Front Desk Attendant Jobs in Springfield, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Medical Receptionist - Glastonbury Breast Center
- Hartford, CT (22 miles from Springfield, MA)
- 3 days ago
- Hartford, CT (22 miles from Springfield, MA)
- 3 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Windsor Locks, CT (12 miles from Springfield, MA)
- 3 days ago
- Windsor Locks, CT (12 miles from Springfield, MA)
- 3 days ago
Guest Service Agent Overview: Guest Service Agent is a fun, yet challenging role within the hotel, often the first and last point of contact for guests....
- Windsor, CT (17 miles from Springfield, MA)
- 3 days ago
- Windsor, CT (17 miles from Springfield, MA)
- 3 days ago
Additional Information** **Job Number** 25057294 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Hartford Windsor Airport, 1 Day Hill Road, Windsor, Connecticut, United States...
- Bloomfield, CT (18 miles from Springfield, MA)
- 3 days ago
- Bloomfield, CT (18 miles from Springfield, MA)
- 3 days ago
We are seeking a skilled and compassionate Medical Receptionist to join our dedicated team. If you have a passion for patient care and excellent organizational skills, we invite you to apply! The...
Medical Receptionist - Cardiology
- Hartford, CT (22 miles from Springfield, MA)
- 4 days ago
- Hartford, CT (22 miles from Springfield, MA)
- 4 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- South Windsor, CT (18 miles from Springfield, MA)
- 4 days ago
- South Windsor, CT (18 miles from Springfield, MA)
- 4 days ago
Connecticut GI, a division of GI Alliance, is looking for a full-time experienced Front Desk Coordinator to join our South Windsor Care Center! We are the largest gastroenterology practice in the...
Medical Receptionist - Heart and Vascular
- Hartford, CT (22 miles from Springfield, MA)
- 5 days ago
- Hartford, CT (22 miles from Springfield, MA)
- 5 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Enfield, CT (8 miles from Springfield, MA)
- 5 days ago
- Enfield, CT (8 miles from Springfield, MA)
- 5 days ago
Your challenges Monitor the front entrance and front lobby to ensure all employees, contractors/vendors, and visitors are greeted, authorized, and properly signed in. Verify visitor IDs, keep...
- East Hartford, CT (22 miles from Springfield, MA)
- 9 days ago
- East Hartford, CT (22 miles from Springfield, MA)
- 9 days ago
First Choice Health Centers is seeking a skilled and personable Medical Receptionist to provide front-office support providing excellent customer service while managing phone calls, scheduling...
- Agawam, MA (3 miles from Springfield, MA)
- 10 days ago
- Agawam, MA (3 miles from Springfield, MA)
- 10 days ago
Receptionist Located in Agawam, MA Salary: Starting at \$19.00/hrExpress Employment is currently looking for a Receptionist for ourclient in Agawam, MA. Starting at \$19/hr Monday-Friday Day Shift...
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
Medical Receptionist / Front Desk Receptionist
- Vernon, CT (19 miles from Springfield, MA)
- 12 days ago
- Vernon, CT (19 miles from Springfield, MA)
- 12 days ago
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for...
- South Windsor, CT (18 miles from Springfield, MA)
- 14 days ago
- South Windsor, CT (18 miles from Springfield, MA)
- 14 days ago
Responsibilities Greets visitors immediately upon arrivalProfessionally handles all phone calls and routes callers or answers questions in a timely and courteous mannerOffers refreshments (coffee, water...
Medical Receptionist - Thoracic Surgery - Per Diem
- Springfield, MA
- 14 days ago
- Springfield, MA
- 14 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Chicopee, MA (4 miles from Springfield, MA)
- 14 days ago
- Chicopee, MA (4 miles from Springfield, MA)
- 14 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
Demographic Data for Springfield, MA
Moving to Springfield, MA? Find some basic demographic data about Springfield, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Springfield, MA
Highest Education Level
Front Desk Attendants in Springfield, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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