Front Desk Attendant Jobs in Grosse Pointe, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 59 Jobs
Eye Care Partners

Patient Coordinator/Medical Receptionist

Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice...

Reservation Agent

  • Detroit, MI (7 miles from Grosse Pointe, MI)
  • 2 days ago
  • Detroit, MI (7 miles from Grosse Pointe, MI)
  • 2 days ago

Reservation Agent STWHJ Detroit, Michigan, United States 20 hours ago Quick Job type Full-time Part-time Remote Quick Job description We are seeking an outgoing individual for our Remote Travel...

Front Desk Agent

  • Southfield, MI (20 miles from Grosse Pointe, MI)
  • 2 days ago
  • Southfield, MI (20 miles from Grosse Pointe, MI)
  • 2 days ago

Hotel: Southfield Westin 1500 Town Center Southfield, MI 48075 Front Desk Agent Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Whats in it for you? The...

Receptionist

  • Troy, MI (19 miles from Grosse Pointe, MI)
  • 3 days ago
  • Troy, MI (19 miles from Grosse Pointe, MI)
  • 3 days ago

Position Title: Receptionist Department: Store Administration Supervisor: Branch Manager FLSA: Non-exempt Position Summary: Provides general office support with a variety of clerical activities...

Front Desk Receptionist -Livonia Full Time

  • Livonia, MI (22 miles from Grosse Pointe, MI)
  • 4 days ago
  • Livonia, MI (22 miles from Grosse Pointe, MI)
  • 4 days ago

Our Company Gateway Pediatric Therapy Overview Gateway Pediatric Therapy provides ABA services for children ages 2-21 with Autism Spectrum Disorder, developmental disabilities and other language...

Customer Service Representative

  • Dearborn, MI (14 miles from Grosse Pointe, MI)
  • 4 days ago
  • Dearborn, MI (14 miles from Grosse Pointe, MI)
  • 4 days ago

Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a...

Customer Service Representative

  • Detroit, MI (7 miles from Grosse Pointe, MI)
  • 4 days ago
  • Detroit, MI (7 miles from Grosse Pointe, MI)
  • 4 days ago

Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...

Guest Service Representative

  • Grosse Pointe, MI
  • 4 days ago
  • Grosse Pointe, MI
  • 4 days ago

As a Guest Service Representative at Nothing Bundt Cakes, you're more than just a team member - you're a celebration specialist!...

Patient Services Representative (Medical Receptionist)

  • Troy, MI (19 miles from Grosse Pointe, MI)
  • 4 days ago
  • Troy, MI (19 miles from Grosse Pointe, MI)
  • 4 days ago

Corewell Health Urgent Care - Deliver Exceptional Patient Care with Purpose Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Corewell Health Urgent...

Front Desk Receptionist

  • Madison Heights, MI (12 miles from Grosse Pointe, MI)
  • 5 days ago
  • Madison Heights, MI (12 miles from Grosse Pointe, MI)
  • 5 days ago

The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...

Bilingual Medical Receptionist

  • Detroit, MI (7 miles from Grosse Pointe, MI)
  • 5 days ago
  • Detroit, MI (7 miles from Grosse Pointe, MI)
  • 5 days ago

Handles phone calls in a timely and courteous manner. Communicates and coordinates with office manager and clinic team....

Dental Front Desk Receptionist

  • Warren, MI (9 miles from Grosse Pointe, MI)
  • 5 days ago
  • Warren, MI (9 miles from Grosse Pointe, MI)
  • 5 days ago

Welcome to Destiny Dental Care We are a fast pace growing dental company seeking a Dental receptionist for our busy, family practice in Warren, MI. We were founded with the goal of providing...

Receptionist/Administrative Services Assistant - Memory Care - Part-time - Weekends

  • Sterling Heights, MI (14 miles from Grosse Pointe, MI)
  • 5 days ago
  • Sterling Heights, MI (14 miles from Grosse Pointe, MI)
  • 5 days ago

Arden Courts Sterling Heights is hiring a part-time Administrative Services Assistant As an Administrative Services Assistant you perform receptionist, clerical, and administrative duties. Because...

Front Desk Representative - MGM Grand Detroit

  • Detroit, MI (7 miles from Grosse Pointe, MI)
  • 5 days ago
  • Detroit, MI (7 miles from Grosse Pointe, MI)
  • 5 days ago

service experience Strong listening skills to understand guest needs and concerns, ensuring satisfaction and resolving issues promptly....

Medical Receptionist - Shelby Township, MI

  • Shelby Township, MI (20 miles from Grosse Pointe, MI)
  • 6 days ago
  • Shelby Township, MI (20 miles from Grosse Pointe, MI)
  • 6 days ago

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery’s mission is to deliver the highest quality patient care and experience...

Demographic Data for Grosse Pointe, MI

Moving to Grosse Pointe, MI? Find some basic demographic data about Grosse Pointe, MI below.


Local
National
48,845
1,206
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...

Salary for Front Desk Attendant Jobs in Grosse Pointe, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Grosse Pointe, MI offer the following education background
High School or GED
36.7%
Bachelor's Degree
23.2%
Associate's Degree
14.6%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Grosse Pointe, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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