Front Desk Attendant Jobs in Ithaca, NY
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Team Member Wanted - Grayhaven Motel (Ithaca, NY) Grayhaven Motel is looking for an enthusiastic and reliable individual to join our small but mighty team. We pride ourselves on a welcoming, kind,...
- Cortland, NY (22 miles from Ithaca, NY)
- 9 days ago
- Cortland, NY (22 miles from Ithaca, NY)
- 9 days ago
WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits...
Medical Receptionist - Ithaca, NY (View all jobs) Full Time 2359 North Triphammer Road, Ithaca, NY 14850 Published on: July 17, 2025 MVPT Physical Therapy, a leading provider of outpatient...
- Horseheads, NY (21 miles from Ithaca, NY)
- 30+ days ago
- Horseheads, NY (21 miles from Ithaca, NY)
- 30+ days ago
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner....
Guest Service Agent Overview: Guest Service Agent is a fun, yet challenging role within the hotel, often the first and last point of contact for guests....
Demographic Data for Ithaca, NY
Moving to Ithaca, NY? Find some basic demographic data about Ithaca, NY below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Ithaca, NY
Highest Education Level
Front Desk Attendants in Ithaca, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Discretion
- Private Branch Exchange
- Drafting Legal Correspondence
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Telephone Skills
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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