Front Desk Attendant Jobs in Mason, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 20 Jobs

Seh-Medical Receptionist

  • Mason, MI
  • 2 hours ago
  • Mason, MI
  • 2 hours ago

Job Opportunity Job ID: 49806 Positions Location: Mason, MI Job Description General Purpose of Job: Greets and Description: Positions Location: Mason, MI Job Description General Purpose of Job :...

Front Desk Reception- Downtown Lansing! 3pm-11pm

  • Lansing, MI (11 miles from Mason, MI)
  • 3 days ago
  • Lansing, MI (11 miles from Mason, MI)
  • 3 days ago

Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience, they can have by: Assisting guests efficiently, courteously...

Dental Front Desk Receptionist

  • Lansing, MI (11 miles from Mason, MI)
  • 4 days ago
  • Lansing, MI (11 miles from Mason, MI)
  • 4 days ago

Welcome to Destiny Dental Care We are a fast pace growing dental company seeking a Dental receptionist for our busy, family practice in Lansing, MI. We were founded with the goal of providing...

Front Desk Reception

  • Lansing, MI (11 miles from Mason, MI)
  • 4 days ago
  • Lansing, MI (11 miles from Mason, MI)
  • 4 days ago

Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience, they can have by: Assisting guests efficiently, courteously...

Senior Service Desk Agent

  • Lansing, MI (11 miles from Mason, MI)
  • 5 days ago
  • Lansing, MI (11 miles from Mason, MI)
  • 5 days ago

Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $23-$27 per hour **The Work** The Senior Service Desk Agent...

Smg - Medical Receptionist

  • Dewitt, MI (20 miles from Mason, MI)
  • 7 days ago
  • Dewitt, MI (20 miles from Mason, MI)
  • 7 days ago

Job Opportunity Job ID: 49742 Positions Location: DeWitt, MI Job Description General Purpose of Job: Perform Description: Positions Location: DeWitt, MI Job Description General Purpose of Job :...

Call Center Receptionist

  • East Lansing, MI (12 miles from Mason, MI)
  • 10 days ago
  • East Lansing, MI (12 miles from Mason, MI)
  • 10 days ago

Job Type: FT40 Pay: starting $17ph Schedule: Mon-Friday, no nights or weekends Shift: General 8/hr shift (Shift times will vary with department schedules) Are you tired of working long hours? Does...

Service Desk Agent

  • Lansing, MI (11 miles from Mason, MI)
  • 11 days ago
  • Lansing, MI (11 miles from Mason, MI)
  • 11 days ago

Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It includes providing prompt,...

Customer Service Representative

  • Mason, MI
  • 13 days ago
  • Mason, MI
  • 13 days ago

Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a...

Veterinary Receptionist - Charlotte, MI

  • Charlotte, MI (18 miles from Mason, MI)
  • 13 days ago
  • Charlotte, MI (18 miles from Mason, MI)
  • 13 days ago

Who we are We are building something special at Apple Grove Veterinary Care, and this is your chance to be part of it! We're looking for an established veterinary receptionist who brings creative...

Remote Customer Service Representative (Michigan residents)

  • Lansing, MI (11 miles from Mason, MI)
  • 14 days ago
  • Lansing, MI (11 miles from Mason, MI)
  • 14 days ago

About the Role** **_Location: Remote_** **__** **_Michigan residents_** In this remote Customer Service Representative position at Morley, youll be trained as an important liaison between car...

Remote Work

Car - Medical Receptionist

  • Lansing, MI (11 miles from Mason, MI)
  • 18 days ago
  • Lansing, MI (11 miles from Mason, MI)
  • 18 days ago

Description: Positions Location: Fowler, MI Job Description General Purpose of Job: The Receptionist answers the telephone, makes patient appointments, routes calls, greets patients, and updates...

Reservation Agent Michigan State University

  • East Lansing, MI (12 miles from Mason, MI)
  • 19 days ago
  • East Lansing, MI (12 miles from Mason, MI)
  • 19 days ago

Perform the duties of front desk, including greeting guests, answering questions, providing directions, performing check-ins and check-outs and coordinating with other units to fulfill guest...

Concierge/Receptionist

  • East Lansing, MI (12 miles from Mason, MI)
  • 26 days ago
  • East Lansing, MI (12 miles from Mason, MI)
  • 26 days ago

Would you enjoy serving an amazing group of active seniors Are you upbeat enjoy hearing interesting stories about amazing lives led or find helping others rewarding Then a position in Concierge...

Front Desk Supervisor-AC Hotel

  • Lansing, MI (11 miles from Mason, MI)
  • 30+ days ago
  • Lansing, MI (11 miles from Mason, MI)
  • 30+ days ago

As a Front Desk Supervisor, you'll be the driving force behind our front desk team, shaping an environment where guest service and hospitality shine!...

Demographic Data for Mason, MI

Moving to Mason, MI? Find some basic demographic data about Mason, MI below.


Local
National
19,804
374
Medium/Sm

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...

Salary for Front Desk Attendant Jobs in Mason, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Front Desk Attendant positions.



Highest Education Level

Front Desk Attendants in Mason, MI offer the following education background
High School or GED
36.7%
Bachelor's Degree
23.3%
Associate's Degree
14.6%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Mason, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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