Front Desk Attendant Jobs in Wilbraham, MA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Southbridge, MA (20 miles from Wilbraham, MA)
- 5 days ago
- Southbridge, MA (20 miles from Wilbraham, MA)
- 5 days ago
Communicate with fellow guest services employees and other departments to ensure a seamless and positive guest experience....
- Windsor Locks, CT (18 miles from Wilbraham, MA)
- 5 days ago
- Windsor Locks, CT (18 miles from Wilbraham, MA)
- 5 days ago
Guest Service Agent Overview: Guest Service Agent is a fun, yet challenging role within the hotel, often the first and last point of contact for guests....
- Windsor, CT (22 miles from Wilbraham, MA)
- 5 days ago
- Windsor, CT (22 miles from Wilbraham, MA)
- 5 days ago
Additional Information** **Job Number** 25057294 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Hartford Windsor Airport, 1 Day Hill Road, Windsor, Connecticut, United States...
- Bloomfield, CT (24 miles from Wilbraham, MA)
- 5 days ago
- Bloomfield, CT (24 miles from Wilbraham, MA)
- 5 days ago
We are seeking a skilled and compassionate Medical Receptionist to join our dedicated team. If you have a passion for patient care and excellent organizational skills, we invite you to apply! The...
- South Windsor, CT (21 miles from Wilbraham, MA)
- 6 days ago
- South Windsor, CT (21 miles from Wilbraham, MA)
- 6 days ago
Connecticut GI, a division of GI Alliance, is looking for a full-time experienced Front Desk Coordinator to join our South Windsor Care Center! We are the largest gastroenterology practice in the...
- Enfield, CT (12 miles from Wilbraham, MA)
- 7 days ago
- Enfield, CT (12 miles from Wilbraham, MA)
- 7 days ago
Your challenges Monitor the front entrance and front lobby to ensure all employees, contractors/vendors, and visitors are greeted, authorized, and properly signed in. Verify visitor IDs, keep...
- Agawam, MA (10 miles from Wilbraham, MA)
- 12 days ago
- Agawam, MA (10 miles from Wilbraham, MA)
- 12 days ago
Receptionist Located in Agawam, MA Salary: Starting at \$19.00/hrExpress Employment is currently looking for a Receptionist for ourclient in Agawam, MA. Starting at \$19/hr Monday-Friday Day Shift...
Medical Receptionist - GI Department
- Springfield, MA (8 miles from Wilbraham, MA)
- 13 days ago
- Springfield, MA (8 miles from Wilbraham, MA)
- 13 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
Medical Receptionist / Front Desk Receptionist
- Vernon, CT (20 miles from Wilbraham, MA)
- 13 days ago
- Vernon, CT (20 miles from Wilbraham, MA)
- 13 days ago
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for...
Medical Receptionist - Thoracic Surgery - Per Diem
- Springfield, MA (8 miles from Wilbraham, MA)
- 16 days ago
- Springfield, MA (8 miles from Wilbraham, MA)
- 16 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Chicopee, MA (8 miles from Wilbraham, MA)
- 16 days ago
- Chicopee, MA (8 miles from Wilbraham, MA)
- 16 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
Medical Receptionist - Orthopedics
- Springfield, MA (8 miles from Wilbraham, MA)
- 16 days ago
- Springfield, MA (8 miles from Wilbraham, MA)
- 16 days ago
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
- Agawam, MA (10 miles from Wilbraham, MA)
- 16 days ago
- Agawam, MA (10 miles from Wilbraham, MA)
- 16 days ago
Receptionist Job Description: Greet people as they enter the Agency,answer calls, answer general information questions, screen visitors, anddeliver messages. Accurately type memos,...
Receptionist (Concierge-Part Timr)
- Longmeadow, MA (8 miles from Wilbraham, MA)
- 16 days ago
- Longmeadow, MA (8 miles from Wilbraham, MA)
- 16 days ago
Concierge (Receptionist) \| Part Time\| JGS Lifecare JGS Lifecare,located in the quaint town of Longmeadow, MA, has been the proudcaretaker of the elderly within the local community for over 100...
- Springfield, MA (8 miles from Wilbraham, MA)
- 17 days ago
- Springfield, MA (8 miles from Wilbraham, MA)
- 17 days ago
Our client is seeking a bilingual Receptionist to be the first point of contact for their valued clients. Key Responsibilities: Answer and direct incoming phone calls to the appropriate...
Demographic Data for Wilbraham, MA
Moving to Wilbraham, MA? Find some basic demographic data about Wilbraham, MA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Wilbraham, MA
Highest Education Level
Front Desk Attendants in Wilbraham, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Associates
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Housekeeping
- Wellness
- Complaint Resolution
- Reception
- Reimbursement
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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