Front Desk Attendant Jobs in Lansing, MI
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Receptionist - Franchise Location
- Williamston, MI (14 miles from Lansing, MI)
- 3 days ago
- Williamston, MI (14 miles from Lansing, MI)
- 3 days ago
What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their...
Guest Service Representative / Customer Service
- Okemos, MI (6 miles from Lansing, MI)
- 4 days ago
- Okemos, MI (6 miles from Lansing, MI)
- 4 days ago
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....
- Okemos, MI (6 miles from Lansing, MI)
- 9 days ago
- Okemos, MI (6 miles from Lansing, MI)
- 9 days ago
Job Opportunity Job ID: 49998 Positions Location: Okemos, MI Job Description General Purpose of Job: Perform Description: Positions Location: Okemos, MI Job Description General Purpose of Job :...
Administrative Assistant/Receptionist - Lansing Center
- Lansing, MI
- 10 days ago
- Lansing, MI
- 10 days ago
Administrative Assistant/Receptionist DEPARTMENT: Administration REPORTS TO: General Manager FLSA STATUS: Salaried non-exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to...
- East Lansing, MI (6 miles from Lansing, MI)
- 11 days ago
- East Lansing, MI (6 miles from Lansing, MI)
- 11 days ago
Job Type: FT40 Pay: starting $17ph Schedule: Mon-Friday, no nights or weekends Shift: General 8/hr shift (Shift times will vary with department schedules) Are you tired of working long hours? Does...
Front Desk Reception- AC Marriott / Hyatt House Lansing - PT or FT
- Lansing, MI
- 12 days ago
- Lansing, MI
- 12 days ago
As a Front Desk Clerk or Guest Services Clerk, you’ll be at the heart of the hotel, where every interaction counts....
Gallery Host - Hotel Front Desk Agent Hyatt Place Lansing
- Lansing, MI
- 12 days ago
- Lansing, MI
- 12 days ago
• Act with integrity, honesty and knowledge that promote the culture, values and philosophy of Hyatt Place. • Displays dignity and respect of others at all times. • Assist guest with check in and...
Front Desk Reception- AC Marriott / Hyatt House Lansing - or
- Lansing, MI
- 12 days ago
- Lansing, MI
- 12 days ago
As a Front Desk Clerk or Guest Services Clerk, you'll be at the heart of the hotel, where every interaction counts....
Guest Service Representative (FT)
- East Lansing, MI (6 miles from Lansing, MI)
- 16 days ago
- East Lansing, MI (6 miles from Lansing, MI)
- 16 days ago
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team!...
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience, they can have by: Assisting guests efficiently, courteously...
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience, they can have by: Assisting guests efficiently, courteously...
Description: Positions Location: Fowler, MI Job Description General Purpose of Job: The Receptionist answers the telephone, makes patient appointments, routes calls, greets patients, and updates...
Reservation Agent Michigan State University
- East Lansing, MI (6 miles from Lansing, MI)
- 30+ days ago
- East Lansing, MI (6 miles from Lansing, MI)
- 30+ days ago
Perform the duties of front desk, including greeting guests, answering questions, providing directions, performing check-ins and check-outs and coordinating with other units to fulfill guest...
- Fowler, MI (21 miles from Lansing, MI)
- 30+ days ago
- Fowler, MI (21 miles from Lansing, MI)
- 30+ days ago
Job Opportunity Job ID: 49602 Positions Location: Fowler, MI Job Description General Purpose of Job: The Receptionist Description: Positions Location: Fowler, MI Job Description General Purpose of...
As a Front Desk Supervisor, you'll be the driving force behind our front desk team, shaping an environment where guest service and hospitality shine!...
Demographic Data for Lansing, MI
Moving to Lansing, MI? Find some basic demographic data about Lansing, MI below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Lansing, MI
Highest Education Level
Front Desk Attendants in Lansing, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Insurance Knowledge
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »