Front Desk Attendant Jobs in Salisbury, NC
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Receptionist - Franchise Location
- Mocksville, NC (14 miles from Salisbury, NC)
- 11 days ago
- Mocksville, NC (14 miles from Salisbury, NC)
- 11 days ago
What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their...
- Concord, NC (23 miles from Salisbury, NC)
- 16 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 16 days ago
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....
Abilities: Multi task, remain associate and guest service centric....
- Concord, NC (23 miles from Salisbury, NC)
- 30+ days ago
- Concord, NC (23 miles from Salisbury, NC)
- 30+ days ago
Hotel: Concord Embassy Suites 5400 John Q. Hammons Dr. NW Concord, NC 28026 Front Desk Agent Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Whats in it...
Patient Care Specialist (Medical Receptionist)
- Concord, NC (23 miles from Salisbury, NC)
- 30+ days ago
- Concord, NC (23 miles from Salisbury, NC)
- 30+ days ago
Posting Title: Patient Care Specialist (Medical Receptionist) Overview: At Fast Pace Health, Patient Care Specialist provides administrative support essential for effective patient care under the...
Store 2707292: 115 Rowan Summit Drive, Salisbury, North Carolina 28146 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a...
Store 2705115: 1015 E Innes St, Salisbury, North Carolina 28144 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Salisbury, NC
Moving to Salisbury, NC? Find some basic demographic data about Salisbury, NC below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Salisbury, NC
Highest Education Level
Front Desk Attendants in Salisbury, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Discretion
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Telephone Skills
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »