Front Desk Attendant Jobs in Ann Arbor, MI
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Concierge/Receptionist- Part Time
- Novi, MI (21 miles from Ann Arbor, MI)
- 2 days ago
- Novi, MI (21 miles from Ann Arbor, MI)
- 2 days ago
Report to: Human Resources Manager Schedule: 2pm-8pm, Tuesday & Wednesdays Salary: Starting at $16/hour When you work at Rose Senior Living Providence Park, you have a front-row seat to the...
- Howell, MI (21 miles from Ann Arbor, MI)
- 3 days ago
- Howell, MI (21 miles from Ann Arbor, MI)
- 3 days ago
POSITION PURPOSE The Receptionist serves as the first point of contact for students, families, staff and visitors at a special education school. This role provides high-quality customer service...
SVS Vision - Retail Receptionist - Wixom, MI
- Wixom, MI (23 miles from Ann Arbor, MI)
- 5 days ago
- Wixom, MI (23 miles from Ann Arbor, MI)
- 5 days ago
Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest...
Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving....
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....
- Whitmore Lake, MI (10 miles from Ann Arbor, MI)
- 9 days ago
- Whitmore Lake, MI (10 miles from Ann Arbor, MI)
- 9 days ago
Livingston Classical Academy in Whitmore Lake exists as a tuition-free public school to educate youth on our nation's founding principles and empowers them, as free citizens, to pursue a virtuous...
Patient Services Representative (Medical Receptionist)
- Canton, MI (19 miles from Ann Arbor, MI)
- 9 days ago
- Canton, MI (19 miles from Ann Arbor, MI)
- 9 days ago
We have a full time, front desk/medical receptionist position open at our clinic located at 6549 N Canton Center Rd, Canton, MI 48187. Scheduling is tentative 8am - 8pm, 3 shifts/week for full...
Receptionist - Join our EPIC Team!
- Westland, MI (24 miles from Ann Arbor, MI)
- 11 days ago
- Westland, MI (24 miles from Ann Arbor, MI)
- 11 days ago
Join our Four Chaplains Nursing Care Center team! The Receptionist functions as the primary contact person for in-coming calls and greeting all visitors. This position is also responsible for...
Company Description Over the last 30 years, Plymouth Physical Therapy Specialists has cultivated a state-of-the-art physical therapy practice focusing on putting our patients' needs first. Our...
- Plymouth, MI (17 miles from Ann Arbor, MI)
- 13 days ago
- Plymouth, MI (17 miles from Ann Arbor, MI)
- 13 days ago
Overview Fairmont of Northville is a 120-bed Senior Living Community located in Plymouth, MI. Fairmont of Northville provides a serene setting and compassionate care to our senior living and...
At Douglas J, we're looking for a Guest Services Associate who loves beauty, fashion, and the salon industry....
Greets all individuals arriving at the office courteously and ensures that their needs are met.2....
- Wixom, MI (23 miles from Ann Arbor, MI)
- 17 days ago
- Wixom, MI (23 miles from Ann Arbor, MI)
- 17 days ago
Springhill Suites by Marriott Detroit Wixom 49097 Alpha Drive Wixom, MI 48393 99 Room All Suite Marriott Discount after 90 days Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn...
- Milan, MI (15 miles from Ann Arbor, MI)
- 19 days ago
- Milan, MI (15 miles from Ann Arbor, MI)
- 19 days ago
Service-oriented; responsive to customer needs and courteous in approach....
- Westland, MI (24 miles from Ann Arbor, MI)
- 24 days ago
- Westland, MI (24 miles from Ann Arbor, MI)
- 24 days ago
oriented and follow policies and procedures Maintain product knowledge of the industry Greet customers when entering shop Entering and updating patient and customer information accurately with point...
Demographic Data for Ann Arbor, MI
Moving to Ann Arbor, MI? Find some basic demographic data about Ann Arbor, MI below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Ann Arbor, MI
Highest Education Level
Front Desk Attendants in Ann Arbor, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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