Front Desk Attendant Jobs in Lansing, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-4 of 4 Jobs

Intake Receptionist/Food Pantry Coordinator

  • The Salvation Army
  • Lansing, MI
  • 30+ days ago
  • Lansing, MI
  • 30+ days ago

At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most. Position...

In Person

On-Call/Front Desk Clerk

  • Concord Hospitality
  • East Lansing, MI (6 miles from Lansing, MI)
  • 45+ days ago
  • East Lansing, MI (6 miles from Lansing, MI)
  • 45+ days ago

Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...

In Person

Front Desk Clerk

  • Concord Hospitality
  • East Lansing, MI (6 miles from Lansing, MI)
  • 45+ days ago
  • East Lansing, MI (6 miles from Lansing, MI)
  • 45+ days ago

Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...

In Person

Front Desk Agent

  • Crestline Hotels & Resorts, LLC
  • East Lansing, MI (6 miles from Lansing, MI)
  • 45+ days ago
  • East Lansing, MI (6 miles from Lansing, MI)
  • 45+ days ago

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information,...

In Person

Demographic Data for Lansing, MI

Moving to Lansing, MI? Find some basic demographic data about Lansing, MI below.

Local
National
161,419
3,880
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Coggno
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Coggno
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...
Alison
Diploma in Reception Skills and Front Desk Operations
Have you ever wondered why some receptionists create an effortless sense of trust while others struggle to keep up? Many people step into front desk roles without the confidence, communication...
Register to search for more online courses. >>>

Salary for Front Desk Attendant Jobs in Lansing, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Lansing, MI offer the following education background
High School or GED
34.9%
Bachelor's Degree
24.1%
Associate's Degree
15.2%
Vocational Degree or Certification
14.1%
Master's Degree
5.4%
Some College
3.6%
Some High School
1.9%
Doctorate Degree
0.8%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Lansing, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Front Desk Attendant position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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