Front Desk Attendant Jobs in East Lansing, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 17 Jobs

Receptionist - Franchise Location

  • Stockbridge, MI (23 miles from East Lansing, MI)
  • 3 days ago
  • Stockbridge, MI (23 miles from East Lansing, MI)
  • 3 days ago

What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their...

Guest Service Representative / Customer Service

  • Okemos, MI (2 miles from East Lansing, MI)
  • 4 days ago
  • Okemos, MI (2 miles from East Lansing, MI)
  • 4 days ago

While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....

Smg - Medical Receptionist

  • Okemos, MI (2 miles from East Lansing, MI)
  • 9 days ago
  • Okemos, MI (2 miles from East Lansing, MI)
  • 9 days ago

Job Opportunity Job ID: 49998 Positions Location: Okemos, MI Job Description General Purpose of Job: Perform Description: Positions Location: Okemos, MI Job Description General Purpose of Job :...

Administrative Assistant/Receptionist - Lansing Center

  • Lansing, MI (6 miles from East Lansing, MI)
  • 10 days ago
  • Lansing, MI (6 miles from East Lansing, MI)
  • 10 days ago

Administrative Assistant/Receptionist DEPARTMENT: Administration REPORTS TO: General Manager FLSA STATUS: Salaried non-exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to...

Call Center Receptionist

  • East Lansing, MI
  • 11 days ago
  • East Lansing, MI
  • 11 days ago

Job Type: FT40 Pay: starting $17ph Schedule: Mon-Friday, no nights or weekends Shift: General 8/hr shift (Shift times will vary with department schedules) Are you tired of working long hours? Does...

Front Desk Reception- AC Marriott / Hyatt House Lansing - PT or FT

  • Lansing, MI (6 miles from East Lansing, MI)
  • 12 days ago
  • Lansing, MI (6 miles from East Lansing, MI)
  • 12 days ago

As a Front Desk Clerk or Guest Services Clerk, you’ll be at the heart of the hotel, where every interaction counts....

Gallery Host - Hotel Front Desk Agent Hyatt Place Lansing

  • Lansing, MI (6 miles from East Lansing, MI)
  • 12 days ago
  • Lansing, MI (6 miles from East Lansing, MI)
  • 12 days ago

• Act with integrity, honesty and knowledge that promote the culture, values and philosophy of Hyatt Place. • Displays dignity and respect of others at all times. • Assist guest with check in and...

Front Desk Reception- AC Marriott / Hyatt House Lansing - or

  • Lansing, MI (6 miles from East Lansing, MI)
  • 12 days ago
  • Lansing, MI (6 miles from East Lansing, MI)
  • 12 days ago

As a Front Desk Clerk or Guest Services Clerk, you'll be at the heart of the hotel, where every interaction counts....

Guest Service Representative (FT)

  • East Lansing, MI
  • 16 days ago
  • East Lansing, MI
  • 16 days ago

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team!...

Front Desk Reception- Downtown Lansing! 3pm-11pm

  • Lansing, MI (6 miles from East Lansing, MI)
  • 22 days ago
  • Lansing, MI (6 miles from East Lansing, MI)
  • 22 days ago

Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience, they can have by: Assisting guests efficiently, courteously...

Front Desk Reception

  • Lansing, MI (6 miles from East Lansing, MI)
  • 23 days ago
  • Lansing, MI (6 miles from East Lansing, MI)
  • 23 days ago

Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience, they can have by: Assisting guests efficiently, courteously...

Car - Medical Receptionist

  • Lansing, MI (6 miles from East Lansing, MI)
  • 30+ days ago
  • Lansing, MI (6 miles from East Lansing, MI)
  • 30+ days ago

Description: Positions Location: Fowler, MI Job Description General Purpose of Job: The Receptionist answers the telephone, makes patient appointments, routes calls, greets patients, and updates...

Reservation Agent Michigan State University

  • East Lansing, MI
  • 30+ days ago
  • East Lansing, MI
  • 30+ days ago

Perform the duties of front desk, including greeting guests, answering questions, providing directions, performing check-ins and check-outs and coordinating with other units to fulfill guest...

Car - Medical Receptionist

  • Fowler, MI (23 miles from East Lansing, MI)
  • 30+ days ago
  • Fowler, MI (23 miles from East Lansing, MI)
  • 30+ days ago

Job Opportunity Job ID: 49602 Positions Location: Fowler, MI Job Description General Purpose of Job: The Receptionist Description: Positions Location: Fowler, MI Job Description General Purpose of...

Front Desk Supervisor-AC Hotel

  • Lansing, MI (6 miles from East Lansing, MI)
  • 60+ days ago
  • Lansing, MI (6 miles from East Lansing, MI)
  • 60+ days ago

As a Front Desk Supervisor, you'll be the driving force behind our front desk team, shaping an environment where guest service and hospitality shine!...

Demographic Data for East Lansing, MI

Moving to East Lansing, MI? Find some basic demographic data about East Lansing, MI below.


Local
National
66,136
1,128
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in East Lansing, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in East Lansing, MI offer the following education background
High School or GED
36.5%
Bachelor's Degree
23.4%
Associate's Degree
14.7%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in East Lansing, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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