Front Desk Attendant Jobs in Westford, MA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 103 Jobs

Front Desk Agent- FT

  • Marlborough, MA (17 miles from Westford, MA)
  • 4 hours ago
  • Marlborough, MA (17 miles from Westford, MA)
  • 4 hours ago

Your responsibilities will include: Greeting and registering guests efficiently and courteously. Providing prompt and personalized assistance to meet guest needs....

Guest Services Rep Full Time-104010

  • Peabody, MA (24 miles from Westford, MA)
  • 4 hours ago
  • Peabody, MA (24 miles from Westford, MA)
  • 4 hours ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Part Time Front Desk Receptionist

  • Billerica, MA (9 miles from Westford, MA)
  • 15 hours ago
  • Billerica, MA (9 miles from Westford, MA)
  • 15 hours ago

Responsibilities Greets visitors immediately upon arrivalProfessionally handles all phone calls and routes callers or answers questions in a timely and courteous mannerOffers refreshments (coffee, water...

Receptionist

  • Somerville, MA (22 miles from Westford, MA)
  • 1 day ago
  • Somerville, MA (22 miles from Westford, MA)
  • 1 day ago

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...

Receptionist

  • Peabody, MA (24 miles from Westford, MA)
  • 1 day ago
  • Peabody, MA (24 miles from Westford, MA)
  • 1 day ago

Front Desk Receptionist - Come be the face of Pilgrim as you greet visitors, patients, residents, and staff of Pilgrim Rehab! This is a part-time position. _ ____ Summary: The primary purpose of...

Hotel Front Desk

  • Framingham, MA (18 miles from Westford, MA)
  • 2 days ago
  • Framingham, MA (18 miles from Westford, MA)
  • 2 days ago

Flexible Scheduling The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests...

Front Desk The Artisan Hotel, at Tuscan Village, Tribute collection by Marriott

  • Salem, NH (17 miles from Westford, MA)
  • 3 days ago
  • Salem, NH (17 miles from Westford, MA)
  • 3 days ago

ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service....

Medical Receptionist

  • Maynard, MA (11 miles from Westford, MA)
  • 3 days ago
  • Maynard, MA (11 miles from Westford, MA)
  • 3 days ago

Reporting to the Practice Manager, the Clinical Office Coordinator performs a wide variety of front office responsibilities and support to the physician. Minimum Qualifications: Education: High...

Guest Services Rep Part Time-104020

  • Peabody, MA (24 miles from Westford, MA)
  • 3 days ago
  • Peabody, MA (24 miles from Westford, MA)
  • 3 days ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Medical Receptionist

  • Lowell, MA (8 miles from Westford, MA)
  • 3 days ago
  • Lowell, MA (8 miles from Westford, MA)
  • 3 days ago

Hours: 40 hours weekly, Monday-Friday 830am-5pm. Location: Westford Family Medicine. Job Profile Summary This role focuses on providing administrative and business support to the organization in...

Reservation Agent (Part-Time)

  • Woburn, MA (15 miles from Westford, MA)
  • 3 days ago
  • Woburn, MA (15 miles from Westford, MA)
  • 3 days ago

Return to Job Search Reservation Agent (Part-Time) U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a...

Front Desk and House Keeping positions

  • Salem, NH (17 miles from Westford, MA)
  • 4 days ago
  • Salem, NH (17 miles from Westford, MA)
  • 4 days ago

Now hiring the following Part-Time positions at Park View Inn: Front Desk Associate - Looking for an honest individual who enjoys helping others. Must be comfortable with computers, have good...

Weekend Receptionist/Secretary

  • Methuen, MA (16 miles from Westford, MA)
  • 5 days ago
  • Methuen, MA (16 miles from Westford, MA)
  • 5 days ago

St. Ann's Home & School, in Methuen, MA, is a leader in special education and residential programming, offering private day programs, child and adolescent residential services, along with a broad...

Administrative Assistant/Receptionist

  • Lowell, MA (8 miles from Westford, MA)
  • 5 days ago
  • Lowell, MA (8 miles from Westford, MA)
  • 5 days ago

Administrative Assistant/Receptionist Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is seeking an Administrative...

Receptionist

  • Northborough, MA (20 miles from Westford, MA)
  • 5 days ago
  • Northborough, MA (20 miles from Westford, MA)
  • 5 days ago

Provide professional, timely, courteous and accurate service to employees and customers Present a neat appearance and maintain professional or business attire at all times Be able to learn quickly and...

Demographic Data for Westford, MA

Moving to Westford, MA? Find some basic demographic data about Westford, MA below.


Local
National
24,618
649
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Westford, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Westford, MA offer the following education background
High School or GED
37.1%
Bachelor's Degree
23.1%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Westford, MA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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