Front Desk Attendant Jobs in Birmingham, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 81 Jobs
All About Smiles

Dental Receptionist / Treatment Plan Coordinator

Dental Receptionist / Treatment Plan Coordinator At All About Smiles, our experienced team of dental professionals offer advanced treatments in general, cosmetic, and restorative dentistry. From...

Guest Service Representative/Cashier-15-20 hrs/week

  • Troy, MI (5 miles from Birmingham, MI)
  • 1 day ago
  • Troy, MI (5 miles from Birmingham, MI)
  • 1 day ago

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests....

Veterinary Receptionist- Evenings

  • Commerce Township, MI (14 miles from Birmingham, MI)
  • 1 day ago
  • Commerce Township, MI (14 miles from Birmingham, MI)
  • 1 day ago

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and...

Guest Service Representative

  • Detroit, MI (15 miles from Birmingham, MI)
  • 1 day ago
  • Detroit, MI (15 miles from Birmingham, MI)
  • 1 day ago

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation....

Medical Receptionist

  • Macomb, MI (17 miles from Birmingham, MI)
  • 2 days ago
  • Macomb, MI (17 miles from Birmingham, MI)
  • 2 days ago

Medical Receptionist What You Must Have High school graduate, college preferred At least one year general office experience, preferably in healthcare or hospice Knowledge of medical terminology...

Front Desk Receptionist/Medical Assistant

  • Eastpointe, MI (14 miles from Birmingham, MI)
  • 3 days ago
  • Eastpointe, MI (14 miles from Birmingham, MI)
  • 3 days ago

We are seeking customer service-oriented candidates who take pride in providing kind and compassionate service....

Greeter / Counter Desk Attendant

  • Allen Park, MI (19 miles from Birmingham, MI)
  • 3 days ago
  • Allen Park, MI (19 miles from Birmingham, MI)
  • 3 days ago

Overview Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a...

Receptionist - Franchise Location

  • Lake Orion, MI (12 miles from Birmingham, MI)
  • 3 days ago
  • Lake Orion, MI (12 miles from Birmingham, MI)
  • 3 days ago

What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their...

Security Lobby Receptionist Flex

  • Novi, MI (16 miles from Birmingham, MI)
  • 3 days ago
  • Novi, MI (16 miles from Birmingham, MI)
  • 3 days ago

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and...

Hotel Host (Guest Service Agent) Starting at $15.00

  • Utica, MI (13 miles from Birmingham, MI)
  • 3 days ago
  • Utica, MI (13 miles from Birmingham, MI)
  • 3 days ago

Previous guest service experience as well as the ability to communicate well with guests required. The Hyatt Place Experience....

Receptionist

  • Bloomfield Hills, MI (3 miles from Birmingham, MI)
  • 4 days ago
  • Bloomfield Hills, MI (3 miles from Birmingham, MI)
  • 4 days ago

BMW of Bloomfield Hills, is looking for a knowledgeable and friendly Receptionist to join our dealership team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive...

(Part-Time) Receptionist

  • Ray, MI (21 miles from Birmingham, MI)
  • 4 days ago
  • Ray, MI (21 miles from Birmingham, MI)
  • 4 days ago

WAGE: $15.70 per hour (up to 1,500 hours per year) Eligible part-time employees will receive up to a $5.75 per hour retention bonus for all hours worked from Memorial Day through Labor Day. For...

Front Desk Agent

  • Detroit, MI (15 miles from Birmingham, MI)
  • 4 days ago
  • Detroit, MI (15 miles from Birmingham, MI)
  • 4 days ago

Shinola Hotel 1400 Woodward Avenue Detroit, MI 48226 Hotel with 129 Rooms Managed By Sage Hospitality Group Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Compensation:...

Front Desk Coordinator - Full Time

  • Rochester, MI (13 miles from Birmingham, MI)
  • 5 days ago
  • Rochester, MI (13 miles from Birmingham, MI)
  • 5 days ago

Front Desk Medical Coordinator At RestorixHealth, our mission is simpleto restore health and improve the quality of life - and access to care - for patients with wounds. We are seeking a customer...

Front Desk Receptionist

  • Birmingham, MI
  • 5 days ago
  • Birmingham, MI
  • 5 days ago

About Us AirSculpt is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. The minimally invasive procedure...

Demographic Data for Birmingham, MI

Moving to Birmingham, MI? Find some basic demographic data about Birmingham, MI below.


Local
National
21,817
1,383
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Birmingham, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Birmingham, MI offer the following education background
High School or GED
36.5%
Bachelor's Degree
23.4%
Associate's Degree
14.7%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Birmingham, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »