Front Desk Attendant Jobs in Rochester, NY
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
About the Role Studio 6 Extended Stay Rochester Greece is looking for a friendly, professional, and customer-focused Guest Service Representative (Front Desk Agent) to join our team....
In Person- Nothing Bundt Cakes
- Rochester, NY
- 11 days ago
- Rochester, NY
- 11 days ago
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....
In PersonApproach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner....
In PersonApproach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner....
In PersonJob Responsibilities As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible....
In PersonMidtown is looking for a part-time Hospitality Desk Associate who will be the first point of contact for every interaction with our members and guests. We currently have availability for a...
In PersonThe Registration Clerk assists members with Child Care Fund registration, guides program selection, and provides counseling on available services. This temporary position runs from August 2026 to...
In Person TemporaryNight Auditor - Front Desk , Woodcliff Hotel
- Schulte Companies
- Fairport, NY (10 miles from Rochester, NY)
- 30+ days ago
- Fairport, NY (10 miles from Rochester, NY)
- 30+ days ago
Woodcliff Hotel and Spa / Schulte Hospitality Group is seeking a dynamic, service-oriented Night Auditor to join our team! SHG is an organization whose success is rooted in its service culture....
In PersonOvernight Front Desk Clerk (Part Time)
- DelMonte Hotel Group
- Rochester, NY
- 30+ days ago
- Rochester, NY
- 30+ days ago
Job Responsibilities As a Night Auditor/Overnight Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible...
In Person Part TimeJoin Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Guest Services Ambassador (GSA)!...
In PersonThis is a part time position, 12 hours per week If you're looking for a job that goes beyond the basics to deliver purpose and joy, you'll find it here! Welcome to Leisure Care, where employees...
In Person Part TimeJob Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
In Person- University of Rochester
- Rochester, NY
- 60+ days ago
- Rochester, NY
- 60+ days ago
Oversees Guest Services provided conveniences such as Loaner Pager and Phone Charger Loaner programs, Correspondence Log and daily newspaper distribution....
In Person- Schulte Companies
- Fairport, NY (10 miles from Rochester, NY)
- 60+ days ago
- Fairport, NY (10 miles from Rochester, NY)
- 60+ days ago
Guest Service Representative to join our team!...
In Person- DelMonte Hotel Group
- Pittsford, NY (8 miles from Rochester, NY)
- 90+ days ago
- Pittsford, NY (8 miles from Rochester, NY)
- 90+ days ago
Job Responsibilities As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible....
In PersonDemographic Data for Rochester, NY
Moving to Rochester, NY? Find some basic demographic data about Rochester, NY below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Rochester, NY
Highest Education Level
Front Desk Attendants in Rochester, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Directing
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Payment Processing
- Patient Registration
- Discretion
- Private Branch Exchange
- Mail Distribution
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Housekeeping
- Front Office
- Courteous
- Complaint Resolution
- Wellness
- Reception
- Cash Handling
- Reimbursement
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Retail
- High School Diploma
- Events
- Typing
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Education Experience
- Flexibility
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »