Front Desk Attendant Jobs in Cleveland, OH

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 68 Jobs

Guest Services Representative Evenings and Weekends

  • Mentor, OH (22 miles from Cleveland, OH)
  • 18 hours ago
  • Mentor, OH (22 miles from Cleveland, OH)
  • 18 hours ago

Guest Services Representative (GSR) Description: The Guest Services Representative (GSR) serves our guests in person and over-the-phone with creative celebration solutions in a warm and welcoming environment...

Receptionist

  • Cleveland, OH
  • 1 day ago
  • Cleveland, OH
  • 1 day ago

Key Responsibilities: Greet and welcome visitors, clients, and employees in a friendly, professional, and courteous manner....

Receptionist (Part Time) - Strongsville-OH (OH0806), OH

  • Strongsville, OH (14 miles from Cleveland, OH)
  • 2 days ago
  • Strongsville, OH (14 miles from Cleveland, OH)
  • 2 days ago

We provide easy access to high quality dermatologic care in an environment that is consistently friendly, convenient, courteous, and caring....

Receptionist

  • Cleveland, OH
  • 3 days ago
  • Cleveland, OH
  • 3 days ago

Immediate opening for a Receptionist that excels in customer service and hospitality. This role provides an exceptional experience for anyone coming through the doors, whether that is visitors,...

Medical Receptionist / Rehab Technician

  • Cleveland, OH
  • 3 days ago
  • Cleveland, OH
  • 3 days ago

Overview HealthPro Heritage has a great Medical Receptionist/Rehab Technician Opportunity Medical Receptionist/Rehab Technician - Needed Full Time, Monday-Friday, 30-40 Hours Per Week Medical...

Receptionist

  • Macedonia, OH (16 miles from Cleveland, OH)
  • 3 days ago
  • Macedonia, OH (16 miles from Cleveland, OH)
  • 3 days ago

Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure...

Front Desk Agent

  • Cleveland, OH
  • 5 days ago
  • Cleveland, OH
  • 5 days ago

The Hotel Cleveland is seeking a front desk agent to join their team. This Marriott Autograph Collection property opened in 1918, has 491 newly renovated rooms and 60,000 sq. ft. of meeting space....

Receptionist

  • Cleveland, OH
  • 5 days ago
  • Cleveland, OH
  • 5 days ago

Receptionist CLEVELAND, OH Order: 236581 Order Type : Temp Now Hiring Receptionist for a company in Cleveland. Job Duties and Responsibilities: Customer Service Representative Interacts with...

Receptionist

  • Cleveland, OH
  • 5 days ago
  • Cleveland, OH
  • 5 days ago

Receptionist Office, Clerical & Administrative $ 20 / Hour location_on Cleveland, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is assisting a...

Receptionist

  • Cleveland, OH
  • 6 days ago
  • Cleveland, OH
  • 6 days ago

Service oriented with a strong ability to multi-task while meeting the needs of team members and guests....

Front Desk Agent

  • Cleveland, OH
  • 6 days ago
  • Cleveland, OH
  • 6 days ago

Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work...

Medical Receptionist

  • Willowick, OH (17 miles from Cleveland, OH)
  • 6 days ago
  • Willowick, OH (17 miles from Cleveland, OH)
  • 6 days ago

ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where...

Front Desk Agent- 1st shift

  • Warrensville Heights, OH (9 miles from Cleveland, OH)
  • 7 days ago
  • Warrensville Heights, OH (9 miles from Cleveland, OH)
  • 7 days ago

Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work...

Receptionist

  • Strongsville, OH (14 miles from Cleveland, OH)
  • 8 days ago
  • Strongsville, OH (14 miles from Cleveland, OH)
  • 8 days ago

Back to all jobs Receptionist Strongsville, OH, USA Semi Monthly Salary Full Time Medical, Dental, Vision, 401K, PTO, STD, LTD and much more! What is great about working for Foundation? Plenty! We...

Guest Service Agent

  • North Olmsted, OH (13 miles from Cleveland, OH)
  • 8 days ago
  • North Olmsted, OH (13 miles from Cleveland, OH)
  • 8 days ago

Summary**The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering...

Demographic Data for Cleveland, OH

Moving to Cleveland, OH? Find some basic demographic data about Cleveland, OH below.


Local
National
744,205
16,532
Large

Front Desk Attendant Online Courses and Training Opportunities

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Salary for Front Desk Attendant Jobs in Cleveland, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Cleveland, OH offer the following education background
High School or GED
37.1%
Bachelor's Degree
23.1%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Cleveland, OH
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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