Front Desk Attendant Jobs in Novi, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 52 Jobs

Guest Service Representative/Cashier-15-20 hrs/week

  • Troy, MI (21 miles from Novi, MI)
  • 1 day ago
  • Troy, MI (21 miles from Novi, MI)
  • 1 day ago

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests....

Veterinary Receptionist- Evenings

  • Commerce Township, MI (8 miles from Novi, MI)
  • 1 day ago
  • Commerce Township, MI (8 miles from Novi, MI)
  • 1 day ago

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and...

Guest Service Representative

  • Ann Arbor, MI (21 miles from Novi, MI)
  • 2 days ago
  • Ann Arbor, MI (21 miles from Novi, MI)
  • 2 days ago

Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving....

Guest Service Agent

  • Ann Arbor, MI (21 miles from Novi, MI)
  • 2 days ago
  • Ann Arbor, MI (21 miles from Novi, MI)
  • 2 days ago

Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....

Front Desk Receptionist (Ypsilanti)

  • Ypsilanti, MI (19 miles from Novi, MI)
  • 3 days ago
  • Ypsilanti, MI (19 miles from Novi, MI)
  • 3 days ago

The Role : KOS Services Inc. / Dental Dreams LLC in Ypsilanti, MI is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling...

Greeter / Counter Desk Attendant

  • Allen Park, MI (21 miles from Novi, MI)
  • 3 days ago
  • Allen Park, MI (21 miles from Novi, MI)
  • 3 days ago

Overview Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a...

Receptionist - Franchise Location

  • Fenton, MI (23 miles from Novi, MI)
  • 3 days ago
  • Fenton, MI (23 miles from Novi, MI)
  • 3 days ago

What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their...

Security Lobby Receptionist Flex

  • Novi, MI
  • 3 days ago
  • Novi, MI
  • 3 days ago

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and...

Receptionist

  • Bloomfield Hills, MI (13 miles from Novi, MI)
  • 4 days ago
  • Bloomfield Hills, MI (13 miles from Novi, MI)
  • 4 days ago

BMW of Bloomfield Hills, is looking for a knowledgeable and friendly Receptionist to join our dealership team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive...

Front Desk Coordinator - Full Time

  • Novi, MI
  • 5 days ago
  • Novi, MI
  • 5 days ago

Front Desk Medical Coordinator At RestorixHealth, our mission is simpleto restore health and improve the quality of life - and access to care - for patients with wounds. We are seeking a customer...

Front Desk Receptionist

  • Birmingham, MI (16 miles from Novi, MI)
  • 5 days ago
  • Birmingham, MI (16 miles from Novi, MI)
  • 5 days ago

About Us AirSculpt is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. The minimally invasive procedure...

Front Desk Agent

  • Romulus, MI (20 miles from Novi, MI)
  • 5 days ago
  • Romulus, MI (20 miles from Novi, MI)
  • 5 days ago

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists...

Medical Receptionist

  • Plymouth, MI (7 miles from Novi, MI)
  • 6 days ago
  • Plymouth, MI (7 miles from Novi, MI)
  • 6 days ago

Service-oriented; responsive to customer needs and courteous in approach....

Guest Services Rep Part Time-104020

  • Sterling Heights, MI (24 miles from Novi, MI)
  • 6 days ago
  • Sterling Heights, MI (24 miles from Novi, MI)
  • 6 days ago

AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....

Medical Receptionist - PRN

  • Waterford, MI (13 miles from Novi, MI)
  • 8 days ago
  • Waterford, MI (13 miles from Novi, MI)
  • 8 days ago

Company Description At Spectrum Physical Therapy, our number one priority is the patient. With multiple outpatient clinic locations in the area, we strive to provide compassionate care to our...

Demographic Data for Novi, MI

Moving to Novi, MI? Find some basic demographic data about Novi, MI below.


Local
National
60,936
2,157
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Novi, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Novi, MI offer the following education background
High School or GED
36.5%
Bachelor's Degree
23.4%
Associate's Degree
14.7%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Novi, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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