Front Desk Attendant Jobs in Roxbury, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 136 Jobs

Front Desk Associate - Holiday Inn Chelsea

  • Chelsea, MA (4 miles from Roxbury, MA)
  • 6 hours ago
  • Chelsea, MA (4 miles from Roxbury, MA)
  • 6 hours ago

Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm...

Receptionist

  • East Walpole, MA (14 miles from Roxbury, MA)
  • 6 hours ago
  • East Walpole, MA (14 miles from Roxbury, MA)
  • 6 hours ago

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment. Receptionist East Walpole, MA (Onsite) As a Receptionist,...

Receptionist - The Residence at Watertown Square

  • Watertown, MA (6 miles from Roxbury, MA)
  • 8 hours ago
  • Watertown, MA (6 miles from Roxbury, MA)
  • 8 hours ago

Handle incoming telephone calls in a professional and courteous manner and directs them accordingly. Greet guests and visitors in a professional and courteous manner and directs them accordingly....

Front Desk Agent

  • Boston, MA (1 mile from Roxbury, MA)
  • 8 hours ago
  • Boston, MA (1 mile from Roxbury, MA)
  • 8 hours ago

service experience required, preferably hotel front office experience Must be able to work a variety of shifts, including weekends and holidays....

Front Desk Agent overnight shift

  • Winter Hill, MA (3 miles from Roxbury, MA)
  • 11 hours ago
  • Winter Hill, MA (3 miles from Roxbury, MA)
  • 11 hours ago

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner....

Front Desk Associate - Midtown Hotel

  • Boston, MA (1 mile from Roxbury, MA)
  • 1 day ago
  • Boston, MA (1 mile from Roxbury, MA)
  • 1 day ago

Provide exceptional guest service. Efficiently manage the operations of the front desk, ensure check in and check out is timely. Warmly and professionally welcome all guests....

Receptionist

  • Hyde Park, MA (6 miles from Roxbury, MA)
  • 1 day ago
  • Hyde Park, MA (6 miles from Roxbury, MA)
  • 1 day ago

A high volume property management company is partnering with Randstad to find a contract Receptionist/Administrative support professional. This temporary role will be fully on site in Hyde Park...

Receptionist Portuguese/English speaking

  • Framingham, MA (18 miles from Roxbury, MA)
  • 1 day ago
  • Framingham, MA (18 miles from Roxbury, MA)
  • 1 day ago

Receptionist Portuguese/English speaking (Framingham) Imagine Hair Clinic compensation: $25/hr employment type: experience level: entry level job title: Receptionist Part time 12-18hrs/week 7:30...

Guest Service Agent - Full Time - DoubleTree by Hilton Boston Downtown

  • Boston, MA (1 mile from Roxbury, MA)
  • 2 days ago
  • Boston, MA (1 mile from Roxbury, MA)
  • 2 days ago

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability...

Front Desk Agent overnight shift

  • Somerville, MA (3 miles from Roxbury, MA)
  • 2 days ago
  • Somerville, MA (3 miles from Roxbury, MA)
  • 2 days ago

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner....

Receptionist

  • Foxborough, MA (20 miles from Roxbury, MA)
  • 2 days ago
  • Foxborough, MA (20 miles from Roxbury, MA)
  • 2 days ago

DUTIES AND RESPONSIBILITIES Answers multi-line phone system and route calls appropriately, courteously and promptly Takes messages and distributes faxes as needed Receives visitors, determines nature...

Receptionist-Acura of Peabody

  • Peabody, MA (14 miles from Roxbury, MA)
  • 2 days ago
  • Peabody, MA (14 miles from Roxbury, MA)
  • 2 days ago

Schedule: Monday-Friday 8am-4:30pm In this role, you will: Greet customers in a friendly, professional manner Answer telephone lines in a courteous manner Count money in drawer at the beginning & end...

Administrative Specialist / Clinic Receptionist

  • Waltham, MA (10 miles from Roxbury, MA)
  • 2 days ago
  • Waltham, MA (10 miles from Roxbury, MA)
  • 2 days ago

Overview Rate: $22/hour The Administrative Specialist creates a customer-friendly environment in which visitors to the clinic are greeted, phone requests are managed, and waiting room spaces are...

Head Receptionist & Office Coordinator

  • Boston, MA (1 mile from Roxbury, MA)
  • 2 days ago
  • Boston, MA (1 mile from Roxbury, MA)
  • 2 days ago

French Library 53 MARLBOROUGH STREET BOSTON, MA 02116 Date Posted: August 15, 2025 Region: Eastern Massachusetts Category: Administrative Type: Part-Time Head Receptionist & Office Coordinator...

Medical Receptionist - Connect Care Hub

  • Lowell, MA (24 miles from Roxbury, MA)
  • 2 days ago
  • Lowell, MA (24 miles from Roxbury, MA)
  • 2 days ago

Medical Receptionist - Connect Care Hub Location Lowell, Massachusetts, 01852-1311 Job Id R18992 Department ConnectCare Hub Full time Hours: 40 hours weekly. 830am-5pm Location: Connect Care Hub,...

Demographic Data for Roxbury, MA

Moving to Roxbury, MA? Find some basic demographic data about Roxbury, MA below.


Local
National
7,029,832
179,192

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Roxbury, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Roxbury, MA offer the following education background
High School or GED
36.4%
Bachelor's Degree
23.5%
Associate's Degree
14.7%
Vocational Degree or Certification
14.0%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Roxbury, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

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