Front Desk Attendant Jobs in Wilmington, NC
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
Company DescriptionAmerica's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting....
Job Details Job Location : Wilmington Office - Wilmington, NC Salary Range : Undisclosed Description Cranfill Sumner LLP is looking for a Receptionist to join the team in our Wilmington, NC...
TITLE: Support Associate III QUALIFICATIONS: High school degree or equivalent. Experience in an office environment with responsibility for a variety of clerical duties. Strong communication and...
Return to Job Search Reservation Agent (in office) U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a...
Job Summary Guest Services Representative (Part-Time w/ Benefits) Location: Novant Health New Hanover Regional Medical Center Schedule: Monday - Thursday | 3:00 PM - 9:00 PM Make a Lasting First Impression...
Part Time Guest Service Representative-TownePlace Suites Wilmington/Wrightsville Beach
- Wilmington, NC
- 30+ days ago
- Wilmington, NC
- 30+ days ago
Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The...
Patient Care Specialist (Medical Receptionist)
- Wilmington, NC
- 30+ days ago
- Wilmington, NC
- 30+ days ago
Posting Title: Patient Care Specialist (Medical Receptionist) Overview: At Fast Pace Health, Patient Care Specialist provides administrative support essential for effective patient care under the...
- Wilmington, NC (6 miles from Wilmington, NC)
- 45+ days ago
- Wilmington, NC (6 miles from Wilmington, NC)
- 45+ days ago
service needs Speak with others using clear and professional language Previous hotel & tourism experience is an asset Excellent communication skills Professional attitude Good organizational skills...
Front Desk Clerk- Holiday Inn Express-University Center
- Wilmington, NC (6 miles from Wilmington, NC)
- 45+ days ago
- Wilmington, NC (6 miles from Wilmington, NC)
- 45+ days ago
Skills: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner....
Part Time IT Receptionist/Administrative Assistant
- Bolivia, NC (20 miles from Wilmington, NC)
- 45+ days ago
- Bolivia, NC (20 miles from Wilmington, NC)
- 45+ days ago
Part Time IT Receptionist/Administrative Assistant Salary $13.41 - $20.08 Hourly Location Bolivia Job Type Part-Time Job Number 202500056 Department Information Technology Opening Date 06/05/2025...
- Bolivia, NC (20 miles from Wilmington, NC)
- 60+ days ago
- Bolivia, NC (20 miles from Wilmington, NC)
- 60+ days ago
About our community We are an exceptional assisted living community, personalizing in the approach of ensuring every resident has their specific needs met at every stage. We strive daily to create...
Guest Service Agents are to punch in at their scheduled time. Lap over time between shifts should not exceed 10-15 minutes....
AVEDA Front Desk Retail and Guest Services Advisor
- Wilmington, NC
- 90+ days ago
- Wilmington, NC
- 90+ days ago
The Position: We're looking for a Front Desk Retail & Guest Services Advisor!...
Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
Demographic Data for Wilmington, NC
Moving to Wilmington, NC? Find some basic demographic data about Wilmington, NC below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Wilmington, NC
Highest Education Level
Front Desk Attendants in Wilmington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Point-of-Sale System
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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