Front Desk Attendant Jobs in Cleveland, OH
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
**What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the...
Veterinary Receptionist - Maple Heights, OH
- Maple Heights, OH (9 miles from Cleveland, OH)
- 2 days ago
- Maple Heights, OH (9 miles from Cleveland, OH)
- 2 days ago
Who we are Suburban Veterinary Clinic is looking to add a friendly and dedicated veterinary receptionist to our welcoming hospital team. The position plays an integral role in providing excellent...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Cleveland, OH
- 3 days ago
- Cleveland, OH
- 3 days ago
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! This position has been segmented as hybrid meaning the work...
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
Front Desk Clerk Courtyard Cle UCI 7AM-330PM SHIFT
- Cleveland, OH
- 4 days ago
- Cleveland, OH
- 4 days ago
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...
- Elyria, OH (24 miles from Cleveland, OH)
- 5 days ago
- Elyria, OH (24 miles from Cleveland, OH)
- 5 days ago
Sunnyside Chevrolet is currently seeking a part-time receptionist for our dealership in Elyria. The hours needed are Monday and Thursday 3:00 7:00 P.M. and Saturday 8:00 AM 5:00 P.M. The right...
- Warrensville Heights, OH (9 miles from Cleveland, OH)
- 5 days ago
- Warrensville Heights, OH (9 miles from Cleveland, OH)
- 5 days ago
Addressing customers in a courteous, friendly manner. Assisting the customers with requests. Filing, drafting letters and sorting mail....
Assign and instruct guest service agents in details of work. Observes performance and encourages improvement. Greet guests immediately with a friendly and sincere welcome....
Front Desk Receptionist The United Church of Christ Cleveland, OH Full-time Business Administration Posted on May 19, 2025 Front Desk Receptionist The United Church of Christ, National Ministries...
The Customer Service Representative is responsible for answering phones, providing pricing and delivery, setting up new customer accounts, processing orders, responding promptly to customer...
Front Desk Receptionist - Part-Time Cleveland, OH - Westside, OH 44126 Posted: 06/05/2025 Employment Type: Indefinite Job Category: Receptionist/Switchboard Job Number: 01 - 176826 nw Pay Rate:...
Position Overview We are seeking a detail-oriented, proactive, outgoing Front Desk Coordinator to support our team with day-to-day administrative tasks and office operations. This role is...
- Westlake, OH (12 miles from Cleveland, OH)
- 11 days ago
- Westlake, OH (12 miles from Cleveland, OH)
- 11 days ago
ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where...
Job Summary: The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. The Receptionist will also perform various...
Demographic Data for Cleveland, OH
Moving to Cleveland, OH? Find some basic demographic data about Cleveland, OH below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Cleveland, OH
Highest Education Level
Front Desk Attendants in Cleveland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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