Front Desk Attendant Jobs in Novi, MI
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Guest Service Representative/Cashier-15-20 hrs/week
- Troy, MI (21 miles from Novi, MI)
- 1 day ago
- Troy, MI (21 miles from Novi, MI)
- 1 day ago
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests....
Veterinary Receptionist- Evenings
- Commerce Township, MI (8 miles from Novi, MI)
- 1 day ago
- Commerce Township, MI (8 miles from Novi, MI)
- 1 day ago
MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and...
- Ann Arbor, MI (21 miles from Novi, MI)
- 2 days ago
- Ann Arbor, MI (21 miles from Novi, MI)
- 2 days ago
Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving....
- Ann Arbor, MI (21 miles from Novi, MI)
- 2 days ago
- Ann Arbor, MI (21 miles from Novi, MI)
- 2 days ago
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....
Front Desk Receptionist (Ypsilanti)
- Ypsilanti, MI (19 miles from Novi, MI)
- 3 days ago
- Ypsilanti, MI (19 miles from Novi, MI)
- 3 days ago
The Role : KOS Services Inc. / Dental Dreams LLC in Ypsilanti, MI is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling...
Greeter / Counter Desk Attendant
- Allen Park, MI (21 miles from Novi, MI)
- 3 days ago
- Allen Park, MI (21 miles from Novi, MI)
- 3 days ago
Overview Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a...
Receptionist - Franchise Location
- Fenton, MI (23 miles from Novi, MI)
- 3 days ago
- Fenton, MI (23 miles from Novi, MI)
- 3 days ago
What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their...
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and...
- Bloomfield Hills, MI (13 miles from Novi, MI)
- 4 days ago
- Bloomfield Hills, MI (13 miles from Novi, MI)
- 4 days ago
BMW of Bloomfield Hills, is looking for a knowledgeable and friendly Receptionist to join our dealership team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive...
Front Desk Medical Coordinator At RestorixHealth, our mission is simpleto restore health and improve the quality of life - and access to care - for patients with wounds. We are seeking a customer...
- Birmingham, MI (16 miles from Novi, MI)
- 5 days ago
- Birmingham, MI (16 miles from Novi, MI)
- 5 days ago
About Us AirSculpt is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. The minimally invasive procedure...
- Romulus, MI (20 miles from Novi, MI)
- 5 days ago
- Romulus, MI (20 miles from Novi, MI)
- 5 days ago
POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists...
- Plymouth, MI (7 miles from Novi, MI)
- 6 days ago
- Plymouth, MI (7 miles from Novi, MI)
- 6 days ago
Service-oriented; responsive to customer needs and courteous in approach....
Guest Services Rep Part Time-104020
- Sterling Heights, MI (24 miles from Novi, MI)
- 6 days ago
- Sterling Heights, MI (24 miles from Novi, MI)
- 6 days ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
- Waterford, MI (13 miles from Novi, MI)
- 8 days ago
- Waterford, MI (13 miles from Novi, MI)
- 8 days ago
Company Description At Spectrum Physical Therapy, our number one priority is the patient. With multiple outpatient clinic locations in the area, we strive to provide compassionate care to our...
Demographic Data for Novi, MI
Moving to Novi, MI? Find some basic demographic data about Novi, MI below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Novi, MI
Highest Education Level
Front Desk Attendants in Novi, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Insurance Knowledge
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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