Front Desk Attendant Jobs in Lansing, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 20 Jobs

Treasury Customer Service Representative 6-E8

  • Lansing, MI
  • 3 days ago
  • Lansing, MI
  • 3 days ago

Treasury Customer Service Representative 6-E8 Print ( Apply Treasury Customer Service Representative 6-E8 Salary $21.27 - $29.31 Hourly Location Dimondale, MI Job Type Permanent Full Time Remote...

Remote Customer Service Representative (Michigan residents)

  • Lansing, MI
  • 3 days ago
  • Lansing, MI
  • 3 days ago

About the Role** **_Location: Remote_** **_-_** **_Michigan residents_** In this remote Customer Service Representative position at Morley, you'll be trained as an important liaison between car...

Remote Work

Medical Receptionist

  • Eaton Rapids, MI (16 miles from Lansing, MI)
  • 3 days ago
  • Eaton Rapids, MI (16 miles from Lansing, MI)
  • 3 days ago

Location: Lansing, MI Job Type: Full-Time 40 hours per week Schedule: 8AM - 5PM M-F Pay Rate: $18.00/hour to start with advancement opportunities Does this position have a (paid) on-call rotation:...

Smg - Medical Receptionist

  • Mason, MI (11 miles from Lansing, MI)
  • 8 days ago
  • Mason, MI (11 miles from Lansing, MI)
  • 8 days ago

Job Opportunity Job ID: 49423 Positions Location: Mason, MI Job Description General Purpose of Job: Perform Description: Positions Location: Mason, MI Job Description General Purpose of Job :...

Salon Front Desk Associate

  • Okemos, MI (6 miles from Lansing, MI)
  • 9 days ago
  • Okemos, MI (6 miles from Lansing, MI)
  • 9 days ago

At Douglas J, we're looking for a Guest Services Associate who loves beauty, fashion, and the salon industry....

Receptionist - Foc

  • Lansing, MI
  • 9 days ago
  • Lansing, MI
  • 9 days ago

Under the supervision of the Friend of the Court Records Supervisor / greets clients at the front desk. Answers general questions as well as questions regarding court hearings, account balances,...

Medical Receptionist

  • Lansing, MI
  • 10 days ago
  • Lansing, MI
  • 10 days ago

Description: Positions Location: East Lansing, MI University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration...

Patient Service/Front Desk Coordinator Part Time

  • Charlotte, MI (17 miles from Lansing, MI)
  • 10 days ago
  • Charlotte, MI (17 miles from Lansing, MI)
  • 10 days ago

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...

Medical Receptionist

  • East Lansing, MI (6 miles from Lansing, MI)
  • 11 days ago
  • East Lansing, MI (6 miles from Lansing, MI)
  • 11 days ago

Job Opportunity Job ID: 48444 Positions Location: East Lansing, MI University of Michigan Health - Sparrow is an Equal Description: Positions Location: East Lansing, MI University of Michigan...

Front Desk Reception- AC Marriott / Hyatt House Lansing - PT or FT

  • Lansing, MI
  • 12 days ago
  • Lansing, MI
  • 12 days ago

As a Front Desk Clerk or Guest Services Clerk, you’ll be at the heart of the hotel, where every interaction counts....

Front Desk Supervisor-AC Hotel

  • Lansing, MI
  • 12 days ago
  • Lansing, MI
  • 12 days ago

As a Front Desk Supervisor, you'll be the driving force behind our front desk team, shaping an environment where guest service and hospitality shine!...

Receptionist

  • Bath, MI (8 miles from Lansing, MI)
  • 14 days ago
  • Bath, MI (8 miles from Lansing, MI)
  • 14 days ago

Position Overview and Major Responsibilities Roles and Responsibilities As a receptionist, you will specialize in providing professional, courteous, and efficient support for BS&A's reception team....

Front Desk Agent- Dual Hotel!

  • Lansing, MI
  • 15 days ago
  • Lansing, MI
  • 15 days ago

Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...

Front Desk Receptionist/Registration

  • Haslett, MI (9 miles from Lansing, MI)
  • 30+ days ago
  • Haslett, MI (9 miles from Lansing, MI)
  • 30+ days ago

Front Desk Receptionist/Registration Welcome to Red Cedar Surgery Center Red Cedar Surgery Center is committed to providing our patients with an exceptional outpatient surgery experience in a...

Seh-Medical Receptionist

  • Charlotte, MI (17 miles from Lansing, MI)
  • 30+ days ago
  • Charlotte, MI (17 miles from Lansing, MI)
  • 30+ days ago

of the outpatient registration function Typing and computer skills necessary for the creation and compilation of various departmental records and documents Interpersonal skills necessary to provide courteous...

Demographic Data for Lansing, MI

Moving to Lansing, MI? Find some basic demographic data about Lansing, MI below.


Local
National
161,419
3,880
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Lansing, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Lansing, MI offer the following education background
High School or GED
36.9%
Bachelor's Degree
23.2%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Lansing, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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