Front Desk Attendant Jobs in Franklin, NC
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Highlands, NC (14 miles from Franklin, NC)
- 10 days ago
- Highlands, NC (14 miles from Franklin, NC)
- 10 days ago
AT INDIGO ROAD... Our goal is to be the best job you'll ever have in the hospitality industry. No joke, its what we truly aim for. We believe that by taking care of you, you'll best take care of...
Hia - Guest Services Representative
- Hiawassee, GA (23 miles from Franklin, NC)
- 13 days ago
- Hiawassee, GA (23 miles from Franklin, NC)
- 13 days ago
REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager POSITION SUMMARY The Guest Service Representative (GSR) is responsible for providing attentive, courteous...
- Sapphire, NC (24 miles from Franklin, NC)
- 17 days ago
- Sapphire, NC (24 miles from Franklin, NC)
- 17 days ago
At Hilton Grand Vacations our goal is to make someones day, every day. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new...
- Bryson City, NC (22 miles from Franklin, NC)
- 18 days ago
- Bryson City, NC (22 miles from Franklin, NC)
- 18 days ago
Post Receptionist Job Category: Administrative Support Requisition Number: RECEP004298 Posting Details Posted: April 11, 2025 Full-Time On-site Locations Bryson City, NC 28713, USA Job Details...
- Highlands, NC (14 miles from Franklin, NC)
- 20 days ago
- Highlands, NC (14 miles from Franklin, NC)
- 20 days ago
Answer all phones in a professional and courteous manner. Any other task deemed necessary by the management team....
Customer Service Representative
- Clayton, GA (18 miles from Franklin, NC)
- 20 days ago
- Clayton, GA (18 miles from Franklin, NC)
- 20 days ago
CUSTOMER SERVICE REPRESENTATIVE Location RR 3 BOX 30009, Clayton, Georgia, 30525Job Id 210270BR Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we...
- Cashiers, NC (20 miles from Franklin, NC)
- 24 days ago
- Cashiers, NC (20 miles from Franklin, NC)
- 24 days ago
Work for a winning team that now offers Day One Benefits, Daily Pay and unmatched perks. Don't miss out on this fantastic opportunity to work with a successful and growing company. Apply now and...
- Cashiers, NC (20 miles from Franklin, NC)
- 45+ days ago
- Cashiers, NC (20 miles from Franklin, NC)
- 45+ days ago
Job Details Job Location: High Hampton - Cashiers, NC Position Type: Seasonal/ Full-Time Salary Range: $16.00 - $18.00 Hourly Job Shift: Any Description and Qualifications The Front Desk Agent is...
Guest Service Representative - Night Shift
- Rabun Gap, GA (14 miles from Franklin, NC)
- 45+ days ago
- Rabun Gap, GA (14 miles from Franklin, NC)
- 45+ days ago
Service Representative to ensure excellent service for every guest....
Demographic Data for Franklin, NC
Moving to Franklin, NC? Find some basic demographic data about Franklin, NC below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Franklin, NC
Highest Education Level
Front Desk Attendants in Franklin, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Associates
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Housekeeping
- Wellness
- Complaint Resolution
- Reception
- Reimbursement
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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