Front Desk Attendant Jobs in Springfield, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 57 Jobs

Receptionist

  • Windsor, CT (17 miles from Springfield, MA)
  • 1 day ago
  • Windsor, CT (17 miles from Springfield, MA)
  • 1 day ago

Title : Receptionist Location : Windsor, CT 06095 Job Type : 6 months Temp to Hire Shift : 8AM to 5PM (Mon - Fri) Pay Rate : $20.00 Job Description : Interpersonal Effectiveness : Builds...

Receptionist at Rental Assistance Office

  • Springfield, MA
  • 1 day ago
  • Springfield, MA
  • 1 day ago

The Springfield Housing Authority, consistent with its equal opportunity and affirmative action policies, invites applicants to apply for the position of Receptionist in our Rental Assistance...

Medical Receptionist - Adult Medicine

  • Agawam, MA (3 miles from Springfield, MA)
  • 1 day ago
  • Agawam, MA (3 miles from Springfield, MA)
  • 1 day ago

Employment Type: Full time Shift: Day Shift Description: As a Medical Receptionist you would perform varied administrative support tasks or activities within a physician practice/office or...

Patient Representative / Receptionist - Dental Clinic

  • Hartford, CT (22 miles from Springfield, MA)
  • 1 day ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 1 day ago

Employment Type: Full time Shift: Day Shift Description: Position Purpose Saint Francis Hosptial and Medical Center, a member of Trinity Health Of New England is looking for a Patient...

Legal Office Receptionist

  • Hartford, CT (22 miles from Springfield, MA)
  • 1 day ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 1 day ago

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment. Legal Office Receptionist Hartford, CT 2 Months Contract...

Receptionist

  • Hartford, CT (22 miles from Springfield, MA)
  • 2 days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 2 days ago

Job Title: Receptionist Contract: Temporary to Perm Location: Hartford, CT Reports To: Client Services Supervisor/Manager Position Overview: We are seeking a motivated and adaptable individual to...

Receptionist Legal Office Support

  • Hartford, CT (22 miles from Springfield, MA)
  • 2 days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 2 days ago

Job Title: Receptionist Legal Office Support (Temp-to-Hire) Location: Hartford, CT 06103 Pay Rate: $19.50$21.00/hr Schedule: MondayFriday, 8:00 AM 5:00 PM Dress Code: Business Casual (No Jeans)...

Receptionist

  • Hartford, CT (22 miles from Springfield, MA)
  • 2 days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 2 days ago

POSITION PROFILE Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States. JOB DUTIES AND...

Receptionist - Skilled Nursing - Per diem

  • Hartford, CT (22 miles from Springfield, MA)
  • 2 days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 2 days ago

Location Detail: 45 Meriden Ave Southington CC (10174) Shift Detail: Sunday from 3:00 PM to 8:00 PM Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to...

Medical Receptionist - Adult Medicine - Full Time

  • Springfield, MA
  • 2 days ago
  • Springfield, MA
  • 2 days ago

Employment Type: Full time Shift: Day Shift Description: You would perform varied administrative support tasks or activities within a physician practice/office or clinical area. The BSR is...

Greeter / Counter Desk Attendant

  • East Hartford, CT (22 miles from Springfield, MA)
  • 2 days ago
  • East Hartford, CT (22 miles from Springfield, MA)
  • 2 days ago

Overview Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a...

Medical Receptionist - Pediatrics - Agawam

  • Agawam, MA (3 miles from Springfield, MA)
  • 2 days ago
  • Agawam, MA (3 miles from Springfield, MA)
  • 2 days ago

Employment Type: Full time Shift: Day Shift Description: We're on the lookout for a friendly and flexible Medical Assistant to join our outpatient team, floating between Pediatrics and Adult...

Medical Receptionist - 40 hours - Chicopee - Adult Medicine

  • Chicopee, MA (4 miles from Springfield, MA)
  • 2 days ago
  • Chicopee, MA (4 miles from Springfield, MA)
  • 2 days ago

Employment Type: Full time Shift: Day Shift Description: You would be responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients,...

Guest Services Representative - MGM Springfield

  • Springfield, MA
  • 3 days ago
  • Springfield, MA
  • 3 days ago

THE JOB: As a Guest Services Representative, you will be responsible for assisting guests with phone calls related to dispatch services (PBX, Front Desk, Housekeeping, Facilities, Room Service and Bell...

Greeter / Counter Desk Attendant

  • Hartford, CT (22 miles from Springfield, MA)
  • 3 days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 3 days ago

Overview Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a...

Demographic Data for Springfield, MA

Moving to Springfield, MA? Find some basic demographic data about Springfield, MA below.


Local
National
146,445
2,449
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Springfield, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Springfield, MA offer the following education background
High School or GED
36.5%
Bachelor's Degree
23.4%
Associate's Degree
14.7%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Springfield, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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