Front Desk Attendant Jobs in Rochester, NY
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- North Chili, NY (10 miles from Rochester, NY)
- 1 day ago
- North Chili, NY (10 miles from Rochester, NY)
- 1 day ago
Overview Westwood Commons, a DePaul Senior Living Community is hiring a part-time Receptionist to work 8-12 hours evenings and weekends. Why work for DePaul? The pay range for this opportunity is...
- Penfield, NY (8 miles from Rochester, NY)
- 1 day ago
- Penfield, NY (8 miles from Rochester, NY)
- 1 day ago
Must be customer service oriented and driven. Ability to work with a computer using keyboarding, data entry and reporting skills is required....
Overview Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of...
- Macedon, NY (14 miles from Rochester, NY)
- 1 day ago
- Macedon, NY (14 miles from Rochester, NY)
- 1 day ago
HOTEL FRONT DESK AGENT Macedon, NY ( Description Summary Responsible for performing a variety of guest service activities while providing the highest level of service possible in an efficient, courteous...
Services Work Shift: UR - Day (United States of America) Range: UR URCB 203 H Compensation Range: $18.00 - $23.81 _The referenced pay range represents the minimum and maximum compensation for this...
- Fairport, NY (10 miles from Rochester, NY)
- 1 day ago
- Fairport, NY (10 miles from Rochester, NY)
- 1 day ago
Be courteous and willing to listen! Enjoy Problem Solving - many guests need help with miscellaneous things - a changed appointment, a possibly different service, a last minute appointment....
Patient Coordinator (Medical Receptionist - Full Time): Rochester and Canandaigua
- Rochester, NY
- 2 days ago
- Rochester, NY
- 2 days ago
Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 400 healthcare providers and over 170 offices in New York, New Jersey, Pennsylvania, Connecticut,...
Patient Coordinator (Medical Receptionist - Full Time): Brighton
- Brighton, NY (3 miles from Rochester, NY)
- 2 days ago
- Brighton, NY (3 miles from Rochester, NY)
- 2 days ago
Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 400 healthcare providers and over 170 offices in New York, New Jersey, Pennsylvania, Connecticut,...
Medical Office Receptionist. 9am-2pm or 12 noon -5pm
- Rochester, NY
- 3 days ago
- Rochester, NY
- 3 days ago
Medical Office Receptionist. Going to hire soon. 2 Shifts available: 9:00 AM - 2:00 PM or 12;00 noon - 5:00 PM -Family Friendly work environment. We are growing medical equipment company seeking...
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner....
Front Desk Agent - Homewood Suites by Hilton Rochester Victor
- Rochester, NY
- 3 days ago
- Rochester, NY
- 3 days ago
Front Desk Agent - Homewood Suites by Hilton Rochester Victor Rochester, NY ( Job Type Full-time, Part-time Description Summary Responsible for performing a variety of guest service activities while...
If you're looking for a job that goes beyond the basics to deliver purpose and joy, you'll find it here! Welcome to Leisure Care, where employees inspire today's older adults to embrace joy and...
The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...
- Penfield, NY (8 miles from Rochester, NY)
- 11 days ago
- Penfield, NY (8 miles from Rochester, NY)
- 11 days ago
Must be customer service oriented and driven. Ability to work with a computer using keyboarding, data entry and reporting skills is required....
HOTEL FRONT DESK (Microtel Farmington, NY)
- Farmington, NY (18 miles from Rochester, NY)
- 11 days ago
- Farmington, NY (18 miles from Rochester, NY)
- 11 days ago
HOTEL FRONT DESK (Microtel Farmington, NY) Farmington, NY ( Description Summary Responsible for performing a variety of guest service activities while providing the highest level of service possible...
Demographic Data for Rochester, NY
Moving to Rochester, NY? Find some basic demographic data about Rochester, NY below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Rochester, NY
Highest Education Level
Front Desk Attendants in Rochester, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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