Reservation Clerk Jobs in New York
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Hospitality Specialist at a Leading Metropolitan Area Law Firm.
- New York, NY
- 16 hours ago
- New York, NY
- 16 hours ago
Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented preferred Good customer service skills, including tact in handling complaints Good...
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The right candidate will serve as a member of the Team, including monthly calls and meetings (virtual), and serve as an example of the company's mission.We are currently seeking passionate people...
Remote WorkJob Title Hospitality Specialist ( Part Time ) Job Description Summary Job Description Summary Under the supervision of the Front Office Manager, the Hospitality Specialist oversees all...
ActOne Group is currently seeking a motivated and professional Hospitality Specialist in New York City, NY. This Position Features: Attractive company culture Well-known company Opportunity...
miscellaneous requests and flex services Utilize various software and event planning programs to meet tasks Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented...
Flik Hospitality Group Salary: $26/hr-$30/hr Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the...
Paladin Consulting is currently hiring a Concierge/Hospitality Specialist to join our team working onsite at multiple locations in New York, NY. We work with companies that offer environments for...
Guest Service & Booking: Be the friendly and knowledgeable first point of contact for potential guests....
Salary: $26/hr-$30/hr Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our...
Legal On-Site Services Specialist (Hospitality) POSITION PROFILE Provides operations functions in one or all of the following areas within a Legal office/environment: Maintains Hospitality...
Work From Home Reservation Specialist! We are a leading travel agency specializing in providing exceptional travel experiences to clients worldwide. We are dedicated to delivering personalized and...
Remote WorkDemographic Data for New York
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Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in New York
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Front of House
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Catering
- Switchboard Operation
- Courteous
- Long-Term Disability
- Quality Control Inspection
- Wellness
- Complaint Resolution
- Cashier Skills
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Background Checks
- High School Diploma
- Customer Relations
- Retail
- Microsoft Outlook
- Telephone Skills
- Typing
- Auditing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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