Front Desk Attendant Jobs in Wilmington, NC
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Front Office Receptionist Full-Time - WILMINGTON KIDS DENTAL Competitive Hourly Rate Plus Monthly Bonus Potential of up to $300 Are you hardworking, dependable, coachable, and CAREER-MINDED? Can...
Patient Service/Front Desk Coordinator Part Time
- Wilmington, NC
- 4 days ago
- Wilmington, NC
- 4 days ago
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...
- Wilmington, NC (6 miles from Wilmington, NC)
- 4 days ago
- Wilmington, NC (6 miles from Wilmington, NC)
- 4 days ago
service needs Speak with others using clear and professional language Previous hotel & tourism experience is an asset Excellent communication skills Professional attitude Good organizational skills...
Front Desk Clerk- Holiday Inn Express-University Center
- Wilmington, NC (6 miles from Wilmington, NC)
- 4 days ago
- Wilmington, NC (6 miles from Wilmington, NC)
- 4 days ago
Skills: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner....
Part Time IT Receptionist/Administrative Assistant
- Bolivia, NC (20 miles from Wilmington, NC)
- 7 days ago
- Bolivia, NC (20 miles from Wilmington, NC)
- 7 days ago
This position plays a key role in representing the department and the institution, ensuring consistent and courteous service while addressing a range of IT-related needs....
Essential Duties and Responsibilities include the following: + Performs opening and closing Guest Services procedures. + Answers incoming phone calls in a courteous, prompt, and professional manager...
The Guest Services Representative is the initial contact and greets guests arriving at key entry points, setting the tone for the guests’ remarkable experience....
- Bolivia, NC (20 miles from Wilmington, NC)
- 23 days ago
- Bolivia, NC (20 miles from Wilmington, NC)
- 23 days ago
About our community We are an exceptional assisted living community, personalizing in the approach of ensuring every resident has their specific needs met at every stage. We strive daily to create...
Guest Service Agents are to punch in at their scheduled time. Lap over time between shifts should not exceed 10-15 minutes....
Posting Title: Medical Receptionist Overview: Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced Medical...
AVEDA Front Desk Retail and Guest Services Advisor
- Wilmington, NC
- 60+ days ago
- Wilmington, NC
- 60+ days ago
The Position: We're looking for a Front Desk Retail & Guest Services Advisor!...
Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
- Carolina Beach, NC (16 miles from Wilmington, NC)
- 90+ days ago
- Carolina Beach, NC (16 miles from Wilmington, NC)
- 90+ days ago
Provide excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures....
Store 2720450: 2400 N College Rd, Wilmington, North Carolina 28405 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Lead Customer Service Representative, Full or Part Time
- Supply, NC (24 miles from Wilmington, NC)
- 90+ days ago
- Supply, NC (24 miles from Wilmington, NC)
- 90+ days ago
Store 2723487: 16 Ocean Hwy W, Supply, North Carolina 28462 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Wilmington, NC
Moving to Wilmington, NC? Find some basic demographic data about Wilmington, NC below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Wilmington, NC
Highest Education Level
Front Desk Attendants in Wilmington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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