Front Desk Attendant Jobs in Gwinn, MI
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Ishpeming, MI (16 miles from Gwinn, MI)
- 4 days ago
- Ishpeming, MI (16 miles from Gwinn, MI)
- 4 days ago
Greets patients and visitors in a prompt, courteous, and helpful manner....
- Marquette, MI (17 miles from Gwinn, MI)
- 21 days ago
- Marquette, MI (17 miles from Gwinn, MI)
- 21 days ago
You have a strong sense of guest service and can think on your feet. Youre good at reacting to potential issues. Youre happy to work with guests. You have a positive and friendly attitude....
Guest Service Representative II - Bookkeeping
- Marquette, MI (17 miles from Gwinn, MI)
- 23 days ago
- Marquette, MI (17 miles from Gwinn, MI)
- 23 days ago
Provide backup to the Guest Service Manager and Senior Guest Service Manager in his/her absence....
- Marquette, MI (17 miles from Gwinn, MI)
- 24 days ago
- Marquette, MI (17 miles from Gwinn, MI)
- 24 days ago
Our client, a professional law office, is seeking a Part Time Office Receptionist to join their team. As a Part Time Office Receptionist, you will be an essential part of the office, supporting...
- Marquette, MI (17 miles from Gwinn, MI)
- 29 days ago
- Marquette, MI (17 miles from Gwinn, MI)
- 29 days ago
You have a strong sense of guest service and can think on your feet. Youre proactive, and can stop a problem before it starts. Youre happy to work with guests....
- Marquette, MI (17 miles from Gwinn, MI)
- 30+ days ago
- Marquette, MI (17 miles from Gwinn, MI)
- 30+ days ago
Our client, a leading medical practice, is seeking a Receptionist to join their team. As a Receptionist, you will be part of the administrative support team, ensuring a welcoming environment for...
Demographic Data for Gwinn, MI
Moving to Gwinn, MI? Find some basic demographic data about Gwinn, MI below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Gwinn, MI
Highest Education Level
Front Desk Attendants in Gwinn, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Telephone Skills
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »