Front Desk Attendant Jobs in Ann Arbor, MI
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving....
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....
Front Desk Receptionist (Ypsilanti)
- Ypsilanti, MI (12 miles from Ann Arbor, MI)
- 3 days ago
- Ypsilanti, MI (12 miles from Ann Arbor, MI)
- 3 days ago
The Role : KOS Services Inc. / Dental Dreams LLC in Ypsilanti, MI is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling...
Overview Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a...
Receptionist - Franchise Location
- Saline, MI (8 miles from Ann Arbor, MI)
- 3 days ago
- Saline, MI (8 miles from Ann Arbor, MI)
- 3 days ago
What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their...
Security Lobby Receptionist Flex
- Novi, MI (21 miles from Ann Arbor, MI)
- 3 days ago
- Novi, MI (21 miles from Ann Arbor, MI)
- 3 days ago
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and...
Front Desk Coordinator - Full Time
- Novi, MI (21 miles from Ann Arbor, MI)
- 5 days ago
- Novi, MI (21 miles from Ann Arbor, MI)
- 5 days ago
Front Desk Medical Coordinator At RestorixHealth, our mission is simpleto restore health and improve the quality of life - and access to care - for patients with wounds. We are seeking a customer...
- Plymouth, MI (17 miles from Ann Arbor, MI)
- 6 days ago
- Plymouth, MI (17 miles from Ann Arbor, MI)
- 6 days ago
Service-oriented; responsive to customer needs and courteous in approach....
- Novi, MI (21 miles from Ann Arbor, MI)
- 8 days ago
- Novi, MI (21 miles from Ann Arbor, MI)
- 8 days ago
Location: Fox Run Village by Erickson Senior Living Join our team as a Communications Specialist (Front Desk), a crucial role within our community. As the first point of contact for residents,...
Patient Service/Front Desk Coordinator Part Time
- Brighton, MI (21 miles from Ann Arbor, MI)
- 12 days ago
- Brighton, MI (21 miles from Ann Arbor, MI)
- 12 days ago
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...
As a Guest Service Representative at Nothing Bundt Cakes, you're more than just a team member - you're a celebration specialist!...
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....
Guest Services Rep Part Time-104020
- Novi, MI (21 miles from Ann Arbor, MI)
- 26 days ago
- Novi, MI (21 miles from Ann Arbor, MI)
- 26 days ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
SVS Vision - Retail Receptionist - Brighton, MI
- Brighton, MI (21 miles from Ann Arbor, MI)
- 26 days ago
- Brighton, MI (21 miles from Ann Arbor, MI)
- 26 days ago
Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest...
Guest Service Representative (FT) - Graduate by Hilton Ann Arbor
- Ann Arbor, MI
- 30+ days ago
- Ann Arbor, MI
- 30+ days ago
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team at Graduate by Hilton Ann Arbor!...
Demographic Data for Ann Arbor, MI
Moving to Ann Arbor, MI? Find some basic demographic data about Ann Arbor, MI below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Ann Arbor, MI
Highest Education Level
Front Desk Attendants in Ann Arbor, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Insurance Knowledge
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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