Front Desk Attendant Jobs in Carthage, NC
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Front Desk Clerk-Carolina-Full Time
- Pinehurst, NC (10 miles from Carthage, NC)
- 4 days ago
- Pinehurst, NC (10 miles from Carthage, NC)
- 4 days ago
CULTURE: Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is,...
- Sanford, NC (17 miles from Carthage, NC)
- 4 days ago
- Sanford, NC (17 miles from Carthage, NC)
- 4 days ago
Team Member Expectations Front Desk Coordinator Team member must have an understanding of office procedures and company goals. Mission Statement: To deliver the highest quality project that...
Office Support Receptionist #341405
- Sanford, NC (17 miles from Carthage, NC)
- 10 days ago
- Sanford, NC (17 miles from Carthage, NC)
- 10 days ago
OFFICE SUPPORT RECEPTIONIST #341405 Lee County Schools SanLee Middle School - Sanford, North Carolina This job is also posted in Lee County School District -NC, and North Carolina School Jobs Job...
- Sanford, NC (17 miles from Carthage, NC)
- 60+ days ago
- Sanford, NC (17 miles from Carthage, NC)
- 60+ days ago
Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company Overview American Family Care...
Demographic Data for Carthage, NC
Moving to Carthage, NC? Find some basic demographic data about Carthage, NC below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Carthage, NC
Highest Education Level
Front Desk Attendants in Carthage, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Client Relationships
- Referrals
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Events
- Typing
- Telephone Skills
- Flexibility
- Data Entry
- Inventory Management
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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