Front Desk Attendant Jobs in Mount Pleasant, MI
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Receptionist - General Surgery Michigan, Mount Pleasant NEW Administrative/Clerical McLaren Central Michigan 25004529 Position Summary: As the first point of contact, serves visitors by greeting,...
Receptionist - McLaren Medical Group 3.2 3.2 out of 5 stars Mount Pleasant, MI About Us McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care...
Receptionist - Float Pool Michigan, Mount Pleasant NEW Administrative/Clerical McLaren Central Michigan 25004434 Position Summary: As the first point of contact, serves visitors by greeting,...
- Midland, MI (20 miles from Mount Pleasant, MI)
- 45+ days ago
- Midland, MI (20 miles from Mount Pleasant, MI)
- 45+ days ago
If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!...
Medical Receptionist & Collections Clerk
- Midland, MI (20 miles from Mount Pleasant, MI)
- 60+ days ago
- Midland, MI (20 miles from Mount Pleasant, MI)
- 60+ days ago
JOB SUMMARY Ensures the appropriate, courteous and professional reception of patients and visitors, both coming into and calling the Center....
Demographic Data for Mount Pleasant, MI
Moving to Mount Pleasant, MI? Find some basic demographic data about Mount Pleasant, MI below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Mount Pleasant, MI
Highest Education Level
Front Desk Attendants in Mount Pleasant, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Discretion
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Telephone Skills
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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