Front Desk Attendant Jobs in Wilmington, NC
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Guest Services Representative II
- Bolivia, NC (20 miles from Wilmington, NC)
- 14 hours ago
- Bolivia, NC (20 miles from Wilmington, NC)
- 14 hours ago
The Guest Services Representative II performs duties outlined within the Guest Services Representative role and provides support for this role....
The Guest Services Representative II performs duties outlined within the Guest Services Representative role and provides support for this role....
- Kure Beach, NC (20 miles from Wilmington, NC)
- 5 days ago
- Kure Beach, NC (20 miles from Wilmington, NC)
- 5 days ago
Summary About the position: This position will be assigned to the Blakeslee Air Force Recreation Area. This position is a Flexible position. Hours for this position will be determined by the...
- Bolivia, NC (20 miles from Wilmington, NC)
- 6 days ago
- Bolivia, NC (20 miles from Wilmington, NC)
- 6 days ago
About our community We are an exceptional assisted living community, personalizing in the approach of ensuring every resident has their specific needs met at every stage. We strive daily to create...
- Leland, NC (7 miles from Wilmington, NC)
- 6 days ago
- Leland, NC (7 miles from Wilmington, NC)
- 6 days ago
Job Type Part-time Description Brunswick Forest Master Association is a large, active community in Leland, NC, managed by CAMS (Community Association Management Services). This community seeks a...
Patient Service/Front Desk Coordinator Part Time
- Wilmington, NC
- 7 days ago
- Wilmington, NC
- 7 days ago
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...
AVEDA Front Desk Retail and Guest Services Advisor
- Wilmington, NC
- 27 days ago
- Wilmington, NC
- 27 days ago
The Position: We're looking for a Front Desk Retail & Guest Services Advisor!...
Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
- Carolina Beach, NC (16 miles from Wilmington, NC)
- 60+ days ago
- Carolina Beach, NC (16 miles from Wilmington, NC)
- 60+ days ago
Provide excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures....
Title Front Desk Clerk Location Best Western Plus Description Front Desk Associate Job Description The job description for this position is only a general summary of the duties a desk clerk is to...
Lead Customer Service Representative, Full or Part Time
- Supply, NC (24 miles from Wilmington, NC)
- 60+ days ago
- Supply, NC (24 miles from Wilmington, NC)
- 60+ days ago
Store 2723487: 16 Ocean Hwy W, Supply, North Carolina 28462 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Store 2709202: 1620 Airport Blvd, Wilmington, North Carolina 28405 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Demographic Data for Wilmington, NC
Moving to Wilmington, NC? Find some basic demographic data about Wilmington, NC below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Wilmington, NC
Highest Education Level
Front Desk Attendants in Wilmington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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