative and business support to the organization in...
Bilingual Legal Aid Receptionist (Spanish)** *Community Legal Aid(CLA) is the non-profit legal services program providing free civillegal assistance to low-income residents of central and...
- Nashua, NH (20 miles from Fitchburg, MA)
- 3 days ago
- Nashua, NH (20 miles from Fitchburg, MA)
- 3 days ago
MACS is seeking a front office receptionist for our growing K-8 charter school. Please visit for more details! This is a year round positon with reduced summer hours. Job Requirements Full...
Customer Service Representative
- Nashua, NH (20 miles from Fitchburg, MA)
- 5 days ago
- Nashua, NH (20 miles from Fitchburg, MA)
- 5 days ago
Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a...
- Littleton, MA (16 miles from Fitchburg, MA)
- 5 days ago
- Littleton, MA (16 miles from Fitchburg, MA)
- 5 days ago
Live the Mission Position Summary The Receptionist efficiently performs clerical support and serves as the facility's first greeter for all visitors in person as well as via phone in accordance...
- Marlborough, MA (20 miles from Fitchburg, MA)
- 5 days ago
- Marlborough, MA (20 miles from Fitchburg, MA)
- 5 days ago
Overview APDerm is a physician-led, patient-centered dermatology network. Founded in 1992, we have 37 practices across Massachusetts, New Hampshire and Rhode Island and pride ourselves on being...
- Westborough, MA (24 miles from Fitchburg, MA)
- 7 days ago
- Westborough, MA (24 miles from Fitchburg, MA)
- 7 days ago
EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming Americas #1 one-stop destination. The business has an established pedigree of...
Patient Service/Front Desk Coordinator
- Merrimack, NH (23 miles from Fitchburg, MA)
- 8 days ago
- Merrimack, NH (23 miles from Fitchburg, MA)
- 8 days ago
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...
- Marlborough, MA (20 miles from Fitchburg, MA)
- 8 days ago
- Marlborough, MA (20 miles from Fitchburg, MA)
- 8 days ago
Seeking charismatic guest service professionals to join our ROCKSTAR TEAM. If you're outgoing and have a desire to grow your career,!...
Medical Assistant/Receptionist - Surgical Weight Loss 8:30am-5pm
- Concord, MA (24 miles from Fitchburg, MA)
- 11 days ago
- Concord, MA (24 miles from Fitchburg, MA)
- 11 days ago
Reports to the Practice Manager and works under the direct super vision of the Physician(s), the Medical Assistant/Clinical Office Coordinator is responsible for ensuring patient preparation and...
Demographic Data for Fitchburg, MA
Moving to Fitchburg, MA? Find some basic demographic data about Fitchburg, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Fitchburg, MA
Highest Education Level
Front Desk Attendants in Fitchburg, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »