Front Desk Attendant Jobs in Wilbraham, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Treatment Coordinator / Dental Receptionist
- Vernon, CT (20 miles from Wilbraham, MA)
- 18 hours ago
- Vernon, CT (20 miles from Wilbraham, MA)
- 18 hours ago
At [LOCATION NAME], an office within Dental Associates of Connecticut, our mission is to provide quality dental and personal care to all our patients in a relaxed and comfortable environment in...
- Springfield, MA (8 miles from Wilbraham, MA)
- 2 days ago
- Springfield, MA (8 miles from Wilbraham, MA)
- 2 days ago
Per Diem (Pool) Receptionist Career Opportunity - Nights & Weekends Fairlawn Rehabilitation Hospital / Worcester, MA Valued for your Receptionist Skills Are you a friendly and organized individual...
Medical Receptionist - Adult Medicine
- Chicopee, MA (8 miles from Wilbraham, MA)
- 3 days ago
- Chicopee, MA (8 miles from Wilbraham, MA)
- 3 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Windsor, CT (22 miles from Wilbraham, MA)
- 3 days ago
- Windsor, CT (22 miles from Wilbraham, MA)
- 3 days ago
The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: Greeting guests, complete the check- in/ check-out procedure through the...
- Springfield, MA (8 miles from Wilbraham, MA)
- 4 days ago
- Springfield, MA (8 miles from Wilbraham, MA)
- 4 days ago
You must be dependable, energetic, courteous, have good people skills and the ability to work with medical and all office staff....
- Florence, MA (18 miles from Wilbraham, MA)
- 4 days ago
- Florence, MA (18 miles from Wilbraham, MA)
- 4 days ago
FLORENCE Medical Receptionist Thank you for expressing your interest in pursuing a career with Valley Medical Group. We are a provider-owned, multi-specialty group. We proudly serve a diverse...
- Springfield, MA (3 miles from Wilbraham, MA)
- 4 days ago
- Springfield, MA (3 miles from Wilbraham, MA)
- 4 days ago
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for...
- Springfield, MA (8 miles from Wilbraham, MA)
- 5 days ago
- Springfield, MA (8 miles from Wilbraham, MA)
- 5 days ago
The Role : Dental Dreams LLC in Springfield, MA, is hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with...
Medical Receptionist - Gastroenterology
- Springfield, MA (8 miles from Wilbraham, MA)
- 7 days ago
- Springfield, MA (8 miles from Wilbraham, MA)
- 7 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
Medical Receptionist - Adult Medicine
- Southbridge, MA (20 miles from Wilbraham, MA)
- 9 days ago
- Southbridge, MA (20 miles from Wilbraham, MA)
- 9 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
Medical Receptionist Pediatrics
- Southbridge, MA (20 miles from Wilbraham, MA)
- 9 days ago
- Southbridge, MA (20 miles from Wilbraham, MA)
- 9 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Ludlow, MA (4 miles from Wilbraham, MA)
- 9 days ago
- Ludlow, MA (4 miles from Wilbraham, MA)
- 9 days ago
Key Responsibilities: Greet and direct visitors, clients, and vendors in a courteous and professional manner Answer and route incoming phone calls promptly and accurately Handle incoming and outgoing...
Customer Service Representative
- Stafford Springs, CT (13 miles from Wilbraham, MA)
- 10 days ago
- Stafford Springs, CT (13 miles from Wilbraham, MA)
- 10 days ago
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...
Hotel Guest Service Agent - Part time
- Sturbridge, MA (16 miles from Wilbraham, MA)
- 10 days ago
- Sturbridge, MA (16 miles from Wilbraham, MA)
- 10 days ago
The award winning Comfort Inn & Suites Sturbridge is hiring for energetic individuals who are a team player for our front desk agent position at the hotel. Previous Choice Hotels experience...
Medical Receptionist Pediatrics
- Springfield, MA (8 miles from Wilbraham, MA)
- 11 days ago
- Springfield, MA (8 miles from Wilbraham, MA)
- 11 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
Demographic Data for Wilbraham, MA
Moving to Wilbraham, MA? Find some basic demographic data about Wilbraham, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Wilbraham, MA
Highest Education Level
Front Desk Attendants in Wilbraham, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Decision Making
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Loading & Unloading
- Merchandising
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Data Entry
- Filing
- Inventory Management
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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