Front Desk Attendant Jobs in Novi, MI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 49 Jobs

Front Desk Receptionist

  • Southfield, MI (12 miles from Novi, MI)
  • 2 days ago
  • Southfield, MI (12 miles from Novi, MI)
  • 2 days ago

Who We Are As the largest and most comprehensive orthopaedic team in the state, we bring together the medical expertise of leading orthopaedic and musculoskeletal surgeons, specialists, and...

Concierge/Receptionist- Part Time

  • Novi, MI
  • 2 days ago
  • Novi, MI
  • 2 days ago

Report to: Human Resources Manager Schedule: 2pm-8pm, Tuesday & Wednesdays Salary: Starting at $16/hour When you work at Rose Senior Living Providence Park, you have a front-row seat to the...

Receptionist - Pathway School

  • Howell, MI (20 miles from Novi, MI)
  • 3 days ago
  • Howell, MI (20 miles from Novi, MI)
  • 3 days ago

POSITION PURPOSE The Receptionist serves as the first point of contact for students, families, staff and visitors at a special education school. This role provides high-quality customer service...

Receptionist - Full-Time

  • Dearborn, MI (20 miles from Novi, MI)
  • 4 days ago
  • Dearborn, MI (20 miles from Novi, MI)
  • 4 days ago

Responsibilities Admission Coordinator Full-time 11 a.m. - 7 p.m. Metropolitan Behavioral Health (a UHS Facility) A growing, 144-bed behavioral health facility – Metropolitan Behavioral Hospital...

SVS Vision - Retail Receptionist - Wixom, MI

  • Wixom, MI (3 miles from Novi, MI)
  • 5 days ago
  • Wixom, MI (3 miles from Novi, MI)
  • 5 days ago

Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest...

Front Desk Receptionist -Livonia

  • Livonia, MI (10 miles from Novi, MI)
  • 6 days ago
  • Livonia, MI (10 miles from Novi, MI)
  • 6 days ago

Our Company Gateway Pediatric Therapy Overview Gateway Pediatric Therapy provides ABA services for children ages 2-21 with Autism Spectrum Disorder, developmental disabilities and other language...

Guest Service Representative

  • Ann Arbor, MI (21 miles from Novi, MI)
  • 6 days ago
  • Ann Arbor, MI (21 miles from Novi, MI)
  • 6 days ago

Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving....

Guest Service Agent

  • Ann Arbor, MI (21 miles from Novi, MI)
  • 6 days ago
  • Ann Arbor, MI (21 miles from Novi, MI)
  • 6 days ago

Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....

Patient Services Representative (Medical Receptionist) Float - Part-Time

  • Troy, MI (21 miles from Novi, MI)
  • 8 days ago
  • Troy, MI (21 miles from Novi, MI)
  • 8 days ago

We have a PRN (as needed), front desk/medical receptionist float position open. This position would require travel to our Troy Big Beaver, Downtown Royal Oak, and Woodward Corners locations....

Patient Services Representative (Medical Receptionist)

  • Bloomfield Township, MI (13 miles from Novi, MI)
  • 8 days ago
  • Bloomfield Township, MI (13 miles from Novi, MI)
  • 8 days ago

We have a full time, front desk/medical receptionist position open at our clinics located at 6543 Telegraph Rd, Bloomfield Hills, MI 48301. Scheduling is tentative 8am - 8pm, 3 shifts/week for...

Receptionist/Office Assistant

  • Whitmore Lake, MI (14 miles from Novi, MI)
  • 9 days ago
  • Whitmore Lake, MI (14 miles from Novi, MI)
  • 9 days ago

Livingston Classical Academy in Whitmore Lake exists as a tuition-free public school to educate youth on our nation's founding principles and empowers them, as free citizens, to pursue a virtuous...

Receptionist / Escrow Assistant (onsite)

  • Livonia, MI (10 miles from Novi, MI)
  • 9 days ago
  • Livonia, MI (10 miles from Novi, MI)
  • 9 days ago

Who We Are Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate...

Guest Service Representative/Cashier-15-20 hrs/week

  • Troy, MI (21 miles from Novi, MI)
  • 9 days ago
  • Troy, MI (21 miles from Novi, MI)
  • 9 days ago

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests....

Dental Front Desk Receptionist

  • Dearborn, MI (20 miles from Novi, MI)
  • 10 days ago
  • Dearborn, MI (20 miles from Novi, MI)
  • 10 days ago

Welcome to Destiny Dental Care We are a fast pace growing dental company seeking a Dental receptionist for our busy, family practice in Dearborn, MI. We were founded with the goal of providing...

Receptionist/Administrative Services Assistant - Memory Care - Part-time - Days

  • Bingham Farms, MI (13 miles from Novi, MI)
  • 10 days ago
  • Bingham Farms, MI (13 miles from Novi, MI)
  • 10 days ago

Arden Courts ProMedica Memory Care Bingham Farms is hiring a part-time Administrative Services Assistant As an Administrative Services Assistant you perform receptionist, clerical, and...

Demographic Data for Novi, MI

Moving to Novi, MI? Find some basic demographic data about Novi, MI below.


Local
National
60,936
2,157
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Novi, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Novi, MI offer the following education background
High School or GED
36.9%
Bachelor's Degree
23.2%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Novi, MI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »