Front Desk Attendant Jobs in Marlborough, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 132 Jobs

Part Time Receptionist

  • Marlborough, MA
  • 8 hours ago
  • Marlborough, MA
  • 8 hours ago

Job Title: Community Receptionist Department: Administration Date Revised: 8/13/2024 Reports To: Director of Business Administration FLSA Status: Non-Exempt Job Code: 4008 Job Summary: The Front...

Pediatric Urgent Care - Front Desk Associate (Per Diem) Dedham, MA

  • Dedham, MA (20 miles from Marlborough, MA)
  • 20 hours ago
  • Dedham, MA (20 miles from Marlborough, MA)
  • 20 hours ago

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Front Desk Associate role is an...

Customer Service Representative 20 Hours

  • Boston, MA (24 miles from Marlborough, MA)
  • 20 hours ago
  • Boston, MA (24 miles from Marlborough, MA)
  • 20 hours ago

Delivers patients' meals directly to the patients, or other Room Service Associates on the nursing units....

Medical Assistant/Receptionist - Spine Program

  • Concord, MA (12 miles from Marlborough, MA)
  • 21 hours ago
  • Concord, MA (12 miles from Marlborough, MA)
  • 21 hours ago

Reports to the Practice Manager and works under the direct super vision of the Physician(s), the Medical Assistant/Clinical Office Coordinator is responsible for ensuring patient preparation and...

Medical Receptionist - 24 hours/week

  • Concord, MA (12 miles from Marlborough, MA)
  • 21 hours ago
  • Concord, MA (12 miles from Marlborough, MA)
  • 21 hours ago

Job Summary: Reporting to the Practice Manager, the Clinical Office Coordinator performs a wide variety of front office responsibilities and support to the physician. Minimum Qualifications:...

Customer Service Representative- 16 Hour Weekend Only

  • Boston, MA (24 miles from Marlborough, MA)
  • 21 hours ago
  • Boston, MA (24 miles from Marlborough, MA)
  • 21 hours ago

Delivers patients' meals directly to the patients, or other Room Service Associates on the nursing units....

Administrative Specialist / Clinic Receptionist

  • Framingham, MA (6 miles from Marlborough, MA)
  • 22 hours ago
  • Framingham, MA (6 miles from Marlborough, MA)
  • 22 hours ago

Overview Rate: $22/hour The Administrative Specialist creates a customer-friendly environment in which visitors to the clinic are greeted, phone requests are managed, and waiting room spaces are...

Spa Front Desk Agent

  • Boston, MA (24 miles from Marlborough, MA)
  • 22 hours ago
  • Boston, MA (24 miles from Marlborough, MA)
  • 22 hours ago

Omni Boston Hotel at the Seaport 450 Summer Street Boston, MA 02210 Hotel with 1055 Rooms Managed By Omni Hotels & Resorts Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn...

Greeter / Counter Desk Attendant

  • Lowell, MA (24 miles from Marlborough, MA)
  • 22 hours ago
  • Lowell, MA (24 miles from Marlborough, MA)
  • 22 hours ago

Overview Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a...

Weekend Receptionist - Home Health

  • Lowell, MA (24 miles from Marlborough, MA)
  • 1 day ago
  • Lowell, MA (24 miles from Marlborough, MA)
  • 1 day ago

Job Description This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the...

Guest Services Rep Part Time-104020

  • Woburn, MA (22 miles from Marlborough, MA)
  • 1 day ago
  • Woburn, MA (22 miles from Marlborough, MA)
  • 1 day ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Front Desk Coordinator 2025-26 (part-time)

  • Cambridge, MA (21 miles from Marlborough, MA)
  • 1 day ago
  • Cambridge, MA (21 miles from Marlborough, MA)
  • 1 day ago

Community Charter School of Cambridge (CCSC) is a charter public school that serves students in grades 6-12. CCSCs school values are Belonging, Equity, Growth, and Achievement, and we focus on...

Receptionist (Pool)

  • Concord, MA (12 miles from Marlborough, MA)
  • 3 days ago
  • Concord, MA (12 miles from Marlborough, MA)
  • 3 days ago

Per Diem (Pool) Receptionist Career Opportunity - Nights & Weekends Fairlawn Rehabilitation Hospital / Worcester, MA Valued for your Receptionist Skills Are you a friendly and organized individual...

Guest Service Agent

  • Boston, MA (24 miles from Marlborough, MA)
  • 3 days ago
  • Boston, MA (24 miles from Marlborough, MA)
  • 3 days ago

Comply with any additional requests that may arise pertaining to Guest Service Attendant duties....

Receptionist

  • Walpole, MA (20 miles from Marlborough, MA)
  • 4 days ago
  • Walpole, MA (20 miles from Marlborough, MA)
  • 4 days ago

Receptionist Job ID 232479 Posted 20-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative Location(s) East Walpole - Massachusetts - United States of America...

Demographic Data for Marlborough, MA

Moving to Marlborough, MA? Find some basic demographic data about Marlborough, MA below.


Local
National
41,793
1,533
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Marlborough, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Marlborough, MA offer the following education background
High School or GED
36.3%
Bachelor's Degree
23.5%
Associate's Degree
14.7%
Vocational Degree or Certification
14.0%
Master's Degree
5.2%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Marlborough, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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