Front Desk Attendant Jobs in Lansing, MI
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Treasury Customer Service Representative 6-E8 Print ( Apply Treasury Customer Service Representative 6-E8 Salary $21.27 - $29.31 Hourly Location Dimondale, MI Job Type Permanent Full Time Remote...
Remote Customer Service Representative (Michigan residents)
- Lansing, MI
- 3 days ago
- Lansing, MI
- 3 days ago
About the Role** **_Location: Remote_** **_-_** **_Michigan residents_** In this remote Customer Service Representative position at Morley, you'll be trained as an important liaison between car...
Remote Work- Eaton Rapids, MI (16 miles from Lansing, MI)
- 3 days ago
- Eaton Rapids, MI (16 miles from Lansing, MI)
- 3 days ago
Location: Lansing, MI Job Type: Full-Time 40 hours per week Schedule: 8AM - 5PM M-F Pay Rate: $18.00/hour to start with advancement opportunities Does this position have a (paid) on-call rotation:...
- Mason, MI (11 miles from Lansing, MI)
- 8 days ago
- Mason, MI (11 miles from Lansing, MI)
- 8 days ago
Job Opportunity Job ID: 49423 Positions Location: Mason, MI Job Description General Purpose of Job: Perform Description: Positions Location: Mason, MI Job Description General Purpose of Job :...
- Okemos, MI (6 miles from Lansing, MI)
- 9 days ago
- Okemos, MI (6 miles from Lansing, MI)
- 9 days ago
At Douglas J, we're looking for a Guest Services Associate who loves beauty, fashion, and the salon industry....
Under the supervision of the Friend of the Court Records Supervisor / greets clients at the front desk. Answers general questions as well as questions regarding court hearings, account balances,...
Description: Positions Location: East Lansing, MI University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration...
Patient Service/Front Desk Coordinator Part Time
- Charlotte, MI (17 miles from Lansing, MI)
- 10 days ago
- Charlotte, MI (17 miles from Lansing, MI)
- 10 days ago
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...
- East Lansing, MI (6 miles from Lansing, MI)
- 11 days ago
- East Lansing, MI (6 miles from Lansing, MI)
- 11 days ago
Job Opportunity Job ID: 48444 Positions Location: East Lansing, MI University of Michigan Health - Sparrow is an Equal Description: Positions Location: East Lansing, MI University of Michigan...
Front Desk Reception- AC Marriott / Hyatt House Lansing - PT or FT
- Lansing, MI
- 12 days ago
- Lansing, MI
- 12 days ago
As a Front Desk Clerk or Guest Services Clerk, you’ll be at the heart of the hotel, where every interaction counts....
As a Front Desk Supervisor, you'll be the driving force behind our front desk team, shaping an environment where guest service and hospitality shine!...
- Bath, MI (8 miles from Lansing, MI)
- 14 days ago
- Bath, MI (8 miles from Lansing, MI)
- 14 days ago
Position Overview and Major Responsibilities Roles and Responsibilities As a receptionist, you will specialize in providing professional, courteous, and efficient support for BS&A's reception team....
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
Front Desk Receptionist/Registration
- Haslett, MI (9 miles from Lansing, MI)
- 30+ days ago
- Haslett, MI (9 miles from Lansing, MI)
- 30+ days ago
Front Desk Receptionist/Registration Welcome to Red Cedar Surgery Center Red Cedar Surgery Center is committed to providing our patients with an exceptional outpatient surgery experience in a...
- Charlotte, MI (17 miles from Lansing, MI)
- 30+ days ago
- Charlotte, MI (17 miles from Lansing, MI)
- 30+ days ago
of the outpatient registration function Typing and computer skills necessary for the creation and compilation of various departmental records and documents Interpersonal skills necessary to provide courteous...
Demographic Data for Lansing, MI
Moving to Lansing, MI? Find some basic demographic data about Lansing, MI below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Lansing, MI
Highest Education Level
Front Desk Attendants in Lansing, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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