Front Desk Attendant Jobs in Waltham, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Front Desk Associate - Residence Inn/Fairfield Inn Chelsea
- Chelsea, MA (11 miles from Waltham, MA)
- 9 hours ago
- Chelsea, MA (11 miles from Waltham, MA)
- 9 hours ago
Provide exceptional guest service. Efficiently manage the operations of the front desk, ensure check in and check out is timely. Warmly and professionally welcome all guests....
- Bedford, MA (7 miles from Waltham, MA)
- 9 hours ago
- Bedford, MA (7 miles from Waltham, MA)
- 9 hours ago
Answer all incoming calls in a polite and timely manner, responds to simple inquiries according to established guidelines, and redirects callers to the appropriate parties in a prompt and courteous...
- Marlborough, MA (15 miles from Waltham, MA)
- 15 hours ago
- Marlborough, MA (15 miles from Waltham, MA)
- 15 hours ago
Your responsibilities will include: Greeting and registering guests efficiently and courteously. Providing prompt and personalized assistance to meet guest needs....
Customer Service Representative
- Boston, MA (10 miles from Waltham, MA)
- 1 day ago
- Boston, MA (10 miles from Waltham, MA)
- 1 day ago
1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This job is located at 781 Tremont Street, Boston, MA 02118 PLS Overview Why PLS? Because...
Front Desk Associate - TownePlace Suites/Fairfield Inn Medford
- Medford, MA (7 miles from Waltham, MA)
- 1 day ago
- Medford, MA (7 miles from Waltham, MA)
- 1 day ago
Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and check out is timely Warmly and professionally welcome all guests Process guest check-in: confirm...
- Melrose, MA (11 miles from Waltham, MA)
- 1 day ago
- Melrose, MA (11 miles from Waltham, MA)
- 1 day ago
Overview APDerm is a physician-led, patient-centered dermatology network. Founded in 1992, we have 37 practices across Massachusetts, New Hampshire and Rhode Island and pride ourselves on being...
- Westwood, MA (12 miles from Waltham, MA)
- 1 day ago
- Westwood, MA (12 miles from Waltham, MA)
- 1 day ago
Overview Allied Universal, North Americas leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and...
- Tewksbury, MA (14 miles from Waltham, MA)
- 1 day ago
- Tewksbury, MA (14 miles from Waltham, MA)
- 1 day ago
Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....
Security Lobby Receptionist Pharma
- Cambridge, MA (6 miles from Waltham, MA)
- 1 day ago
- Cambridge, MA (6 miles from Waltham, MA)
- 1 day ago
Overview Allied Universal, North Americas leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and...
- Boston, MA (10 miles from Waltham, MA)
- 1 day ago
- Boston, MA (10 miles from Waltham, MA)
- 1 day ago
The Ramada Hotel has immediate openings for Front Desk Attendants to join our Team....
Customer Service Representative - Boston (BOS)
- East Boston, MA (12 miles from Waltham, MA)
- 2 days ago
- East Boston, MA (12 miles from Waltham, MA)
- 2 days ago
Thank you for your interest in joining the Porter team. Applications for this job posting will be considered for current and future openings. While we are excited to review your qualifications in...
Guest Services Rep Part Time-104020
- Peabody, MA (17 miles from Waltham, MA)
- 2 days ago
- Peabody, MA (17 miles from Waltham, MA)
- 2 days ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
- Lexington, MA (4 miles from Waltham, MA)
- 2 days ago
- Lexington, MA (4 miles from Waltham, MA)
- 2 days ago
Randstad has partnered with a non-profit organization to find a Receptionist to support their front office. The ideal candidate will be professional and personable with excellent customer service...
- Lexington, MA (4 miles from Waltham, MA)
- 2 days ago
- Lexington, MA (4 miles from Waltham, MA)
- 2 days ago
Key Responsibilities: Answer and direct incoming phone calls professionally and courteously Greet and assist walk-in customers and visitors Provide administrative support, including: Scanning and filing...
Receptionist/Administrative Assistant
- Boston, MA (10 miles from Waltham, MA)
- 2 days ago
- Boston, MA (10 miles from Waltham, MA)
- 2 days ago
Our client, a leading construction services company in Boston's Seaport district, is seeking a Receptionist/Administrative Assistant for. This is a 100% onsite role starting ASAP with a duration...
Demographic Data for Waltham, MA
Moving to Waltham, MA? Find some basic demographic data about Waltham, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Waltham, MA
Highest Education Level
Front Desk Attendants in Waltham, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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