Front Desk Attendant Jobs in Springfield, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Hartford, CT (22 miles from Springfield, MA)
- 4 hours ago
- Hartford, CT (22 miles from Springfield, MA)
- 4 hours ago
Employment Type: Full time Shift: Day Shift Description: Position Purpose: Saint Francis Hospita l is looking for a Receptionist to join our Cancer Center Team. The Medical Receptionist is...
Service Desk Receptionist Part Time - weekends / evenings
- West Springfield, MA (3 miles from Springfield, MA)
- 21 hours ago
- West Springfield, MA (3 miles from Springfield, MA)
- 21 hours ago
Does everyone tell you how friendly you are? Do you enjoy helping people and making them feel welcomed? This is the customer service role for you. The Service Desk is the hub for customer service,...
Medical Receptionist - Diabetes Center
- Hartford, CT (22 miles from Springfield, MA)
- 2 days ago
- Hartford, CT (22 miles from Springfield, MA)
- 2 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
Medical Receptionist Lead, Orthopaedics - Hartford - Full Time
- Hartford, CT (22 miles from Springfield, MA)
- 3 days ago
- Hartford, CT (22 miles from Springfield, MA)
- 3 days ago
This role acts as an operational administrative resource for all front office activity. Acts as role model for best practice standards for all aspects of check in and check out process of patient...
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- Westfield, MA (10 miles from Springfield, MA)
- 3 days ago
- Westfield, MA (10 miles from Springfield, MA)
- 3 days ago
We are seeking a warm and welcoming Receptionist to join our client's busy team. Key Responsibilities: Greeting all guests in a friendly and professional manner. Answering and directing phone...
- Hartford, CT (22 miles from Springfield, MA)
- 4 days ago
- Hartford, CT (22 miles from Springfield, MA)
- 4 days ago
Employment Type: Full time Shift: Day Shift Description: Medical Receptionist Be the Heart of Our Front Desk! Are you organized, tech-savvy, and passionate about helping others? Join our Somers...
- Windsor, CT (17 miles from Springfield, MA)
- 4 days ago
- Windsor, CT (17 miles from Springfield, MA)
- 4 days ago
We are seeking a Receptionist to join our team in Windsor, CT. This role requires a professional, detail-oriented individual with strong communication and organizational skills.?? Location: Onsite...
Medical Receptionist - Bariatric Surgery - Middlebury CT
- Springfield, MA
- 4 days ago
- Springfield, MA
- 4 days ago
Employment Type: Full time Shift: Description: Trinity Health Of New England Medical Group is looking for a Medical Receptionist for our Bariatric Surgery Practice. Our vision is to provide...
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
Receptionist And Administrative Assistant
- Hartford, CT (22 miles from Springfield, MA)
- 6 days ago
- Hartford, CT (22 miles from Springfield, MA)
- 6 days ago
Receptionist NO PARKING ONSITE AVAILABLE MUST HAVE Proven customer service skills. Experience in front desk and receptionist roles (office assistant or corporation setting) Proficiency in...
- Hartford, CT (22 miles from Springfield, MA)
- 6 days ago
- Hartford, CT (22 miles from Springfield, MA)
- 6 days ago
Receptionist Job Description This role involves daily duties such as reception, answering phones, greeting guests, making coffee, ensuring coffee supplies are replenished, and assisting in the...
- East Longmeadow, MA (5 miles from Springfield, MA)
- 6 days ago
- East Longmeadow, MA (5 miles from Springfield, MA)
- 6 days ago
This position is for PT Weekends (every other) 9am -5pm Essential Job Functions: Type, file and distribute correspondence as directed. Answer telephone, make appointments, run errands, take and...
Patient Service/Front Desk Coordinator
- Manchester, CT (23 miles from Springfield, MA)
- 6 days ago
- Manchester, CT (23 miles from Springfield, MA)
- 6 days ago
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...
- Holyoke, MA (8 miles from Springfield, MA)
- 7 days ago
- Holyoke, MA (8 miles from Springfield, MA)
- 7 days ago
Job Details Job Location : HOLYOKE, MA Salary Range : Undisclosed Description BDC Receptionist Want to be part of a strong brand reputation? Now’s your chance because Gary Rome Auto Group is...
Medical Receptionist - Endocrinology - Chicopee
- Chicopee, MA (4 miles from Springfield, MA)
- 8 days ago
- Chicopee, MA (4 miles from Springfield, MA)
- 8 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
Demographic Data for Springfield, MA
Moving to Springfield, MA? Find some basic demographic data about Springfield, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Springfield, MA
Highest Education Level
Front Desk Attendants in Springfield, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Discretion
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Telephone Skills
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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