Front Desk Attendant Jobs in New York

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 191 Jobs

Front Desk / Host

  • Dave & Busters
  • Buffalo, NY
  • 12 hours ago
  • Buffalo, NY
  • 12 hours ago

Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...

In Person

Evening Receptionist on weekends

  • Benchmark Senior Living
  • Thornwood, NY
  • 12 hours ago
  • Thornwood, NY
  • 12 hours ago

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With...

In Person

Front Desk Agent

  • Vail Resorts
  • Hunter, NY
  • 15 hours ago
  • Hunter, NY
  • 15 hours ago

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether its your first-time seeing snow or you were born on the slopes, joining our team means discovering (or...

In Person

Guest Service Agent - Hampton Inn & Suites Rockville Centre

  • Hilton Worldwide
  • Rockville Centre, NY
  • 1 day ago
  • Rockville Centre, NY
  • 1 day ago

JobID: 207704 Category: Guest Services, Operations, and Front Office JobSchedule: Full time Posted Date: 2026-06-01T13:12:42+00:00 JobShift: Salary: 20.75 Exceptional Hospitality Starts with You Picture...

In Person

Guest Services Representative (7am - 3pm EST)

  • Kirkland & Ellis LLP
  • New York, NY
  • 1 day ago
  • New York, NY
  • 1 day ago

As a Guest Services Representative, you'll be a key member of the Guest Services team, delivering a polished, high-touch experience for attorneys, clients, and visitors....

In Person

Guest Services Representative (8am - 4pm EST)

  • Kirkland & Ellis LLP
  • New York, NY
  • 1 day ago
  • New York, NY
  • 1 day ago

As a Guest Services Representative, you'll be a key member of the Guest Services team, delivering a polished, high-touch experience for attorneys, clients, and visitors....

In Person

Guest Services Representative (11am - 7pm EST)

  • Kirkland & Ellis LLP
  • New York, NY
  • 1 day ago
  • New York, NY
  • 1 day ago

As a Guest Services Representative, you'll be a key member of the Guest Services team, delivering a polished, high-touch experience for attorneys, clients, and visitors....

In Person

Guest Service Representative

  • Rochester, NY
  • 1 day ago
  • Rochester, NY
  • 1 day ago

About the Role Studio 6 Extended Stay Rochester Greece is looking for a friendly, professional, and customer-focused Guest Service Representative (Front Desk Agent) to join our team....

In Person

Lobby Guest Service Agent

  • Compass Group
  • New York, NY
  • 1 day ago
  • New York, NY
  • 1 day ago

Job Summary The Guest Service Agent (GSA) is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times....

In Person

Guest Service Representative

  • Fishkill, NY
  • 1 day ago
  • Fishkill, NY
  • 1 day ago

About the Role Studio 6 Fishkill Westage NY is looking for a friendly, professional, and customer-focused Guest Service Representative (Front Desk Agent) to join our team....

In Person

Client Center Guest Service Agent

  • Compass Group
  • New York, NY
  • 1 day ago
  • New York, NY
  • 1 day ago

Job Summary The Client Guest Service Agent (GSA) is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times....

In Person

Front Desk Clerk (Full Time And Part Time)

  • Compass Group
  • New York, NY
  • 1 day ago
  • New York, NY
  • 1 day ago

Anticipates guests' service needs by asking questions, listening to guest preferences and taking action when possible....

In Person Full Time

Guest Service Agent - J1

  • HHM Hospitality
  • Lake Placid, NY
  • 1 day ago
  • Lake Placid, NY
  • 1 day ago

Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....

In Person

Day/Night Receptionist - Full-time - Anantara Grand Hotel Krasnapolsky

  • NH Hotels & Resorts
  • Amsterdam, NY
  • 2 days ago
  • Amsterdam, NY
  • 2 days ago

Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations. You'll have the opportunity to work in...

In Person Full Time

Guest Service Agent - Innside New York

  • Melia Hotels International S.A.
  • New York City, NY
  • 2 days ago
  • New York City, NY
  • 2 days ago

Ability to understand guests' service needs....

In Person

Demographic Data for New York

Moving to New York? Find some basic demographic data about New York below.


Local
National
20,201,017
534,422

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...
Diploma in Reception Skills and Front Desk Operations
Have you ever wondered why some receptionists create an effortless sense of trust while others struggle to keep up? Many people step into front desk roles without the confidence, communication...

Salary for Front Desk Attendant Jobs in New York

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in New York offer the following education background
High School or GED
34.9%
Bachelor's Degree
24.1%
Associate's Degree
15.2%
Vocational Degree or Certification
14.1%
Master's Degree
5.4%
Some College
3.6%
Some High School
1.9%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in New York
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »