Front Desk Attendant Jobs in Ferndale, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 74 Jobs
Eye Care Partners

Patient Coordinator/Medical Receptionist

Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice...

Reservation Agent

  • Detroit, MI (8 miles from Ferndale, MI)
  • 7 hours ago
  • Detroit, MI (8 miles from Ferndale, MI)
  • 7 hours ago

Maintains a friendly, cheerful and courteous demeanor at all times. Manages resources including franchise systems, yield systems and tracking systems....

Guest Services Rep Part Time-104020

  • Novi, MI (19 miles from Ferndale, MI)
  • 14 hours ago
  • Novi, MI (19 miles from Ferndale, MI)
  • 14 hours ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Receptionist

  • Royal Oak, MI (1 mile from Ferndale, MI)
  • 14 hours ago
  • Royal Oak, MI (1 mile from Ferndale, MI)
  • 14 hours ago

Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure...

Front Desk Receptionist

  • Farmington Hills, MI (13 miles from Ferndale, MI)
  • 4 days ago
  • Farmington Hills, MI (13 miles from Ferndale, MI)
  • 4 days ago

Date Posted: 7/3/2025 Job Code: Receptionist - Corporate (Temporary) Location: Newbury Management Company Address: 31200 Northwestern Hwy City: Farmington Hills State: MI Country: United States of...

Front Desk Receptionist

  • Lake Angelus, MI (15 miles from Ferndale, MI)
  • 4 days ago
  • Lake Angelus, MI (15 miles from Ferndale, MI)
  • 4 days ago

The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...

Reservation Agent

  • Detroit, MI (8 miles from Ferndale, MI)
  • 4 days ago
  • Detroit, MI (8 miles from Ferndale, MI)
  • 4 days ago

Reservation Agent STWHJ Detroit, Michigan, United States 20 hours ago Quick Job type Full-time Part-time Remote Quick Job description We are seeking an outgoing individual for our Remote Travel...

Front Desk Coordinator - Clarkston, MI

  • Clarkston, MI (22 miles from Ferndale, MI)
  • 5 days ago
  • Clarkston, MI (22 miles from Ferndale, MI)
  • 5 days ago

Job Title: Wellness Coordinator - Part-Time Pay Range: $15 - $17 per hour (depending on experience) + BONUS Potential Will need evening and weekend availability Fun work environment with fabulous...

Front Desk Agent

  • Southfield, MI (8 miles from Ferndale, MI)
  • 5 days ago
  • Southfield, MI (8 miles from Ferndale, MI)
  • 5 days ago

Hotel: Southfield Westin 1500 Town Center Southfield, MI 48075 Front Desk Agent Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Whats in it for you? The...

Concierge/Receptionist- PRN

  • Novi, MI (19 miles from Ferndale, MI)
  • 6 days ago
  • Novi, MI (19 miles from Ferndale, MI)
  • 6 days ago

When you work at Rose Senior Living Providence Park, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company -...

Front Desk Receptionist -Livonia Full Time

  • Livonia, MI (13 miles from Ferndale, MI)
  • 6 days ago
  • Livonia, MI (13 miles from Ferndale, MI)
  • 6 days ago

Our Company Gateway Pediatric Therapy Overview Gateway Pediatric Therapy provides ABA services for children ages 2-21 with Autism Spectrum Disorder, developmental disabilities and other language...

PT Receptionist for Senior Living

  • Canton, MI (19 miles from Ferndale, MI)
  • 6 days ago
  • Canton, MI (19 miles from Ferndale, MI)
  • 6 days ago

Responsibilities/Qualifications Kingsley Senior Living Facility is looking for an amazing Receptionist. The Receptionist is the person that meets and greets our residents daily and asks, What can...

Customer Service Representative

  • Dearborn, MI (10 miles from Ferndale, MI)
  • 6 days ago
  • Dearborn, MI (10 miles from Ferndale, MI)
  • 6 days ago

Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a...

Customer Service Representative

  • Detroit, MI (8 miles from Ferndale, MI)
  • 6 days ago
  • Detroit, MI (8 miles from Ferndale, MI)
  • 6 days ago

Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...

Guest Service Representative

  • Grosse Pointe, MI (12 miles from Ferndale, MI)
  • 7 days ago
  • Grosse Pointe, MI (12 miles from Ferndale, MI)
  • 7 days ago

As a Guest Service Representative at Nothing Bundt Cakes, you're more than just a team member - you're a celebration specialist!...

Demographic Data for Ferndale, MI

Moving to Ferndale, MI? Find some basic demographic data about Ferndale, MI below.


Local
National
21,564
699
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...

Salary for Front Desk Attendant Jobs in Ferndale, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Ferndale, MI offer the following education background
High School or GED
36.7%
Bachelor's Degree
23.3%
Associate's Degree
14.6%
Vocational Degree or Certification
14.0%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Ferndale, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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