Front Desk Attendant Jobs in Waltham, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Kimpton Hotels & Restaurants
- Cambridge, MA (6 miles from Waltham, MA)
- 14 hours ago
- Cambridge, MA (6 miles from Waltham, MA)
- 14 hours ago
What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way...
In Person- Fidelity
- Boston, MA (10 miles from Waltham, MA)
- 15 hours ago
- Boston, MA (10 miles from Waltham, MA)
- 15 hours ago
Security Receptionist The Role As a Security Receptionist you serve as a key member of the Global Security Operations team, embodying the role of a Brand Ambassador for our organization. Your...
In PersonGuest Services Rep Part Time-104020
- Extended Stay America
- Tewksbury, MA (14 miles from Waltham, MA)
- 15 hours ago
- Tewksbury, MA (14 miles from Waltham, MA)
- 15 hours ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
In Person Part TimeGuest Services Rep Full Time-104010
- Extended Stay America
- Westborough, MA (20 miles from Waltham, MA)
- 15 hours ago
- Westborough, MA (20 miles from Waltham, MA)
- 15 hours ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
In Person Full Time- Highgate Hotels
- Boston, MA (10 miles from Waltham, MA)
- 16 hours ago
- Boston, MA (10 miles from Waltham, MA)
- 16 hours ago
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner....
In PersonHilton Garden Inn Boston/Waltham 450 Totten Pond Road Waltham, MA 02451 Hotel with 148 Rooms Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Full-Time About Us: Our TEAM...
In PersonFront Desk Associate - Renaissance Boston Patriot Place Hotel
- Colwen Hotels
- Foxborough, MA (23 miles from Waltham, MA)
- 23 hours ago
- Foxborough, MA (23 miles from Waltham, MA)
- 23 hours ago
Provide exceptional guest service. Efficiently manage the operations of the front desk, ensure check in and check out is timely. Warmly and professionally welcome all guests....
In PersonGuest Service Agent - Hilton Logan Airport
- Hilton Worldwide
- Boston, MA (10 miles from Waltham, MA)
- 1 day ago
- Boston, MA (10 miles from Waltham, MA)
- 1 day ago
JobID: 207198 Category: Guest Services, Operations, and Front Office JobSchedule: Full time Posted Date: 2026-06-01T04:00:00+00:00 JobShift: Salary: Starting hourly rate $23.24/USD Exceptional Hospitality...
In Person- Victory Programs
- Boston, MA (10 miles from Waltham, MA)
- 1 day ago
- Boston, MA (10 miles from Waltham, MA)
- 1 day ago
Job Type Full-time Description The Receptionist is responsible for all operations at the front desk in support of all Victory Program clients / members accessing services at 29 Stanhope Street....
In Person- Benchmark Senior Living
- Shrewsbury, MA (24 miles from Waltham, MA)
- 2 days ago
- Shrewsbury, MA (24 miles from Waltham, MA)
- 2 days ago
Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With...
In PersonFront Desk Agent, Part-Time Courtyard, Boston Natick
- CSM Corporation
- Natick, MA (8 miles from Waltham, MA)
- 2 days ago
- Natick, MA (8 miles from Waltham, MA)
- 2 days ago
service recovery program Follows proper selling techniques and ensures strategies are utilized to maximize room revenues Monitors room availability, follows restrictions, and all booking policies and...
In Person Part TimeFront Desk/Guest Service Agent Part Time (3 days)
- EXCHANGE ST HOTEL LLC
- Boston, MA (10 miles from Waltham, MA)
- 2 days ago
- Boston, MA (10 miles from Waltham, MA)
- 2 days ago
We have an opportunity to join our team as a Guest Service Agent in the exciting hospitality industry....
In Person Part Time- Westin
- Boston, MA (10 miles from Waltham, MA)
- 5 days ago
- Boston, MA (10 miles from Waltham, MA)
- 5 days ago
Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation....
In PersonReceptionist -Part-time Evening ( Saturdays )
- Benchmark Senior Living
- North Andover, MA (20 miles from Waltham, MA)
- 5 days ago
- North Andover, MA (20 miles from Waltham, MA)
- 5 days ago
Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With...
In Person Part TimeFT Front Desk Representative, evenings req.
- Schulte Companies
- Westwood, MA (12 miles from Waltham, MA)
- 5 days ago
- Westwood, MA (12 miles from Waltham, MA)
- 5 days ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture....
In PersonDemographic Data for Waltham, MA
Moving to Waltham, MA? Find some basic demographic data about Waltham, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Waltham, MA
Highest Education Level
Front Desk Attendants in Waltham, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Directing
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Payment Processing
- Patient Registration
- Discretion
- Private Branch Exchange
- Mail Distribution
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Housekeeping
- Front Office
- Courteous
- Complaint Resolution
- Wellness
- Reception
- Cash Handling
- Reimbursement
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Retail
- High School Diploma
- Events
- Typing
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Education Experience
- Flexibility
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »