Front Desk Attendant Jobs in Westfield, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Front Desk Agent (Overnight Auditor) - InterContinental Washington DC - The Wharf
- Washington, MA (21 miles from Westfield, MA)
- 16 hours ago
- Washington, MA (21 miles from Westfield, MA)
- 16 hours ago
About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True...
- Windsor Locks, CT (17 miles from Westfield, MA)
- 4 days ago
- Windsor Locks, CT (17 miles from Westfield, MA)
- 4 days ago
Guest Service Agent Overview: Guest Service Agent is a fun, yet challenging role within the hotel, often the first and last point of contact for guests....
- Windsor, CT (22 miles from Westfield, MA)
- 4 days ago
- Windsor, CT (22 miles from Westfield, MA)
- 4 days ago
Additional Information** **Job Number** 25057294 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Hartford Windsor Airport, 1 Day Hill Road, Windsor, Connecticut, United States...
- Bloomfield, CT (21 miles from Westfield, MA)
- 4 days ago
- Bloomfield, CT (21 miles from Westfield, MA)
- 4 days ago
We are seeking a skilled and compassionate Medical Receptionist to join our dedicated team. If you have a passion for patient care and excellent organizational skills, we invite you to apply! The...
- South Windsor, CT (24 miles from Westfield, MA)
- 5 days ago
- South Windsor, CT (24 miles from Westfield, MA)
- 5 days ago
Connecticut GI, a division of GI Alliance, is looking for a full-time experienced Front Desk Coordinator to join our South Windsor Care Center! We are the largest gastroenterology practice in the...
- Enfield, CT (16 miles from Westfield, MA)
- 6 days ago
- Enfield, CT (16 miles from Westfield, MA)
- 6 days ago
Your challenges Monitor the front entrance and front lobby to ensure all employees, contractors/vendors, and visitors are greeted, authorized, and properly signed in. Verify visitor IDs, keep...
- Agawam, MA (10 miles from Westfield, MA)
- 11 days ago
- Agawam, MA (10 miles from Westfield, MA)
- 11 days ago
Receptionist Located in Agawam, MA Salary: Starting at \$19.00/hrExpress Employment is currently looking for a Receptionist for ourclient in Agawam, MA. Starting at \$19/hr Monday-Friday Day Shift...
Medical Receptionist - GI Department
- Springfield, MA (10 miles from Westfield, MA)
- 12 days ago
- Springfield, MA (10 miles from Westfield, MA)
- 12 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Washington, MA (21 miles from Westfield, MA)
- 14 days ago
- Washington, MA (21 miles from Westfield, MA)
- 14 days ago
Job Title Receptionist Job Description Summary The Reception Ambassador plays a key role in creating a first impression of the company via in person and phone interactions with individuals,...
- South Windsor, CT (24 miles from Westfield, MA)
- 14 days ago
- South Windsor, CT (24 miles from Westfield, MA)
- 14 days ago
Responsibilities Greets visitors immediately upon arrivalProfessionally handles all phone calls and routes callers or answers questions in a timely and courteous mannerOffers refreshments (coffee, water...
Medical Receptionist - Thoracic Surgery - Per Diem
- Springfield, MA (10 miles from Westfield, MA)
- 15 days ago
- Springfield, MA (10 miles from Westfield, MA)
- 15 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Chicopee, MA (8 miles from Westfield, MA)
- 15 days ago
- Chicopee, MA (8 miles from Westfield, MA)
- 15 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
Medical Receptionist - Orthopedics
- Springfield, MA (10 miles from Westfield, MA)
- 15 days ago
- Springfield, MA (10 miles from Westfield, MA)
- 15 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Agawam, MA (10 miles from Westfield, MA)
- 15 days ago
- Agawam, MA (10 miles from Westfield, MA)
- 15 days ago
Receptionist Job Description: Greet people as they enter the Agency,answer calls, answer general information questions, screen visitors, anddeliver messages. Accurately type memos,...
Receptionist (Concierge-Part Timr)
- Longmeadow, MA (13 miles from Westfield, MA)
- 15 days ago
- Longmeadow, MA (13 miles from Westfield, MA)
- 15 days ago
Concierge (Receptionist) \| Part Time\| JGS Lifecare JGS Lifecare,located in the quaint town of Longmeadow, MA, has been the proudcaretaker of the elderly within the local community for over 100...
Demographic Data for Westfield, MA
Moving to Westfield, MA? Find some basic demographic data about Westfield, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Westfield, MA
Highest Education Level
Front Desk Attendants in Westfield, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »