Front Desk Attendant Jobs in Lawrence, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 147 Jobs

Guest Services Agent

  • Boston, MA (24 miles from Lawrence, MA)
  • 10 hours ago
  • Boston, MA (24 miles from Lawrence, MA)
  • 10 hours ago

Comply with any additional requests that may arise pertaining to Guest Service Attendant duties....

Receptionist

  • Somerville, MA (22 miles from Lawrence, MA)
  • 13 hours ago
  • Somerville, MA (22 miles from Lawrence, MA)
  • 13 hours ago

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...

Front Desk Agent

  • Boston, MA (24 miles from Lawrence, MA)
  • 14 hours ago
  • Boston, MA (24 miles from Lawrence, MA)
  • 14 hours ago

Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....

Guest Service Agent

  • Revere, MA (21 miles from Lawrence, MA)
  • 14 hours ago
  • Revere, MA (21 miles from Lawrence, MA)
  • 14 hours ago

Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....

Guest Service Agent

  • Boston, MA (24 miles from Lawrence, MA)
  • 14 hours ago
  • Boston, MA (24 miles from Lawrence, MA)
  • 14 hours ago

Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....

Receptionist

  • Peabody, MA (15 miles from Lawrence, MA)
  • 23 hours ago
  • Peabody, MA (15 miles from Lawrence, MA)
  • 23 hours ago

Front Desk Receptionist - Come be the face of Pilgrim as you greet visitors, patients, residents, and staff of Pilgrim Rehab! This is a part-time position. _ ____ Summary: The primary purpose of...

RECEPTIONIST/ADMINISTRATIVE ASSISTANT Staffing Now Boston

  • Boston, MA (24 miles from Lawrence, MA)
  • 2 days ago
  • Boston, MA (24 miles from Lawrence, MA)
  • 2 days ago

RECEPTIONIST/ADMINISTRATIVE ASSISTANT Staffing Now Boston, MA (Onsite) Contractor Job Details We are recruiting for a temporary Receptionist/Administrative Assistant position for a client located...

Front Desk The Artisan Hotel, at Tuscan Village, Tribute collection by Marriott

  • Salem, NH (7 miles from Lawrence, MA)
  • 2 days ago
  • Salem, NH (7 miles from Lawrence, MA)
  • 2 days ago

ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service....

Medical Receptionist

  • Maynard, MA (24 miles from Lawrence, MA)
  • 2 days ago
  • Maynard, MA (24 miles from Lawrence, MA)
  • 2 days ago

Reporting to the Practice Manager, the Clinical Office Coordinator performs a wide variety of front office responsibilities and support to the physician. Minimum Qualifications: Education: High...

Guest Services Rep Part Time-104020

  • Peabody, MA (15 miles from Lawrence, MA)
  • 2 days ago
  • Peabody, MA (15 miles from Lawrence, MA)
  • 2 days ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Receptionist - Massachusetts House of Representatives

  • Boston, MA (24 miles from Lawrence, MA)
  • 2 days ago
  • Boston, MA (24 miles from Lawrence, MA)
  • 2 days ago

Agency Overview: The Massachusetts House of Representatives ("House") is comprised of 160 independently elected Members, each representing a district of approximately 43,000 people. Position...

Medical Receptionist

  • Lowell, MA (8 miles from Lawrence, MA)
  • 2 days ago
  • Lowell, MA (8 miles from Lawrence, MA)
  • 2 days ago

Hours: 40 hours weekly, Monday-Friday 830am-5pm. Location: Westford Family Medicine. Job Profile Summary This role focuses on providing administrative and business support to the organization in...

Reservation Agent (Part-Time)

  • Woburn, MA (14 miles from Lawrence, MA)
  • 3 days ago
  • Woburn, MA (14 miles from Lawrence, MA)
  • 3 days ago

Return to Job Search Reservation Agent (Part-Time) U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a...

Mission Control Agent (Front Desk Agent)

  • Boston, MA (24 miles from Lawrence, MA)
  • 3 days ago
  • Boston, MA (24 miles from Lawrence, MA)
  • 3 days ago

The Mission Control Agent is responsible for creating a welcoming first impression and second arrival experience for all guests staying at or coming to the hotel. Additionally, they will assist...

Front Desk and House Keeping positions

  • Salem, NH (7 miles from Lawrence, MA)
  • 4 days ago
  • Salem, NH (7 miles from Lawrence, MA)
  • 4 days ago

Now hiring the following Part-Time positions at Park View Inn: Front Desk Associate - Looking for an honest individual who enjoys helping others. Must be comfortable with computers, have good...

Demographic Data for Lawrence, MA

Moving to Lawrence, MA? Find some basic demographic data about Lawrence, MA below.


Local
National
89,121
1,365
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Lawrence, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Lawrence, MA offer the following education background
High School or GED
37.1%
Bachelor's Degree
23.1%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Lawrence, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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