Front Desk Attendant Jobs in West Valley, NY
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Boston, NY (15 miles from West Valley, NY)
- 4 days ago
- Boston, NY (15 miles from West Valley, NY)
- 4 days ago
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner....
- Springville, NY (8 miles from West Valley, NY)
- 6 days ago
- Springville, NY (8 miles from West Valley, NY)
- 6 days ago
WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits...
- Boston, NY (15 miles from West Valley, NY)
- 14 days ago
- Boston, NY (15 miles from West Valley, NY)
- 14 days ago
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings....
- Orchard Park, NY (23 miles from West Valley, NY)
- 24 days ago
- Orchard Park, NY (23 miles from West Valley, NY)
- 24 days ago
Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of...
Guest Services Agent - Full Time
- Boston, NY (15 miles from West Valley, NY)
- 26 days ago
- Boston, NY (15 miles from West Valley, NY)
- 26 days ago
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings....
Guest Service Representative PM
- Orchard Park, NY (23 miles from West Valley, NY)
- 45+ days ago
- Orchard Park, NY (23 miles from West Valley, NY)
- 45+ days ago
Benefits: Employee discounts Flexible schedule Opportunity for advancement Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
Provide general administrative and clerical support. Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor. Answer telephone calls and take messages or...
- Orchard Park, NY (23 miles from West Valley, NY)
- 90+ days ago
- Orchard Park, NY (23 miles from West Valley, NY)
- 90+ days ago
Responsive recruiter Benefits: Employee discounts Flexible schedule Opportunity for advancement At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
Demographic Data for West Valley, NY
Moving to West Valley, NY? Find some basic demographic data about West Valley, NY below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in West Valley, NY
Required or preferred licenses and certifications for Front Desk Attendant positions.
Highest Education Level
Front Desk Attendants in West Valley, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Decision Making
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Private Branch Exchange
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Front Office
- Wellness
- Complaint Resolution
- Loading & Unloading
- Merchandising
- Reception
- Reimbursement
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Events
- Typing
- Data Entry
- Policy Development
- Filing
- English
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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