Front Desk Attendant Jobs in Wilsons Mills, NC
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Posted June 2, 2026 Concord Hospitality Enterprises
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 12 hours ago
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 12 hours ago
Raleigh Marriott City Center 500 Fayetteville Street Raleigh, NC 27601 Hotel with 401 Rooms Managed By Concord Hospitality Enterprises Apply Now Save this job SHARE THIS JOB Email Tweet Facebook...
In PersonHotel Front Desk Agent Raleigh Marriott City Center - Evenings
- Concord Hospitality
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 1 day ago
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 1 day ago
Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests....
In Person- Marriott Hotels & Resorts
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 1 day ago
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 1 day ago
Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests....
In Person- Sandpiper Hospitality
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 14 days ago
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 14 days ago
Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Guest Services Ambassador (GSA)!...
In Person- Autograph Collection
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 27 days ago
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 27 days ago
What you will have an opportunity to do: We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent....
In Person- Marriott Hotels & Resorts
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 30+ days ago
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 30+ days ago
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
In Person- Courtyard By Marriott
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 30+ days ago
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 30+ days ago
As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure....
In PersonGuest Service Agent Internship
- Pyramid Hotel Group
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 30+ days ago
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 30+ days ago
What you will have an opportunity to do: We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent....
In Person InternshipFront Desk Agent @ Courtyard by Marriott Raleigh Crabtree Valley
- Summit Hospitality Group
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 30+ days ago
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 30+ days ago
Apply Front Desk Agent @ Courtyard by Marriott Raleigh Crabtree Valley Raleigh, NC Apply Job Type Part-time Description JOB TITLE: FRONT DESK AGENT DEPARTMENT: GUEST SERVICES REPORTS TO: GUEST SERVICES...
In Person- White Lodging Services Corporation
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 45+ days ago
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 45+ days ago
Description Position Information Location: Sheraton Raleigh Hotel Summary: Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and...
In PersonFront Desk GSA (Flexible availability needed) Embassy Suites Brier Creek- Raleigh, NC
- Winwood Hospitality Group
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 60+ days ago
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 60+ days ago
Exceed guest expectations by personal example for other Guest Services staff, as measured by direct guest feedback, SALT, TripAdvisor and other on-line review sites Contribute to a team culture that...
In Person- Daly Seven Hotels
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 60+ days ago
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 60+ days ago
Title Guest Service Agent Location Hilton Garden Inn Raleigh Description Guest Service Agent Job Description The job description for this position is only a general summary of the duties a Guest Service...
In Person- Daly Seven Hotels
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 90+ days ago
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 90+ days ago
Job Duties: Initial Duties with Guest Service Agent Going Off Duty Count the money drop for the clerk you are relieving. Watch the clerk drop the money in the locked drop box....
In Person- Daly Seven Hotels
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 90+ days ago
- Raleigh, NC (20 miles from Wilsons Mills, NC)
- 90+ days ago
Title Front Desk Clerk/Van Driver Location Fairfield Inn, Raleigh, NC Description Front Desk Associate/Van Driver Job Description The job description for this position is only a general summary of...
In PersonFront Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Wilsons Mills, NC
Highest Education Level
Front Desk Attendants in Wilsons Mills, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Directing
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Payment Processing
- Patient Registration
- Discretion
- Private Branch Exchange
- Mail Distribution
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Housekeeping
- Front Office
- Courteous
- Complaint Resolution
- Wellness
- Reception
- Cash Handling
- Reimbursement
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Retail
- High School Diploma
- Events
- Typing
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Education Experience
- Flexibility
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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