Reservation Clerk Jobs in New York
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES Keep the pantries, shelves, refrigerator, and floors thoroughly clean, dusted, and organized....
Travel Booking Agent Destination Knot, New York, United States, 2 days ago Quick Job type Full-time Quick Job description About Us : Destination Knot specializes in curating unforgettable travel...
Front Desk Room Reservation Clerk Full Time Hogansburg, NY, US 5 days ago Requisition ID: 1712 Job Title: Front Desk Room Reservation Clerk Department: Hotel Operations Reports To: Front Desk Supervisor...
limited to: Set up and reset meeting rooms in accordance with client andpany standards Maintain kitchen areas, monitor supplies, and restock as needed Greet and assist customers in a professional and service-oriented...
The Office of the District Attorney, Bronx County ("BXDA") is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx...
Demographic Data for New York
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Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in New York
Highest Education Level
Reservation Clerks in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Bathroom Remodeling
- Guest Service
- Loyalty Marketing
- Service-Oriented
- Show Hosting
- Switchboard Operation
- Catering
- Courteous
- Genetics
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Cashier Skills
- Reimbursement
- Reception
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Auditing
- Customer Relations
- Microsoft Outlook
- Events
- Typing
- Telephone Skills
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Microsoft Word
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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